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Review of Legacy Dental of East Dallas

Legacy Dental of East Dallas is a dental clinic located in Dallas, Texas. They offer a range of dental services, including regular check-ups, fillings, extractions, and more. The clinic is open Monday through Saturday, with Sunday being their day off. They have a team of experienced dentists and staff who are dedicated to providing quality dental care to their patients.

The clinic has received mixed reviews from customers. While some have praised the clinic for their excellent service, others have criticized them for their long wait times and rude staff. Some customers have also complained about the quality of the work done on their teeth. However, the majority of the reviews are positive, with customers praising the clinic for their friendly staff and quality service.

One of the things that customers appreciate about Legacy Dental of East Dallas is their use of modern technology. They have state-of-the-art equipment that allows them to provide more accurate diagnoses and better treatment options. They also offer sedation dentistry for patients who are anxious or nervous about dental procedures.

The clinic is conveniently located in Dallas and has ample parking space. They accept most insurance plans and offer affordable payment options for those without insurance. Overall, Legacy Dental of East Dallas is a good option for those looking for quality dental care in Dallas.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom

Legacy Dental of East Dallas Reviews - 22

3.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Scott Rozsa

Scott Rozsa

👍 👎 😐
Professional Warm Relaxing Well-explained Smoothly executed Recommend

We initially went to Legacy Dental of East Dallas when my son woke up with major tooth pain. We called and Legacy was able to take him in quickly and diagnose the problem. The entire staff was professional and warm, and helped relax him immediately. Since the initial visit, we have been back for an extraction and a few fillings and every time the treatments were explained well and executed smoothly.

I would not hesitate to recommend Legacy of East Dallas for any dental procedure. They have been fantastic! Thanks so much!!

Michele R

Michele R

👍 👎 😐
Poor Customer Service Unprofessional Staff Bad Experience

My family has been going to this location for the past 6 years. Never had any issues with staff until I called today to schedule an appointment. The office manager, Wendy, was very rude and abrupt with me. She continued to interrupt me and didn't allow me to tell her my availability for an appointment, she only kept telling me what wasn't available. We will not be returning to this office. If it's that difficult for the manager to listen and have common courtesy and respect, we definitely will find a more professional dental office.

Diana Diaz

Diana Diaz

👍 👎 😐
Long Wait Time Poor Customer Service

The wait time is ridiculous. Had appointment at 9am & didn't leave until after 11am...for a regular check up being the only patient there!! Will not be going back taking my business elsewhere where I am treated as an important patient

lydia rodriguez

lydia rodriguez

👍 👎 😐
Helpful Staff Knowledgeable Doctor Comfortable Environment Convenient Location Kid-Friendly

I just moved here to Dallas and I brought both of my boys (ages 2 and 5 years old) here. The front desk staff was very helpful and kind. They even called my insurance and helped me change my boys doctor. Dr. Jorge was very knowledgeable, patient and answered all my questions. He took his time and didn't rush our appointment. His assistant was kind and made me feel comfortable more importantly she made my sons feel comfortable. I am very picky about where I take my kids for any type of medical care and I ALWAYS do my research and go off my gut feeling. I would recommend Legacy Dentist on Gaston Ave. for your kids and yourself! I will be making an appointment for myself soon. That's another thing I like, the convenience of having the same dentist as my kids we can just get it all done at the same time. Also, my boys enjoyed their free game/media room that is next to the waiting area.

Deidre Brooks

Deidre Brooks

👍 👎 😐
Fast Service Good with Kids Friendly Staff

It was fast and quick...We didn't have to wait long and all my kids was taken care of.... Treat us like we've been a long time patient. Liking this Dental office so far.

Ernest Wassmann

Ernest Wassmann

👍 👎 😐
Great Service Up-to-date Technology Professional Dental Care

Great service very up to date on technology and services provided, would reccomend anyone in need of professional dental care to come here for your heakth and well being. E

Russell Christenson

Russell Christenson

👍 👎 😐
Dental Implants Poor Service Refund Issue

I saw Dr Heffelfinger for (2) dental implants. At that time Legacy Dental was running a special - implant, abutment and crown for $2000. I payed for my treatment and began. I was assured great odds -- Dr Heffelfinger even touted his spotless record -- he'd never had an implant fail. I had nothing to lose and each implant was backed with a money back guarantee. After the first implant failed I was disheartened but trusted we could make the second implant a success. I asked for my money back but instead was told that it would be applied to other cost from the successful implant. I was sent home to wait for my new crown to arrive. I phoned countless times asking if my crown was in. To my astonishment the 3 week turn around took more than 7 months. Eventually after heated exchange my crown arrived -- it arrived but it was molded wrong and didn't fit. At this point I decided to seek another opinion. I was informed by my new dentist that the implant that took had been seated above the bone line and therefor would need to be removed. In the meantime my teeth have shifted I now need even more work to combat my top teeth falling because of the extended amount of time that has passed without the implants to keep them where they belong. To top this all off they refuse to refund me. Trust me you want to take your business elsewhere.

Marelynn P

Marelynn P

👍 👎 😐
Excellent Dentist Friendly Staff Great with Kids

Took my son today 9/19/18 dentist was excellent on talking to my son on what he was doing and my son wasnt scared thanks will be coming back and staff was friendly will give the the five stars will recomend them

Veronica Collazo

Excellent customer service and they were able to fit us in at the last minute.

ney xoxo

ney xoxo

👍 👎 😐
Great experience Friendly staff Good for children

Have being coming here for 3 years, always a great experience and children love to visit with the Dr. He is so friendly. Do recommend this location.

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