Midwest Dental

My children and I have been going to the Onalaska location for a few years. The staff are always helpful and friendly. They take the time to discuss issues and educate their patients. I had not personally gone to a dentist for 10 years (after having a childhood dentist that was not patient friendly) and when I went in for my own first appointment I was treated with compassion and kindness while in the chair. I look forward to appointments because I know my kids and myself will be treated with such care and knowledge. The people working here really seem to enjoy their work. I highly recommend this location.

Excellent people and service. Very professional, warm and caring which I’ve never seen to this degree in a dental office before. They don’t try to hard sell you on services or make you feel bad about not having treatment done in the past, which is refreshing these days. I felt like I was part of their family and highly recommend them as a team to anyone looking. The dental assistants, hygienists, dentist and front desk are all professional, friendly, approachable and compassionate!. Everyone was so welcoming.

I had a very positive experience on my first visit. My hygienist, Michelle, was the best, and the receptionist was accommodating, helpful, and friendly. The dentist was thorough and knowledgeable. I have scheduled future appointments and would highly recommend.

Small but absolutely wonderful staff at this site. The dentist is wonderful… thank you Dt. Kennedy. As well as the hygienists, front desk… everyone is having a good time at Midwest Dental. Try them! I assure you won’t be disappointed.

I enjoy coming to Midwest Dental in Onalaska, Shelley the receptionist is exceptional and very pleasant. I see she works hard to make sure the patients are taking care.

Jen, the assistant, has such a wide experience with the dental operations. I have always been amazed at how much she knows and does before and after the Dr. does the main part. Very satisfied!

Pleasant experience. Encountered courteous, professional staff in a nice environment. All questions, concerns addressed. Thank you!

I called for an appointment for a loose tooth to be checked out. First time patient as this place took my insurance. The dental hygienist poked around my mouth telling me how bad my previous dentist was. They referred me to a dentist who doesn't take insurance to have all my teeth removed. The next day my tooth fell out. (It wasn't that loose just slightly before going to see these people) So I made an appointment to see about getting the tooth added to my partial.
The dental hygienist flat out denied what she did affected my tooth, and suggested I "be compassionate" toward them. The dentist came in and said "I told you my treatment plan. And "frankly, it's not my problem" that I can't afford to pay cash for her recommendation.
How insulting.
I will NEVER recommend this place, as they lack compassion, customer service skills and make the problem worse.

Michelle was an excellent hygienist. A good overall experience. I never give out 5 stars because nothing is perfect.

Hands down one of the best experiences at a dental office. From my first visit, to the second they were efficient with time, yet paid particular detail to my needs. They made sure the entire procedure was painless and they were thoughtful about the work they were doing. Everyone on staff that I worked with were friendly and made the overall exeprience and atmosphere anazing. If you have those gitters about going to the dentist, maybe you should check out Midwest! The work is not completely done yet, but I am beyond satisfied with the work this far! Thank you Midwest team!