Emilio O. Hernandez, DDS, PC

I had a great experience here. Scheduling my appointment was a breeze. My husband’s appointment had to be scheduled a bit further out, but the receptionist let us know she would call if there were cancellations to move up my husband’s appointment, which is so helpful!

I saw Dr. Alisha Hernandez and she was so wonderful! I have dental anxiety and even without telling her, I was still treated with such kindness and understanding. Highly recommend!

Dr. Alisha Hernandez did amazing work on my teeth. She made sure I was comfortable and not in any pain or had feelings of discomfort while working on my teeth. I was very happy with how they looked after my cleaning/fillings were done. I highly recommend Dr. Hernandez to anyone looking to get work done on their teeth.

Love Mr. Emilio Hernandez but the office staff manager or the older lady who runs your insurance has a horrible attitude! I came out of my cleaning in a good mood and then they take you to her for payment & scheduling and she gives me attitude for ask a question for something I wasn’t sure about. I absolutely hate staff like that. I’ll be going back only because I’m happy with his work but lord help me with that lady.

This review is directly regarding the scheduling staff. I called as a new patient wanting to schedule an appointment. The lady that answered the phone was extremely short and irritated. Her responses were acting as if I was inconveniencing her. I had all my information prepared and was able to answer her questions, but in the end I hung up because of how rude she was treating me, without scheduling.

Everyone from front desk, hygienist to the dentist were incredibly kind and gentle with the my kids (who were nervous about their dentist visit) Scheduling my appointment was quick and easy and the staff is great! My son walked out asking when we would be visiting again!!

Best dentist experience ever!

Had a dental emergency and right from the first call the staff was so compassionate and fast to schedule my visit, unlike others we called that sounded bothered & only had appointments about a month away.

Everyone was super professional explaining each step of the process, and continuously checking in if everything was alright or anything hurt. Their technology blew me away, we used to visit a very expensive dentist in Matamoros but we’re definitely switching to Dr Emilio Hernandez from now on.

They even helped us set up a payment plan for our final bill, wanted to cry tears of relief when they finished because I no longer felt pain and they truly welcomed us like family. 10/10 5-Stars service!!!

The doctors and staff are very knowledgeable and the entire office/practice is friendly, timely and knowledgeable. I love that you have stable, dependable staff-not a lot of turnover. You make dental care easy, pleasant and understandable of what and how we should care for our teeth in between visits. I’m always happy to go see my dentists and dental hygienist!

I have been coming here a while. Always treated great!!

Horrible Experience! I had been going with Dr. Hernandez for many years. Until one day, he removed the silver fillings from the right side of my back molars cracking one of my teeth. I was very disappointed and let him know. I have always had strong healthy teeth, which I took pride in caring for with ritual cleanings every 3 months. I now need a crown on that back tooth, which he claims he never caused or broke. Dr. Emilio Hernandez is unprofessional and untrustworthy. He argued the fact that he didn’t break my tooth when in fact, I over heard him telling the poor assistant, “Did you say anything to her.” My x-rays show this is a fact. I had no broken teeth until after he yanked the fillings off that day. He showed a lack of respect and compassion to a client that had been with him for many years. Neither, I or any of my family members see him anymore. We are very pleased with our new dentist who fixed his error and provides the professionalism we seek as customers.

Friendly and professional staff. Both doctors are wonderful and very attentive to any needs I may have. I especially love how they thoroughly explain procedures and educate patients. Dr. Hernandez’s office has been great not only for me, but for the whole family. I definitely recommend them to anyone looking for a great family dentist in town.