Westlakes Family Dental
Review of Westlakes Family Dental
Westlakes Family Dental:
Westlakes Family Dental is a full-service dental clinic located in San Antonio, Texas. The clinic offers a wide range of dental services, including cosmetic dentistry, dental implants, denture care, pediatric dentistry, teeth whitening, and more. The clinic is open from Monday to Friday, with extended hours until 7 pm on weekdays and until 3 pm on Fridays.
The clinic boasts a team of highly skilled and experienced dental professionals who are committed to providing top-quality dental care to their patients. The staff is friendly, welcoming, and knowledgeable, and they strive to make every patient feel comfortable and at ease during their visit.
The clinic is equipped with state-of-the-art dental technology and equipment, which allows the staff to provide the most advanced and effective dental treatments available. The clinic is also clean and well-maintained, ensuring a safe and hygienic environment for patients.
While the clinic has received some negative reviews from patients who experienced scheduling issues or long wait times, the majority of reviews are positive. Patients praise the clinic for its excellent customer service, knowledgeable staff, and high-quality dental care. Many patients also appreciate the clinic's convenient location and extended hours, which make it easy to schedule appointments around their busy schedules.
If you're looking for a reliable and experienced dental clinic in San Antonio, Westlakes Family Dental is definitely worth considering. With a wide range of services, friendly staff, and state-of-the-art technology, this clinic is committed to providing top-quality dental care to patients of all ages.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Teneille Knight
Jerika was so awesome. I had an extraction done, and she was the sweetest. She held my hand almost through the whole procedure. I liked the way the Dentist gave me options as well.
Valerie
I called to make an appt and the lady that answered was beyond unprofessional and extremely rude. She told me they did not have any available appointments till mid Dec. When I started giving her mid December dates she kept saying “no” then stated “honestly I don’t have anything till January” I told her “you said mid December?” She then got super defensive and told ME “you don’t have to be rude I’m trying to help YOU out!”
First of all, I wasn’t being rude till she told me I was being rude. I will never go to an office with such an unprofessional employee. Especially with there being dentists on every block! Learn some customer service skills sweetie.
Jean Kroum
Westlakes Dental gets high marks from me as all the staff are very friendly and helpful. Their offices are always very clean, so important. I've never had to wait very long. Great job!
Carolyn Gonzales
It’s always a great experience at Westlake Family Dental. I’ve taken my daughter there for over a year now for her braces and every time it’s been a quick in and out process with all of our questions answered and needs met.
Gilberto Bernal
They were Very polite. They were informative about all the procedures, and happy to answer all of my questions. They were gentle and took time to do the best work! Highly Recommend!
Kisha Washington
New to WFD. Staff was very welcoming and knowledgeable. Provided my treatment plan right after to determine if we wanted to proceed. Facility was clean. Overall experience was very pleasant.
Timothy Nordstrom
I have a seriously painful tooth in the back of my mouth. I called West Lakes dental on Wednesday
The 15th and made an appointment for Tuesday the 21st. The pain I am in is excruciating. I drove to San Antonio for my appointment at 8 AM and they said that they didn’t have me on the schedule even though we have emails where we tried to verify her insurance Earlier in the week. They don’t care and they tell me they can see me but they won’t do anything for me today because they’re just going to try and squeeze me in unacceptable. What kind of dentist can’t keep a schedule and what kind of healthcare provider doesn’t care that someone’s in pain. If you do come here, make sure you call every day to verify your appointment.
Howard Hastings
As a recent relocation to San Antonio, I was VERY satisfied with the level of customer service and professionalism I experienced on my first visit for an initial checkup, X-rays, cleaning, and consult.
Mark Anthony
Dr Mach and Jerrika were great! I was in for a cleaning and x rays in under an hour, super fast and accurate service. Will be coming back in 6 months.
Susan Thomas
My family has been going here a long time and they will now cancel you appointment without reaching out or rescheduling. I’m very disappointed and will have to find a new dentist office.