Review of Aspen Dental
Aspen Dental: Providing Comprehensive Dental Care Services
Aspen Dental is a dental care center located in Knoxville, Tennessee. The center offers a wide range of dental services, including cosmetic dentistry, pediatric dentistry, denture care, and emergency dental services. The center is open Monday through Friday, with limited hours on Saturdays, and closed on Sundays.
The staff at Aspen Dental is highly trained and professional, providing quality dental care services to patients. The center is equipped with state-of-the-art dental equipment and technology to ensure that patients receive the best possible care. The staff is friendly and welcoming, making patients feel comfortable and at ease during their visit.
Aspen Dental has received mixed reviews from customers. While some customers have had positive experiences with the center, others have had negative experiences. Some customers have praised the center for its excellent service, friendly staff, and quality care. Others have criticized the center for its long wait times, poor communication, and high prices.
Overall, Aspen Dental is a good choice for those in need of comprehensive dental care services. The center offers a wide range of services, has a highly trained staff, and is equipped with state-of-the-art dental equipment and technology. While the center has received mixed reviews from customers, it is still a good choice for those in need of quality dental care services.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Yanna Stillwell
I was nervous going to get all 4 of my wisdom teeth out but my oral surgeon was super nice and understanding if I ever had to get anything removed again I’d definitely go back to him. I didn’t get his name unfortunately. The front desk girls are extremely welcoming and nice!!! And the lady who cleaned my teeth was amazing ❤️ Definitely made me feel more comfortable about going to the dentist in the future! Cheers to a smooth recovery 🦷🪥
Tesla Chilton
Regardless of the negative reviews before me I chose to trust Aspen with my denture journey and I’m extremely happy I did! From the consultation, to the extractions, to adjustments I have had such a positive experience with them. The oral surgeon and his nurses made me feel extremely comfortable and didn’t judge me, and I’ve had to have several adjustments since which a nurse with black hair has done for me every time ( I wish I knew her name) and she has been so kind and patient with the process. They are doing everything they can to be sure I get my dream smile that also function well and I’m so grateful thank you all!
michelle brown
From start to finish this experience was great! Took my mom for an emergency tooth pull and have no complaints. Setting the appointment was easy. Checking in was easy. The process of exam, X-rays, and extraction were smooth and flowed nicely. Dr Patel and his assistants were top notch. Will not hesitate to schedule here again.
Taylor Dees
Normally I don't review and just let things be, but seriously don't waste your time. I had an appointment that I waited nearly a month for in February. They called the day before to confirm. Right after I got off of the phone, they called back to tell me that they couldn't actually get me in for what I needed and would have to reachedule. (Again, it was the day before). Then they couldn't reschedule me until another month later. Fast forward to today where I find out that my appointment was cancelled. They didn't call to confirm this one. They did not send me a single text message other than the one in February letting me know the day and time of the appointment. I also did not receive a single phone call. I did finally get into my email where there was an email from a couple weeks ago asking me to reschedule again. Unfortunately, I did not see it. However, when I called to ask what happened they claimed they sent several additional text messages and phone calls which simply isn't true. I will be finding a new dentist.
Frances Thompson
My husband went in for an emergency temporary crown replacement as he is going out of town for a week. This was very clear and the appointment staff confirmed she understood. Instead he was given a new patient treatment and told he would need to "have that crown replaced" and descaling, etc. and that it would be $2700, did he want to get that scheduled. He has dental insurance so they will file today's visit and I'm sure that will exceed the cap for the year. This is a poor way to treat people.
Alysol
I've been in minimal pain for a while now & had an appointment scheduled 2 months ago that was canceled due to Dr. Patel being out of the office. I rescheduled for another months wait. Got a call that Dr. Patel would be out again. If you want to be seen here you can't have a preference of which dentist you want cause they seem to be gone all the time. I will find a different dentist that shows up for work, wants my business & cares about the patients needs. Good thing the staff is friendly though.
Silvia Calzadilla
I normally don't like to write reviews, but in this case I have to. Don't fall for their first visit low price because they will come up with all kids of procedures you don't need to maximize their profits. After going to their clinic, I did get a second opinion from another dentist who quoted me thousands of dollars less to fix the dental issues I am having. On top of that, a few days later after they quoted me with that outrageous amount, they had the gall to email me a coupon for 25% off their services. Yeah, like I am going to go back. My suggestion, don't trust them and make sure to get a second opinion.
Leslie Peace
I had a very good experience with Aspen dental in oak ridge Tennessee. Everyone was very nice, they all work together to make sure that I was comfortable with any of the decisions I made. They were very team-oriented, and listen to anything that I needed to know. Thank you Receptionist Armina, dental assistant Destiney, Hygienist Andrea, Dr Walker - Smith and treatment coordinator Tonya.
TRACIE MORTON
Not sure how you can give the total (after insurance)for the visit, take payment THEN give the breakdown of what you've just paid for AFTER you pay ...which includes a $135.00 electric toothbrush that isn't covered by insurance and you DIDN'T ASK FOR!!! Then they conveniently tell you they can only give you a credit on your account or you can take the toothbrush!! Shady business practices!! I don't care if the toothbrush is $200 at Walmart...I'll decide if and when I want to pay that kind of money for something, not have it placed on my bill without my consent. Plus going on two hours for a cleaning, do not recommend at all!
Ghee Buttersnaps
They were really nice and helped get me financing on my up and coming dental work. Dr. KP was great and funny. The only complaint was how cold it was in there 🥶 Turn up the heat y'all!