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Review of Essex Family Dental

Essex Family Dental:

Essex Family Dental is a dental clinic that offers a wide range of services including general dentistry, cosmetic dentistry, endodontics, and teeth whitening. The clinic is located in Essex Junction, Vermont and is open six days a week, with extended hours on weekdays and shorter hours on weekends.

The clinic has a team of experienced and knowledgeable dentists and staff who are committed to providing high-quality dental care to their patients. They are known for their friendly and welcoming environment, making patients feel comfortable during their visit.

Essex Family Dental has received positive reviews from their patients, with many praising the professionalism and expertise of the dentists and staff. Patients have also noted the clinic's cleanliness and the thoroughness of their dental cleanings.

While some negative reviews have been left by patients who had difficulty scheduling appointments or experienced long wait times, the majority of patients have had positive experiences at Essex Family Dental.

Overall, Essex Family Dental is a reputable dental clinic that offers a variety of services and has a friendly and welcoming environment. Patients looking for a new dental provider in the Essex Junction area may want to consider Essex Family Dental for their dental needs.

Amenities

  • Wheelchair accessible elevator
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Has online care

Essex Family Dental Reviews - 138

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kate Flynn

Before switching to Essex Family Dental, I would cry at every dental appointment and dread it for weeks. I'm happy to report that Essex Family Dental has completely changed my outlook on dentistry; I no longer dread the appointments. Today I had my 3rd treatment at Essex Family Dental and I had no fear or crying what so ever. It's a new era. Their staff have been incredibly gentle, understanding, and comforting. They offer multiple anesthetic and anti-anxiety options including Nitric Oxide gas, Triazolam pill, Novocaine injection, and Lidocaine local gel. It's a relatively large practice, but they work in close teams that makes the experience feel intimate. The facility is newly renovated, welcoming, and beautiful. The space is clean, bright, and open; very comfortable. I was referred by a friend, and I'll be sure to continue referring others. Essex Family Dental is an absolute God send.

Dawn Densmore-Parent

Essex Family Dental has been my choice since their inception 32 years ago!

From point of entry , and throughout, staff and dentists are helpful, courteous, and friendly. Client satisfaction and excellence is their focus, and their ability to work in synergy creates an exceptional experience and bright smiles every time
!

Tim Stetson

Experience was smooth and very quick with my daughter today.
However, I was disappointed with the period of time it took to be checked out. This was new for me. The DA had to instant message the front to let them know we were ready to check out. We then stood around waiting in our 'cube' for nearly 10 minutes! Our appointment was done why were we waiting? It would seem that although they have many 'cubes' there is only one person to funnel through for verifying payment and check out. This is not acceptable to me.
This was more annoying than the constant beeps the computers made the last time I was there when the staff was being notified there was something needing attention. Even though it was not for the staff person in my 'cube'.

Dr. Michael J. Murphy Presents

I went to Essex family dental after relocating to this area and having a dental emergency. They were recommended by a colleague.They took me in quickly - my immediate impression is that they were they were a bit of factory and overly preoccupied with maximizing charges and getting patients in and out quickly.

Unfortunately my concerns were accurate; in an effort to make more money, Essex has dental hygienists performing procedures that, in my extensive personal experience, were always carried out by the dentist him or herself. Sure enough, over the course of a few appointments I saw the dentist only once. The hygienist seemed irritable and not very skilled. I ended up with a cap that is the wrong size and an infection in the underlying tooth. This of course creates complications and now will require a root canal and recapping of the tooth and may leave some degree of ongoing discomfort. I will have these done by another dentist.

My opinion is that these practitioners have lost their way with regard to ethical practice. My advice, based on a very bad experience there, is to suggest that you stay away.

Hollis Clark

Awesome Drs. Awesome hygienists. Awesome front end staff. Friends of mine recommended Essex Family Dental to me and I'm recommending it to you!

Jim V

I hate going to the dentist, but this facility and staff are wonderful.

Terri C

It's the top place for technology personal service and smiles. The staff uses computer programs for easy scheduling, they can load your preferences (like certain techs or drs) and they monitor apts ahead of time so they can avoid scheduling issues or insurance problems BEFORE your in the chair and this works for the entire family! I've been going for 14+ years now and it's been that way since the beginning. The personal attention the doctor gives me gave me trust again. My son bonded immediately with his new tech Joe and my kids are excited for apts- and prize bin. The new expansion is modern clean and warm and they have the best Christmas decorations.

Lee Washburn

I have been a patient of Dr. Feeley since he started his practice. I would not go to any other office. I've had extensive work done , crowns, bridges, fillings, cleanings. Excellent professional care, and friendly staff. The new office renovation makes you feel welcome and is beautiful.

Karen D.

A class act office crew from head to toe! Essex Family Dental is by far The Best dental practice around. Shout out to Dr. Makay who always makes the experience less scary, for educating his patients and answering questions no matter how many and for keeping costs down and affordable for all of us. We all know going to the dentist can raise anxiety and these guys know it. From start to finish, they make every attempt to make the experience a comfortable one. To show my appreciation, I referred two friends today. I know you won't disappoint. A BIG thanks to all!

Ellen Baier

First of all, the new renovations are amazing. If you've been to the old office, you would barely recognize it. The only thing that's the same is the sweet, friendly, helpful staff. (And I am in no way saying this because they told me I had nice teeth.) I would recommend this office to anyone looking for a dental practice.

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