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4.9

200 reviews
Dentist
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Review of Helotes Gentle Family Dentistry

Helotes Gentle Family Dentistry:

Helotes Gentle Family Dentistry is a dental practice located in Helotes, Texas. The practice specializes in providing quality dental care to patients of all ages. The office is open from Monday to Friday, from 8:00 am to 5:00 pm, and on Saturdays by appointment only. The practice is closed on Sundays.

The staff at Helotes Gentle Family Dentistry is professional, friendly, and caring. Patients are treated like family and are made to feel comfortable during their visit. The dental hygienists are gentle and thorough during cleanings, and the dentists are knowledgeable and informative during exams. The practice offers a range of dental services, including routine cleanings, fillings, extractions, and cosmetic dentistry.

Patients have praised the practice for its welcoming atmosphere and helpful staff. The administrative staff is excellent in processing insurance claims and resolving any issues on behalf of the patients. Patients appreciate the honesty of the dentists, who provide all options and get to the bottom line on dental issues. The practice is highly recommended by patients who have been visiting for many years and have received top-notch service.

Overall, Helotes Gentle Family Dentistry is a great dental practice that provides quality dental care to patients of all ages. The staff is professional, friendly, and caring, and patients are treated like family. The practice offers a range of dental services and is highly recommended by patients who have been visiting for many years.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Helotes Gentle Family Dentistry Reviews - 200

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Eric V Seemann

Dr Keepers has now been my Dentist for over 20 years. Along with her exceptional staff she has cared for my family and I through the fire at her original location, my emergencies and health issues. Great care, family friendly and they always put a smile on my face!

Sherrill Sittre

Front desk receptionist was very friendly. Was taken back for my appointment in a timely manner. The dental hygienist was very thorough. Dr. Keepers over sees the cleaning and is great about making suggestions on how to keep healthy teeth. All in all a great visit and friendly group.

Jacqueline Hermann

All the staff is friendly and helpful. You don’t feel rushed. I had a cleaning and the tech was very receptive to my questions and requests. The exam by the dentist was the most thorough I have ever had. No pushing or pressure for unnecessary treatments. Highly recommend!

Connie Van Matre

I have a long history of dental anxiety. It was a pleasure to be a new patient to this clinic. They listened to my concerns and put me at ease from beginning to end. This office has a staff of very kind, gentle and knowledgeable professionals with a name you can trust. I walked out a happy patient.

Melissa Dickey

I have a real hard time with dentist, but this was by far the best experience I’ve had! Dr Keepers are Carmen were super! They truly are gentle. I highly recommend them!

Bobbie Stewart

Dr. Keepers and her staff are absolutely amazing. Throughout my whole visit, I experience, professionalism , kindness, humor and compassion. Dr Keepers and her staff should be celebrated everyday for how they treat their patients. 💕💕

sydney

I will not return here. Front office staff not friendly & very unprofessional —unless you’re wealthy, old and caucasian. The lady at the front desk didn’t say hello or good morning when I arrived and waited at the window, so I took the initiative to say hello. Her response was, “Last name?” No eye contact or smile. Luckily, the dental assistants/hygienists/back office staff were friendly and professional, made friendly conversation and explained the goings on. The dentists are nice but I disagreed with some of their suggestions. While leaving, I waited at the side front desk and again had to initiate the conversation (to schedule a later appointment) because the lady was distracted doing something leaning away from her computer. I said, “Hi,” she looked up at me and without smiling said “We’ll bill everything to insurance,” and then leaned away again. I waited a second and said, “is that it?” and (without looking up) she said “Yep, you’re good to go.” And then I left. I would understand this service if it was a very busy place with lots of patients, but I was quite literally the only person in the front upon arrival and it is a small, secluded office that mostly serves some of the Helotes community.

Nicole Barth

So I've been going to Dr Keeepers since I was a child and now bring my 3 children!! Today all 4 of us went and boy was the staff amazing (they always are) they helped with my 2 youngest 3 and 1 year old so I can get my teeth cleaned,!!! It wasn't just about babysitting, for me was they genuinely love their patients.

Amanda Hartranft

Dr. Keepers and her staff were absolutely amazing. I’ve never had such a pleasant dental visit. Highly recommend

Marisa Jackson

Dr. Keepers and her staff are always very friendly and I am always seen on time. The dental hygienists always do a good job and Dr. Keepers has good bedside manner.

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