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Review of Ross Avenue Family Dental

Ross Avenue Family Dental is a dental clinic located in the heart of Dallas, Texas. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, denture care, and emergency dental services. The clinic is open from Monday to Saturday and offers flexible hours to accommodate busy schedules.

The clinic is known for its friendly and professional staff who are always ready to assist patients with their dental needs. Patients are welcomed into a clean and organized office, and the staff is always willing to answer any questions they may have. The clinic is equipped with state-of-the-art technology, which enables the staff to provide high-quality dental care.

The clinic has received numerous positive reviews from satisfied patients who praise the staff's professionalism, kindness, and efficiency. Patients appreciate the clinic's ability to accommodate their busy schedules and the fast service they receive. The clinic is also known for its ability to make patients feel comfortable and at ease during their visits.

Overall, Ross Avenue Family Dental is a top-rated dental clinic that provides high-quality dental care to patients in Dallas, Texas. The clinic's friendly and professional staff, state-of-the-art technology, and flexible hours make it a popular choice for patients seeking dental care.

Amenities

  • Wheelchair accessible seating
  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom

Ross Avenue Family Dental Reviews - 91

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
erica compton

erica compton

👍 👎 😐
Efficient Service Great Experience Family-friendly

Ross Ave family dentistry was an excellent experience.I have 5kids so time is always a factor,they got us in and out so efficiently.I was able to watch a great movie as I waited for my kiddos.Thnx guys we'll definitely be coming back ✨✨✨✨✨🥳

Michelle Cisneros

Michelle Cisneros

👍 👎 😐
Rude Doctor Unprofessional Bad Attitude Poor Customer Service

***PLEASE READ***RUDE DOCTOR***
****DR.LIU****

Went to my appointment Saturday 01/28 since I had a friend that previously worked there but had quit the week prior. Showed up they did my initial work up with front staff that was VERY NICE/HELPFUL and then went to sit in room for the doctor to show up. When the doctor showed up she automatically sounded very rude but I brushed it off thinking she was just a tough doctor. My visit was to get my 6month cleaning and remove Invisalign buttons. When checking my teeth she proceeds to tell me “We don’t normally do this (referring to removal of buttons) just cause your (my friends name) friend doesn’t mean we’re gonna do it but out of curtesy and “respect” to her we looked into it”. After saying that I was very confused not knowing it would be an issue to come in for the procedure so I tell her that if she does not feel comfortable taking them off she does not have too, she then tells me “we’ll see”. After that the dentist assistant starts going over cost, so I end up telling them I will only get the cleaning. Once I mention that the dentist says “ok we’ll start your cleaning now” I don’t say anything after that since I had already acknowledged I was just gonna go ahead with the cleaning. Then she proceeds to ask me “so do you want the cleaning?” After that I told her no since I had just agreed 30 seconds prior and she was still asking me as if she didn’t want to do it or throwing more “fire in the flame”. Then I signed the documentation needed to leave. This doctor has a bad attitude and obviously some animosity towards my friend that quit to better fit her schedule for her daughter. She is very unprofessional and I will not be returning. Took out her anger on a patient for her own selfish feelings. Making it seem as if I wanted something free when I had insurance.

Side note: I wanted to remove my Invisalign since my teeth were getting too sensitive and loose, which I expressed to her. Not just cause I thought I had an “in” since my friend worked there.

Alla Mazurenko

Alla Mazurenko

👍 👎 😐
Excellent Service Helpful Staff Outstanding Customer Service Patient Care

Thank you for an excellent service! I made an appointment for my mother and you were very helpful to identify her insurance coverage, were able to see her on the same day that I made the appointment! Not to mention that my mother was very happy with the service and result! She felt like a model and an actress showing her beautiful smile to the world after the appointment. Thank you for taking great care of my mom! Outstanding customer service and patient’s care!

Monica Rodriguez

The staff are super friendly & the doctor is amazing to all the patients. HIGLY RECOMMEND!!

Denise

Amazing Dentist. They answered all my questions. My children didn’t have any problems. They are highly recommended

Yesenia Garcia

The staff and dentist are very nice! They always see me right on time and a cleaning is very quick!

Luz Jimenez

Took my daughter in for a same day emergency. The entire staff was very nice and made us feel comfortable! Thank you!

Jack Lu

Jack Lu

👍 👎 😐
Great Staff Clean Office Highly Recommended

Dr. Liu was extremely patient and understanding. Great staff, friendly receptionist, very welcoming. The office has great new dental equipment and is clean. Highly recommended.

Cleora Nelson

The staff at the ross ave family dental were both professional and patient they also spoke in a calm manor and repeated if i needed them to

Sj C

Sj C

👍 👎 😐
professional kind caring knowledgeable comfortable excellent dental care

Dr. Liu is very professional, kind, and genuinely cares for her patients. She was knowledgeable and explained exactly what was going on with my procedures and made sure I was comfortable. Her staff are extremely kind and wonderful people and I would absolutely recommend them to anyone looking for excellent dental care!

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