Tortolita Dental Group and Orthodontics

Today was my first time going to this office and the experience was amazing, the staff was super friendly the whole time and the rooms were very up to date, Cassandra was really quick and gentle when taking X-rays and was nice enough to turn on the TV in the exam room
Janette did a spectacular job cleaning my teeth and made sure I was as comfortable as possible
Doctor Sirounian was very nice also was super informative.
I didn't feel rushed at all and I felt like my needs were very well taken care of

Scheduled a new patient appointment online and submitted all documentation requested. I received confirmation of my appointment by email the day of the appointment. When I arrived to the appointment 10 minutes early from the scheduled time I was told that it would be a very short appointment and they could not do a cleaning because it was Friday afternoon.
Won’t be back here or any other dental practices in this group.

I had the best experience here! From making the appointment to making my next appointment. The staff is so pleasant and talks you through each process. They have the newest technology which makes everyone's life easier. This will be my dental office. . They even have different payment methods for qualifying patients; we all know dental services can get to be expensive. If you're looking for a nice dental office then this is it!

DO NOT COME HERE IF YOU EXPECT TO BE TREATED LIKE A PERSON. The staff consistently lies to cancel and change appointments as they see fit they will not contact your emergency contact because the head nurse said its against HIPAA just lies of excuses to fit whatever the day brings I have given so many chances with this staff. I am done so done. I'm telling you, you will regret coming here

They are great! I needed to have one root canal & two crowns. Everyone in the office was so nice & accommodating. They fit me in so it was convenient for me, and even stayed late to make sure I was taken care of. Dr Morris did a great job, and the rest of the staff was helpful and professional. I would highly recommend Tortolita Dental Group to anyone.

Typical Greedy Business: Perhaps if you are wealthy and don’t ask the right questions you might pay for overpriced services and not even know it. The staff here is all trained to push as much services on you as possible. They have the tier pricing which is used to confuse and lure you into a financial obligation contract.
First visit I personally spoke to the owner and mentioned I had a distrust with dental offices due to shady business ethics. He told me “we are not like that here”. So I then asked the owner to reduce the inlay price, because it is too expensive. He took of 15%, which I did appreciate. So to have my inlay done and only half my teeth clean took over 3.5 hours and a very expensive bill.
On the second visit I was supposed to have my second half of my teeth cleaned and pay $72. First thing the front office lady did was try to get me to sign a financial agreement of $234, and I noted she covered the last bill with her hand so I wouldn’t notice that I still had to pay my balance of $282 from last visit. I told her it was wrong and should only be $72. She then tried to get me to sign a $107 financial agreement. I ask to speak to ask to the hygienist and asked if I can just have the minimum services for my teeth cleaning. She refused and was only willing to clean my teeth if I paid the $72. I asked for my final bill statement and paid it. I then walked out. Maybe this business hires too many employees or rent is too high? There has to be a reason why they try to increase profit so aggressively…could it be greed?

The most unprofessional staff i have ever met in my life. They wanted me to get $500 of deep teeth cleaning, despite i specifically requested a regular one; they insisted for so long that i was so drained and i was about to leave!.
Be ready to deal with pushy sales people that care only about money, they are not doctors that love and respect their practice and the patient well-being. I can't wait to report this clinic.

My wife made an appointment for me to get x-rays and cleaning. When I first arrived I was given the first clue when the receptionist wanted to shake my hand upon checking in. I was given a full set of X-rays and exam based on the x-rays. The hygienist checked my teeth and said I needed a deep cleaning for gum infection. They had the "Sales Man" come to visit me in the chair and showed me it would be about $2,000 but because of my great insurance it was only going to be about $200. (I have Delta Dental which is consider the best dental insurance). It became very clear they had no intent on just giving me a basic cleaning (The reason for my visit in the first place) All they wanted to do is a deep cleaning so they could bill my insurance $$$$$$ and collect a few bucks off me. I asked them for my basic cleaning which my insurance paid for and they said, you need more so we will not give you just a basic cleaning. (I guess it does not pay enough.) Also I would like to mention that I keep asking the hygienist why I could not just get my basic cleaning and she said several times "It is the law I advise you" Figure this one out, I sure could not. Going back to the handshake upon arrival, this is a "car sales man" office. For them it is all about the $$$$. I do not have the time to write these reviews, but this was so bad I felt compelled to write it. This place is so bent towards $$$$. I am considering filing a complaint with the American Dental Association. By the way my wife went in 1 hour after me and got the EXACT same sales pitch.

I also go out of my way to come to Tortalita Dental Group and Orthodontics. I live in Tucson, AZ, but drive all of the way to their location in Marana, AZ because they are just that good and very nice, too. I have had a deep cleaning and perio maintenance both with the laser treatment and I am extremely satisfied with their service and patient education. They are always nice and pleasant to me. Also, they usually have promotions for the more expensive dental work to get money off if you make a particular kind of charitable donation like $30 (sometimes even less than that like $15 or $20) to get up to $100 of dental work (not hygienist procedures like cleanings, deep cleanings, etc). I was recommended by my friend and her husband Mr. and Mrs. Howard.

I have received such good care at Tortolita. Everyone is very respectful of your needs and makes you feel very comfortable. Dr. Morris was professional, knowledgeable and personable. I really appreciate his concern for me. I now save all my dental appointments for when I vacation in Tucson. I highly recommend Dr Morris and his staff.