Search

Review of MacArthur Park Dentistry Family Cosmetic Veneers Emergency Implants Invisalign

MacArthur Park Dentistry Family Cosmetic Veneers Emergency Implants Invisalign:

MacArthur Park Dentistry is a dental clinic located in Irving, Texas. The clinic provides a variety of dental services, including cosmetic dentistry, dental implants, orthodontics, teeth whitening, and emergency dental care. The clinic is open from Monday to Friday, from 8:00 AM to 5:00 PM, and on Saturdays by appointment only. The clinic is closed on Sundays.

The clinic has a team of experienced dentists and staff who are dedicated to providing high-quality dental care to their patients. The clinic uses the latest dental technology and techniques to ensure that their patients receive the best possible care. The clinic also offers sedation dentistry for patients who experience dental anxiety.

The clinic has received mixed reviews from its patients. Some patients have praised the clinic for its friendly and professional staff, modern facilities, and high-quality dental care. Other patients have criticized the clinic for long wait times, poor communication, and unprofessional behavior from some staff members.

Overall, MacArthur Park Dentistry is a dental clinic that provides a range of dental services to its patients. While the clinic has received mixed reviews from its patients, it is clear that the clinic is committed to providing high-quality dental care to its patients.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Has online care

MacArthur Park Dentistry Family Cosmetic Veneers Emergency Implants Invisalign Reviews - 61

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Amena Teferi

Amena Teferi

👍 👎 😐
Trustworthy Dentist Easy Implant Procedure No Pain

Dr Koo is the only Dentist I trust with my teeth. He's the best! I had to get an implant and so far the process has been unbelievably easy. I got a bone graft then I got the screw inserted. I had ZERO bleeding. And the amazing thing is that even when the numbing shots wore off I felt no pain AT ALL. The procedure went quickly and when I got home a few hours later I was eating and drinking normally as if nothing happened. Amazing! Dr Koo is very good at what he does and the fact that my procedures went perfectly attests to that. I recommend him to everyone I know!

Jamie Brierton

Jamie Brierton

👍 👎 😐
Excellent Service Caring Staff

I have been visiting Dr. Koo and his team at MacArthur Park Dentistry for over 10 years. They have always been excellent in all the services and truly care for their patients.

R Oln

R Oln

👍 👎 😐
Poor customer service Unprofessional behavior Inconsiderate towards patients with anxiety

I have Agoraphobia, Panic Disorder and EXTREME dental anxiety. I always go to the dentist with my husband because it's the only way I can do it. It's the worst two days of the year for me by far. We had appointments today and when they called the Thursday before said we needed to be there at 7:45am. (Their EXACT words were "you and your husband have appointments at 7:45am. Be there early to fill out new patient paperwork." I had to remind them that I'd been seen there before and already filled out the paperwork which was concerning.) They called my husband back first and I waited...and waited...and waited. When I was there for a previous consultation about a chipped tooth, I told them how bad my dental anxiety was. If my appointment was at 10:00am (which I later learned as they talked about me behind the front desk) then why in the world did they tell me I needed to be there at 7:45am?!?!? That left me in the waiting room for almost two hours while I tried to fend off panic attack after panic attack. That's just incredibly unkind to someone with dental anxiety as severe as mine. It was pure torture. I finally left in tears after rescheduling because I couldn't hold the panic in any longer. I don't think I can go back though because I'm so embarrassed.
Edit: They called me again on Friday. I had an appointment for the following Tuesday at 4pm. They changed it to 3pm without telling me and then just called to confirm. It genuinely feels like deja vu. Would I come in again at 3pm and then sit for an hour having panic attacks because my original appointment was at 4pm? And zero common courtesy to even see if I was available at 3pm. Then when I called her back, she argued with me. I genuinely believe this disconnect with how they say they deal with dental anxiety and what really happens is at the front desk. They need to train ALL their staff on how to handle anxiety. And they need to keep better records. NO ONE wrote in their files what I told the dentist about my anxiety on my first visit. They barely acknowledge I even met him! If they're going to claim they're good at handling dental anxiety, they need to train the front desk staff too.

Greta Peterson

Greta Peterson

👍 👎 😐
Quality Care Friendly Staff Professional Highly Recommended

I have been coming to MPD for about 3 years now and have had the best experience! I recently moved about 30 minutes away, but will continue to drive here because it is 100% worth it. The quality of care I receive is above any that I have received before. The office is modern and clean and everyone working here is friendly, professional and accommodating. I was thankful to find Dr. Koo as a dentist and highly recommend his practice. I trust his recommendations and know his patients and their smiles are his top priority. I never thought I would say this, but MacArthur Park Dentistry has made me love coming to the dentist!

Garrett Krobot

Garrett Krobot

👍 👎 😐
Great Service Friendly Staff Affordable Prices

Dr. Koo and his staff are absolutely fantastic! I've been coming here for around 2 years, and he does a great job of keeping my teeth healthy while keeping financial impact in mind. They are careful to treat each customer as an individual, helping you find solutions that make sense for you, and I wouldn't hesitate to send my friends and family to Dr. Koo!

The whole team is extremely fast and friendly, and I would recommend MacArthur Park Dentistry to anyone in this area!

Alex Le (dj GReddy)

Alex Le (dj GReddy)

👍 👎 😐
Exceptional Dentist Great Staff Clean Office Excellent Work

Dr Koo did my veneers 4 years ago and they are still in perfect shape. I haven't had any problems from them since they were put in. The process was smooth and painless.
Dr Koo is always willing to come in earlier to work around my schedule.

My rating
5 - exceptional dentist
5 - staff
5 - nice and clean office with new technology

I would recommend this place to anyone looking for an honest dentist that can do excellent work.

P. Himes

P. Himes

👍 👎 😐
Friendly Staff Thorough Explanation Clean Office

Decided on this location based on the more cosmetic services offered and reviews.After my first visit today I am beyond satisfied with my choice.I can honestly say this was the most pleasant dental experience I’ve ever had.All the staff were very friendly and talkative, I felt very comfortable to ask whatever questions I needed.The Dr explained all my issues from my xray very thoroughly on screen for me to see and he was very honest in his advice about services I was considering which I really appreciated.I was also very impressed with the results I received just from the cleaning! I didnt wait long at all to be seen and the office was very clean.Looking forward to my results from future appointments.

Andrew Yi

Andrew Yi

👍 👎 😐
Great Service Professional Staff Excellent Care Recommend

Great, friendly and prompt service. The front office staff was very helpful and professional. Dr. Koo provided excellent care for my fillings. My wife also had her teeth cleaned and the dental hygienist was very thorough and careful. I would definitely recommend MacArthur Park Dentistry to anyone needing dental care.

Sarah

Sarah

👍 👎 😐
Great Staff Attentive Hygienists Recommended

Dr. Koo and staff are the best. I used to HATE going to the dentist, mainly because I had horrible experiences with cleanings, staff, booking appointments, waiting forever in the waiting room, but I haven't had any of these issues at MacArthur Park Dentistry. The Hygienists do an awesome job and are very attentive to any weird sensitivities (and fears) I have when I do my cleanings. Love this place! I absolutely would recommend going here.

Erica Morales

Erica Morales

👍 👎 😐
Best dentist Friendly staff Competitive rates

Best dentist office I have ever been to. You walk in and Emily immediately greets with a smile and answers any questions you may have. Linda is the best hygienist I have ever had and she really cares about your teeth. Dr. Koo is an excellent dentist. He has a "soft hand" in other words you dont feel any shots he may inject and his work is great. Dr. Koo is a very HONEST dentist which is rare to find. Dr. Koo's office also has very competitive rates if not lower. Overall all the staff is great and would recommended Dr. Koo's office to anyone.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload