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4.2

200 reviews
Dentist

Review of New Image Family Dentistry

New Image Family Dentistry:

New Image Family Dentistry is a dental clinic located in Memphis, Tennessee. The clinic specializes in providing dental services to families in the area. The clinic is open from Monday to Friday from 9:00 am to 6:00 pm. The clinic is closed on Saturdays and Sundays.

The clinic is equipped with modern dental equipment and technology to provide quality dental services to patients. The clinic offers a wide range of dental services such as teeth cleaning, fillings, extractions, root canals, and dental implants. The clinic also offers cosmetic dentistry services such as teeth whitening and veneers.

The clinic has a team of experienced and friendly dental professionals who are committed to providing the best dental care to patients. The staff is knowledgeable and always willing to answer any questions patients may have about their dental health. The clinic also accepts most insurance plans and offers financing options for patients who need it.

The clinic has received positive reviews from patients who have visited the clinic. Patients have praised the clinic for its friendly staff, quality dental services, and clean facilities. Patients have also praised the clinic for its affordable prices and convenient location.

If you are looking for a dental clinic that provides quality dental services to families in Memphis, then New Image Family Dentistry is the perfect place for you. The clinic offers a wide range of dental services, has a team of experienced dental professionals, and accepts most insurance plans.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

New Image Family Dentistry Reviews - 200

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Augusta Watson

Left comment earlier but guess I was in wrong space but I'll say again, the crew at New Image Family Dental handle business in accordance.

Catina Horton-Thomas

I came here to have work done that wasn't done by my previous dentist. For it to be a Global Pandemic in full effect and TN being the worst state for Covid Transmission, any delay I experienced is expected. All staff observed Covid Prevention Protocols every time I was ever in the office.
I have underlying health conditions and my safety is my main priority everytime I have to come outside of my home.
I still received excellent service from both dentist and the front office staff. I couldn't be more satisfied at the point and will definitely remain a patient.

Fito Olmedo

Service was good and served me very fast, recommended to fix anything

ANGELA ADAMS

My family has been patients for over 15 years. I highly recommend Dr. Lyons as anyone's dentist. She is absolutely amazing and always do a wonderful job! I love New Image Dentistry!

Samantha Williams

DO NOT GO HERE!!!!!! Went here last year My husband came here to get his teeth worked on. Now going somewhere else to get them fixed the RIGHT way. They didn’t do any X-rays on my husband and pulled out teeth, he has to get all his fillings redone. They really do NOT need to be in Business. I could go on and on. We need are money back!!!! His name is David Bautista! The new place we are going to called you all and said you all do NOT have any X-rays. And I wish this was a joke! “Ummmm he’s requested his records in writing twice with no response from the “manager “ who’s never there!!”

A Hardaway

Within the last month I chose this dental office because of their location, and upon calling to make the appointment the availability was quick and with extended open hours. Upon arriving to the appt. I was super early like an 1.5 hours the lady at the front desk told me she would work us in. So after sitting I soon realized that the actual appointment time 6:30 had passed it was now 6:45. I went to the front desk and inquired only to find out the dentist had an emergency and left so I rescheduled. The next appt came and we did not wait in the waiting room long but we were in the back awhile I shrugged it off because we were new patients and I know it can take awhile. During this time I actually met the dentist and she was very nice and welcoming. After my visit I went back to the front desk to discuss my treatment plan options and prices. I was speaking to the office manager at that time. I asked her for the prices individually so I could make my next appointments accordingly. She told me she would call me tomorrow with this information while being courteous. The next day no phone call. The next 4 days no phone call. After a week I called and she was with a patient and they said she would call back. No phone call for the next week. I called again , reminder it's been 2 weeks now and she was again unavailable. The third week I'm over it and just decides to call for the last time and finally got her on the phone. She remembered who I was and said "Oh I never called you back" jokingly then told me she was going to check this for me. Which means she never did and had 3 weeks to do so and I did not see anything funny about the situation I was pissed at the lack of professionalism. She checked and informed me the last receptionist was giving her messages, but that was an excuse, She personally told me 3 weeks prior she would call me so....... I expressed my frustration with the situation and how me being a new customer I just expected better service. I try to support black business but unfortunately I am 9x's out of 10 disappointed. She did apologize for the delay but there was no excuse that could justify the issue. They lost 5 patients from me due to my bad experience. I hate this happen because it was so convenient to my house.

Joylanda Vaughn

New Image Dentistry STAFF ND DOCTORS R AMAZING...I will never go ANYWHERE ELSE..HELPFUL NICE FRIENDLY KNOWLEDGEABLE...R JUST A FEW WAYS TO DESCRIBE THEM..THEY DO WHATS NEEDED NOT TRYING TO MILK UR INSURANCE OR UR PERSONAL POCKET.. I SAW DR DUNN ND HE MADE ME FEEL VERY GOOD ABOUT MY EXTRACTIONS ND HE PULLED THEM BFORE I KNEW IT..

Kametria Johnson

I am very pleased with the service i was given. Staff were polite and professional. Dr Tonya is good at what she does. I will recommend her to anyone. She is a jewel. Very happy that someone told me about her.

nieasha reynolds

I went in today for a dry socket after getting my tooth pulled somewhere else. The other place was no help but new image took care of me right away. After being in constant pain for about 4 days, I'm doing so much better thanks to new image. A special thanks to erica, who personally took care of me! Love y'all!

trena dockery

I love the atmosphere! The entire staff including upper management is amazing and I really appreciate the special attention given to every patient! I love it that it’s a family friendly atmosphere!! Keep up the good work!!

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