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4.9

102 reviews
Dentist

Review of Great Smile Family Dentistry

Great Smile Family Dentistry:

Great Smile Family Dentistry is a dental practice located in Tucson, Arizona. The practice specializes in providing dental services to families and individuals of all ages. The office is open Monday through Friday, with limited hours on Saturday. The practice is closed on Sundays and Thursdays.

The staff at Great Smile Family Dentistry is friendly and professional. Patients are greeted with a warm welcome and made to feel comfortable throughout their visit. The practice provides a range of dental services, including routine cleanings, fillings, extractions, and cosmetic dentistry. The practice also offers emergency dental services for patients experiencing dental pain or discomfort.

Patients have praised the practice for its excellent dental care and friendly staff. Many patients have commented on the professionalism of Dr. Choi, the lead dentist at Great Smile Family Dentistry. Patients appreciate Dr. Choi's expertise and his ability to make them feel comfortable during their visit. The practice has also been praised for its affordable pricing and flexible scheduling options.

While the practice has received some negative reviews, the majority of patients have had positive experiences. Patients who have had negative experiences have cited issues with billing and scheduling. However, the practice has responded to these concerns and has worked to resolve any issues.

Overall, Great Smile Family Dentistry is a reputable dental practice that provides quality dental care to patients in Tucson. Patients can expect to receive friendly and professional service from the staff and can trust that their dental needs will be met with expertise and care.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Great Smile Family Dentistry Reviews - 102

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Linda Krueger

Linda Krueger

πŸ‘ πŸ‘Ž 😐
Great Staff Professional Efficient Service

Absolutely great front office staff.

Dr Choi is very engaging, professional and explains everything. I called because a crown had come loose, and I called my original dentist, but I couldn't get an appointment for 7 days. So, I called "Great Smile" and not only could they squeeze me in for an emergency appointment, but they were able to glue back the crown within 1 hour of calling them and getting me on my way!

So, I am switching dentist and staying with a good office and great people!πŸ‘

Jono Tallman

Jono Tallman

πŸ‘ πŸ‘Ž 😐
Dentist Fear Comfortable Experience Great Service

I am someone who has been scared to death of going to the dentist. I’m also embarrassed about my fear of the dentist. These guys treated me so well and completely understood. The hardest part was getting into my car and driving there. They made it an incredible experience. Making sure I was good and comfortable. This is my dentist office for life! This office is a game changer for people like me.

iamsannafanandmoodyfan

iamsannafanandmoodyfan

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Billing Issues Unprofessional Staff

Sent me a bill for $70 for services done last September, called and asked what the charge was for...told they made a mistake and undercharged me the correct deductible. Spoke with insurance company and was told that is incorrect. I decided to continue my business with them - people make mistakes. Now I have an emergency and was told they could not get me in anytime soon...time to find a dentist. Of course they reply with putting the blame on everyone else. I do not need a 'lesson' on how insurance works, thanks...I spoke to my insurance, no you are incorrect - I should not be charged the $70.00. And NO I was not offered a Friday appt, very unprofessional. Dentist is wonderful, office staff - rude, unhelpful, and out of the blue try to charge you 6 months later for services done in September after I already paid them my portion of the charges. Already have found another dentist and have an appointment set. Thanks for nothing!!!

Lori Burt

Lori Burt

πŸ‘ πŸ‘Ž 😐
Excellent Service Friendly Staff Compassionate Doctor

This is by far the best dental office I have ever been to. The staff were very kind and helpful, and the doctor was probably the nicest, kindest, most compassionate dentist I have ever met!!

Larry O

Larry O

πŸ‘ πŸ‘Ž 😐
Friendly Staff Professional Dentist Highly Recommended

I hadn’t been to a dentist for 3.5 years, no good excuses. I started having a tooth ache so went to Great Smile Family Dentistry. The staff their was very friendly and Dr. Choi was very professional and took care of my problem. I highly recommend Great Smile.

Taylor Duderstadt

I absolutely love this dentist office. They are so knowledgeable and the staff is so friendly. I would definitely refer them to others!

Natasha Dolby

Natasha Dolby

πŸ‘ πŸ‘Ž 😐
Compassionate Receptionist Fast Extraction No Pain Best Dentists

I went in today with an infected impacted wisdom tooth. I have ulcers and it was very painful. I called several places before calling Great Smile, and no one would see me for a month. The receptionist, Elizabeth was so compassionate and had such a positive energy. I loved it. saw me same day and pulled the tooth. EUGENE is incredible. Fastest extraction of my life. Absolutely NO PAIN either. KAT, his assistant, was very sweet. They made this already terrifying experience sooooo much better. I will be reccomending them to EVERYONE. I've seen a lot of dentists in my time, and they are by far the best!

kathy

Everyone is so friendly and understanding. I would definitely come back because I trust Dr Choi and his staff

Scott Jackson

Scott Jackson

πŸ‘ πŸ‘Ž 😐
Professional Talented Accommodating Cost-effective

I have been a patient of Dr Choi's for over 5 years, so this review is long overdue. Dr Choi, and his staff, are professional and welcoming at each visit. Dr Choi is not only extremely talented at his craft, but goes out of his way to accommodate my busy schedule. I just left his office after a cosmetic fix to a veneer I chipped yesterday and it looks perfect! He just saved me $1,800 dollars for a new veneer! There is not enough amazing things that I could say about him and the staff at Great Smile Dentistry!

Cec S

Cec S

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Long Wait Time Rude Staff

I have been going to this office for years. I called to reschedule an appt for safety precautions and was offered an appt more than two months from the date. Elizabeth didn’t even try to assist me further. I’ll be going elsewhere where my business is appreciated and staff isn’t rude. Dr Choi is nice. The rest of the staff, not so much.

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