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Review of Western Dental & Orthodontics

Western Dental & Orthodontics: Providing Comprehensive Dental Care Services

Western Dental & Orthodontics is a dental clinic that provides comprehensive dental care services to patients of all ages. The clinic is located at 4364 S Central Ave, Los Angeles, California, and offers a wide range of dental services, including dental implants, orthodontics, pediatric dentistry, and emergency dental services. The clinic is open from Monday to Friday from 9:00 am to 6:00 pm, on Saturdays from 8:00 am to 4:00 pm, and is closed on Sundays.

The clinic has a team of experienced dental professionals who are committed to providing high-quality dental care services to their patients. The team includes dentists, dental hygienists, dental laboratory technicians, and dental radiologists. They use state-of-the-art equipment and technology to ensure that their patients receive the best possible care.

Western Dental & Orthodontics has received mixed reviews from its customers. While some customers have praised the clinic for its excellent service and friendly staff, others have criticized it for its long wait times and poor customer service. However, the clinic has responded to these criticisms by taking steps to improve its services and reduce wait times.

If you are looking for a dental clinic that provides comprehensive dental care services, Western Dental & Orthodontics is an excellent choice. The clinic has a team of experienced dental professionals who are committed to providing high-quality dental care services to their patients. They offer a wide range of dental services, including dental implants, orthodontics, pediatric dentistry, and emergency dental services. So, if you are in need of dental care services, be sure to visit Western Dental & Orthodontics.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Western Dental & Orthodontics Reviews - 125

3.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Rosa Atkins

Rosa Atkins

πŸ‘ πŸ‘Ž 😐
Great Service Helpful Staff Affordable Prices

Linda is the absolute best! She took her time in answering all my questions and giving me all my opinions. She made sure I was comfortable with my treatment plan and helped with finding a plan within my budget. Great service!

ely

ely

πŸ‘ πŸ‘Ž 😐
Long Wait Time Poor Time Management

The wait time here at this specific location is ridiculous. They do not take you in at the time of your appointment and have no consideration to a patient's own personal schedule. Expect to wait over an hour even if you arrive at your "scheduled" time.

Jesse Campos

The dentist that takes care of my teeth is very sweet and caring. This location has employees that will lend you an ear.

Janice Gonzalez

Janice Gonzalez

πŸ‘ πŸ‘Ž 😐
Great Customer Service Helpful Staff

Celia the patient coordinator is very friendly & has great customer service. She was very helpful when I went in for my daughters appointment. Definitely a pleasure to continue having her help us.

Rose Lopez

Rose Lopez

πŸ‘ πŸ‘Ž 😐
Bad Experience Unprofessional Staff

I was afraid I post a review but here I am, my experience as a kid to adult from this place wasn’t the best. First bad encounter was when I was a kid, I was there for my cavity fillers and I had anxiety because the dentist was scary for me. Once the time came the guy was working on my teeth an I was freaking out, then a lady came an was holding my legs down saying if I didn’t behave she’ll make my parents leave me here. Another encounter, once an appointment date came an I went the people at the front desk were gossiping and pointing at me saying my name, which made me feel very uncomfortable. I had many encounters before but I will not list them, I hope they hire better employees that actually help.

Yesenia Ochoa

Yesenia Ochoa

πŸ‘ πŸ‘Ž 😐
Rude Staff Long Wait Time Poor Customer Service

The lady at the front desk is always very rude and unwelcoming. She talks over customers. I had an appointment and wasn’t seen until 2 hrs later. When I asked how long in would take for me to get seen she raised her voice and talked over me. She simply said I can just reschedule you if you don’t want to wait like if I didn’t miss a day of work and my child a day of school for us to get seen.

Maribel Salazar

Maribel Salazar

πŸ‘ πŸ‘Ž 😐
Friendly staff Good care Kindness Accommodating

Friendly staff and Doctors. They take good care of my dad every visit! Thank you for your kindness! Due to the great experience I also became their client. They are very accommodating.

bby bub

Everyone there is nice and respectful generally especially the service was nice with linda

jason Ortiz

jason Ortiz

πŸ‘ πŸ‘Ž 😐
Long Wait Times Poor Customer Service

Exactly last week I had an appointment for 10 and they sent me to wait in my car. I was waiting there for 2 hours they finally call me to take c-rays and sent me back to the waiting room I waited 45 more minutes I got frustrated and asked how much longer and they said I had to wait 20 more minutes I just asked them politely to dispose of my X-ray and walked off never again am I going to any western dental please learn to respect your patients time if you set an appointment stand by that time don’t have them waiting around.

J Robledo

J Robledo

πŸ‘ πŸ‘Ž 😐
Horrible customer service Dirty place Unhelpful employees

Horrible customer service. Place is also dirty. Don’t waste your time!! employees are just on their phone and don’t help when you get there.

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Western Dental & Orthodontics Hours

  • Monday 9 AM to 6 PM
  • Tuesday 9 AM to 6 PM
  • Wednesday 9 AM to 6 PM
  • Thursday 9 AM to 6 PM
  • Friday 9 AM to 6 PM
  • Saturday 8 AM to 4 PM
  • Sunday