Carefree Dentistry

No one likes going to the dentist but at carefree dentistry, Dr Gonzales and the entire staff was very friendly (shook my hand welcoming me and thanking me for coming as I left) and did a fantastic job of finding out what was wrong. My previous dentist could not find anything wrong so he referred me to a "specialist" who also did not find anything. Giving up hope I let things go until I had to find a solution. When I got to the office, they made me very comfortable, took more X-rays and even had a new camera to take pictures of soft tissue to help locate my problem. I ended up having a very small fracture and ended up needing a crown. Needless to say, my husband and I both have found a new dentist!

My wife and I have been going to Carefree Dentistry for a number of years. We've been very pleased with the service and professionalism. Everyone in the office is very well qualified in their respective jobs.

Amazing patient care matched with flawless dental work, this is the best experience I have had working with ANY patient facing business in AZ. Would recommend to all!

This review is way long overdue!!
Work was performed on two top and one bottom teeth. Let dentist know that there was pain in all three teeth. Was told since it's temporary crowning, this is normal pain and would be better once actual crowns placed in.

Still experienced pain in lower tooth after permanent crown was placed in. Dentist said it needed adjusting. I went in 5-6 time for adjustments and still had issues chewing on that tooth. Completely stopped chewing on that side due to pain and finally I called in again and said no more adjusting and need tooth to be relooked at this is now a year later! X-rays were taken and Dr. Ross insisted it wasn’t that tooth giving me pain and insisted that it was tooth in front in and suggested a crown for that tooth!!!! I said absolutely not and they finally referred me to an Endodontic and still suggested to make an appointment for a crown for the other tooth!

The Endodontic said I needed to get a root canal done on that tooth and one of the other tooth that crown was placed on top of mouth. After paying the amount of money and enduring the amount of pain I had, I ended up needing root canals! The bottom tooth still hurt and the Endodontic took X-rays and said the only explanation to that would be that when crown was placed, my tooth could have cracked in process and he has no way of telling since crown was already placed when I went to see him.

I called the office and expressed my concerns with them and my dissatisfaction with how things were handled and Dr. Ross never received a called me back!! Not surprised because her mission of taking $4K of my money was her mission and she had accomplished that.

I ended up getting that tooth extracted due to her poor treatment plan. I had zero pain on that tooth upon my visit and did as she suggested thinking she had my best interest. Clearly not!! They are only after your money!!! Please stay away!!!

Dr. and staff were pleasant; however, I was told I was being “squeezed in” after booking my cleaning and exam a month out in advance. The front desk staff blamed the prior patient for putting the doctor behind, yet I was 10 min early to my appointment and was made to wait in the chair for 40 minutes. I left after not being treated. What poor customer service.

This office has such an efficient , friendly and highly capable staff. Very family friendly and they went above and beyond helping my kids and I transition over from another practice . I highly recommend this dental office. The dental work is QUALITY and they do not cut corners. Thank you !

Please take you time and read this carefully. I HATE ALL DENTISTS ALL OF THEM!!!!! EXCEPT Dr. Ross. Today I was a walk in patient due to having an abscess tooth. From the moment I walked in the staff was incredibly friendly, they made the paperwork as effortless and simple as possible. I was seen and taken care of right away. My past experiences with dentists are absolutely horrible so bad to the point I haven't been to a dentist in over six years. A quick example, hitting a tooth over and over to cause pain so I will cave in and get all of the work done right there on the spot. No not kidding. Then does a half ass job on one of my 2 root canals (tooth exposed causing abscess) real piece of work. I promise if you come here you won't get any of that, quite the opposite.
The entire staff really went above and beyond to make sure I was comfortable that I was taken care of right away. Dr. Ross went to great lengths to make sure that my abscess tooth was taken care with the least amount of pain possible.

Thank you all so much!
I still hate dentists but you guys so far are the exception. Haha

I needed a chipped tooth repaired and they got me in the same day. The staff was friendly and made me feel welcome, Dr. Ross explained everything and I was in and out in no time at all. I highly recommend Carefree Dentistry to anyone looking of a professional and caring dental facility.

I selected this practice because of the reviews and a flyer I received in the mail. Oh my worst experience ever. I couldn’t even get an appointment because the person answering the phone did not have a clue what was going on. She could not even take down my insurance information or answer questions. Immediately demolished my confidence in the staff and office. 1st impression is important and if the people answering the phones are unable provide information on what insurances are taken let alone schedule an appointment, no thank you.

Excellent service and very professional. Highly recommend!