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Review of Stratman Family Dentistry

Stratman Family Dentistry is a dental clinic that offers a wide range of dental services, including pediatric dentistry, cosmetic dentistry, dental implants, denture care, emergency dental services, and teeth whitening. The clinic is located in Tucson, Arizona, and is open from Monday to Friday, with extended hours on Thursdays. The clinic has a team of experienced dentists and staff who are committed to providing high-quality dental care to their patients.

The clinic has received mixed reviews from customers. Some customers have praised the clinic for its friendly staff, gentle dentists, and affordable prices. They have also appreciated the clinic's efforts to make patients feel comfortable and at ease during their appointments. Other customers, however, have had negative experiences with the clinic, citing issues such as misdiagnosis, poor communication, and unprofessional behavior.

Despite the mixed reviews, Stratman Family Dentistry has a loyal

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Stratman Family Dentistry Reviews - 200

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tim Hurley

Tim Hurley

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Great dentist office Comfortable procedure Professional

Great dentist office. I had never met Dr. Stratman before. Had big day planned. Six extractions and three implants. Dr. Stratman made me totally comfortable. I felt no pain throughout the procedure. Great work, very clean and very professional. I recommend this dentist office.

Heather Starcher

Heather Starcher

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Great Dentist Caring Staff Reasonable Prices

I can not say enough good things about Dr Stratman!! If you are anxious, scared, or terrified about seeing a dentist, Dr Stratman is the dentist for you!! I am a BIG baby about dental work! I have had bad previous experiences with dentists that have lead to me not seeing a dentist in years! Randy in the front office is very kind and great with people. Hes wonderful to talk to when scheduling your appointments. Dr Stratman has a calm and gentle demeanor that makes for a more relaxing environment.
My anxiety was through the roof before getting my tooth pulled, and he was so patient, and kind with me!!
You can tell from the second you walk into this place, that these people genuinely care about not only your teeth, but your comfort both mentally and physically! Thank you so much Dr Stratman for being so very kind and compassionate and non judgmental!
~~~~UPDATE: I have recently gone for more work, and this time saw Dr. Levy. She is just as amazing as Dr. Stratman! I have since taken my kids there for check ups and work, and both dentists are just as wonderful with kids!
This whole practice is amazing! And the prices are very reasonable. If you need a dentist, I highly recommend Stratman Family Dentistry.

P Jo

P Jo

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Declining Service Overcrowded Office Missed Diagnosis

I have been a patient at this office for many years, and the service has declined in the last few years. Dr Stratman seems to have added too many patients, and doesn't take time for individuals who may have questions, or it seems, time to actually read the xrays that are taken at cleaning appointments. The office feels like an assembly line. He, and Richelle, missed seeing a 6 mm pocket in my gum that became infected, and he missed seeing a cavity on an xray, and let it go for so long that it became so big that I had to get a crown put on that tooth by another dentist. I will not be back.

Ginny D

Ginny D

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Bad Service Unprofessional Ruined Denture No Refund

Got scammed!! I went in for a simple denture reline because my denture was a bit loose. Stratman's untrained staff over-adjusted and ruined my denture where it is falling out and there is no longer any suction. Stratman refused to take responsibility or refund his fee for my ruined denture or this incompetent service and advised me to use glue to keep it in place!!

Chad Denson

Chad Denson

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Great Service Friendly Staff Good with Kids Professional

Did you go to the dentist during the pandemic? Yeah, me neither. I was heckin' scared to go in and have a dentist tell me my teefs were all jacked. Admittedly, I didn't take the greatest care of my teefs during the pandemic either and so my gums were not in the best shape to boot. My previous dentist legit died during the last year and I was in the market for a new dentist. I booked appointments for myself, my wife, and my son and the three of us all visited Stratman Family Dentistry. My nine year old son made buddies with his hygienist and the front desk staff and was trying to book play dates with their kids... I explained to my hygienist, Allison, that I was scared like it was the first day of high school and she did an amazing job of calming me down and did a great job cleaning my teefs. (I like teefs better than teeth) As for my wife... if I suggest anything to my wife that isn't her idea she hates it. Could be the most beautiful beach in the world with no one on it, no kids, free drinks... if it was my idea and not hers she's gonna tell me she hates it. Listen, she had to have a bit of work done cause someone, not going to say who, doesn't brush the ADA recommended two minutes no matter how many times her husband reminds her... Anywho, she has come back from both visits raving about her hygienist and her dentist. I mean, I don't get any credit, of course, for finding the awesome dentist or making the initial appointment... But at the end of the day, I want you to know that my whole family is very happy at Stratman Family Dentistry. Perfect 5/7!

Theresa Hadley

Theresa Hadley

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Incompetent Staff Poor Service Unnecessary Charges Misleading Information

I had to make three separate requests to this office to switch my family's medical records to our new dentist. Each time they said they'd transferred the info but they hadn't. I'm unsure if it's just the one person in their office handling this who is utterly incompetent or if it's their entire office. One request for medical records to be transferred from one Dr to another Dr should be more than sufficient and comply with all medical laws, but with these folks it isn't enough. Multiple requests is rather ridiculous, especially when you're being charged out of pocket for additional x-rays at your new dentist that were unnecessary if the records had been transferred as stated and as requested.

Yes they were friendly but they also lied about being "in network" for our dual insurances - both United Healthcare and Cigna. The only insurance that is in network for them is Delta.

I honestly can't really say anything positive about this place.

Valerie Marshall

Valerie Marshall

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Friendly Staff Professionalism Recommend

This is my first visit to this dental office. I recently located to Tucson. The staff is very friendly. Randy assisted me with my insurance needs. Tammy performed my initial dental screening and I met with Dr. Stratman briefly. Catherine preformed my cleaning and was very gentle. I am very pleased with this office and their professionalism. Would definitely recommend.

Kalin Batts

Kalin Batts

πŸ‘ πŸ‘Ž 😐
Orthodontic Issues Extended Treatment

I really want to give like 3.5 stars, but oh well. Wouldve, could've, should've. I have mixed feelings about my experience. I was a stubborn 18-year-old who wanted a straight smile in record time. I get that it's my fault that I signed the papers. I do wish that as a professional, he would have insisted that that wasn't possible with 6-mo braces and refused me treatment (especially given that i had a canine that was WAY up in my gums and above the rest of my teeth that we had to shave down and basically ignore bc we couldn't pull that down in six months). To his credit, he did agree to extend my 6 months to about 18 after I was not happy with the results at the 6-month mark. But even when I was done, it wasn't the best result I could've had although it *was* significantly better than it was. I don't think he was equipped to achieve what I needed to achieve, orthodontic-wise. I am now going through an actual orthodontist to correct what he couldnt, as well as getting a veneer for that extremely sensitive shaved-down canine, at almost 30 years old.

However, I would say as a dentist, he was fine. The staff was good, I liked them all. Stratman himself seemed short but I dont think the other doctor had signed on yet so he was probably super busy. He was always pleasant though.

Taylor Nicole Murphy

Taylor Nicole Murphy

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Great Experience Friendly Staff

I saw Samantha today at Stratman Family Dentistry! It was an awesome experience! I used to be very scared of going to the dentist as a child. Being in my early twenties now, it was nice to have such an energetic and kind hearted person take care of me. I won’t being going anywhere else!!

True Blue

True Blue

πŸ‘ πŸ‘Ž 😐
Best Dentist Efficient Service Kind Staff Great Reviews

This is hands down the best dentist we’ve had the pleasure of going to. My husband needed two teeth pulled and they were quick, efficient, and so kind. I am so glad I read all these wonderful reviews and made the choice of booking them over another dentist that had horrifying reviews. These reviews do not lie!! They are amazing!!!!

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