Review of Value Smiles
Value Smiles: Providing Comprehensive Dental Care Services
Value Smiles is a dental clinic that offers a wide range of dental services, including cosmetic dentistry, emergency dental services, dental hygiene, and general dentistry. The clinic is located in Wichita Falls, Texas, and is open from Monday to Friday from 9:00 am to 5:00 pm. The clinic is closed on weekends.
The clinic has a team of experienced and friendly dentists, hygienists, and support staff who are committed to providing high-quality dental services to their patients. The staff is known for their excellent customer service and their ability to make patients feel comfortable and relaxed during their dental appointments.
Value Smiles has a clean and modern facility that is equipped with the latest dental technology. The clinic uses state-of-the-art equipment and techniques to ensure that their patients receive the best possible dental care. The clinic also follows strict safety and hygiene protocols to ensure that their patients are safe and protected during their dental procedures.
While some customers have reported issues with scheduling and insurance, many others have praised the clinic for their exceptional customer service, friendly staff, and high-quality dental care services. Overall, Value Smiles is a great choice for anyone looking for comprehensive dental care services in Wichita Falls, Texas.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Aristotle Chandler
An amazing team, exceptional customer service. They go out of their way to make sure your appointments are quick and easy. Top Tier dental services!
Rachel Kennedy
I go here with all three of my kids ages 8 and under. The staff is friendly, courteous, and great with the kids. I just wish we didn't have to wait as long to get in.
My only other issue is that we don't get to pick our next appointment. Our appointments are automatically scheduled and we receive a text message about a week or two before we need to come in. While that's all well and good, it's easier for me to have all of our appointments on one day of the week because I homeschool. I have a hard time planning around an event that will happen at some time in the future but I don't know when.
It seems that the is either a training office or has issues retaining a regular dentist. We have rarely seen the same dentist, though we see the same support team and staff pretty much every time. This time, our dentist appeared to be a transgendered person. While this may not bother some, and may be encouraging to others, it was certainly a shock for our family.
Brooke Breeding
I ""got in quick " they even called the day before I show up and then they say they never even called and my appointment is the next week so the that day comes and YET AGAIN thay reschedule with no call now I don't go till late NOV and my teeth are all in my gums with infection bc of my health issues and they don't care at all.
Jessika E
Everyone has always been really nice and accommodating when we've gone in
Little Lady's Cave
Excellent staff, very clean facility, spot on dentistry.
Jeannie Clark
Truly compassionate team from Doctor to receptionist and in between. Excellent care provided to my 10 yr old grandson, whom had a high pain level and required immediate intervention. Dr and assistants maintained calm environment despite my grandson's fear and anxiety. I highly recommend this provider!
Philip Westfall
Had a broken molar. Called for appointment and was scheduled very next day. Staff was very friendly from the time I walked in and until I left. I was called in as soon as I finished paperwork. X-rays were taken right away. Then i was sat down in a chair and then the dentist gave me an exam. She was very thorough and explained everything that she found. She recommended what should be taken care of first. Then a staff member sat and discussed my payment options. Which were more then reasonable since i had no dental insurance. I was concerned before i made the appointment because the fact I didn’t have any dental insurance. After today’s appointment I will probably not get the dental insurance because Value Smiles has really reasonable payment options. I would recommend to anyone with or without insurance to use this Dental office.
April Adams
Went in nervous, but they took great care of me. Dr and nurses were super nice and friendly. The dr took her time and didn’t rush. She even made sure all my questions were answered before she left!
Al VG
Very friendly staff who worked hard to keep my youngest entertained and calm while completing an evaluation. Considering that we are from out of town and this is not our regular dentist, I was very pleased with the amount of attention that was provided. If we ever have another dental emergency, we won't hesitate to return.
Amanda Dickerson
Worst dental experience of my life. Don't go here unless you want to have to go see a medical doctor and another dentist to fix what they screw up. Dr. Iqbal performed a filling on my tooth which caused me pain immediately in and turned black under a week. Also had a tooth extraction and part of tooth left in the gums which then created a mouth infection. After mutliple calls and canceled appointments by the dentist I had to go get urgent care from medical doctor so I could breath and drink again.
Office staff are not trained and do not listen to help the patients. There is no follow up on patient care. They only care about trying to get several patients in at once and rushing on the job to make more money.
She offered to fix it but after having to see another md and another dentist to fix everything. You dont ever want her to touch your mouth again.
I pray no one else has experienced this. Wish dental board would review her license for treating patients in such way.