Designing Smiles San Francisco

I visited designing smiles for a brief exam in regards to a VA disability claim and was pleasantly surprised by the office and staff. Dr. Hall was incredibly kind and thorough during my visit and her front office staff was both friendly and professional. The office itself sits on the top floor of the building giving an excellent view of the bay and Alcatraz. I would absolutely recommend this practice to anyone seeking dental care.

Dr. Hall & her staff are amazing. From booking the appointment, checking in, her assistant (sorry I can’t remember his name), the exam, checking out - everyone was as friendly and helpful as possible. Dr. Hall is gentle when examining and thorough in her explanations, going over options & ensuring I understood what she was explaining. I wish I had discovered the practice earlier, I fully recommend This practice to everyone.

Dr Hall and her staff went out of their way to accommodate my unusual and urgent need to have dental work done promptly. I needed to take an emergency trip back East to be with my gravely ill Mum who had taken a turn for the worse. They were very compassionate and understanding of the urgency I was feeling. I’m certain this caused them inconvenience but they were in good humor. They are all wonderful in that office and you can’t go wrong with your dental needs.

Great service. The office staff is a good and friendly team. Very thorough cleaning.

I had a great experience here! The office has been renovated and is amazingly clean and bright. Dr. Aja was very warm and welcoming and I appreciated her gentleness during my treatment. I have a tiny mouth, and luckily, she has petite, GENTLE hands. She was very sweet and really seemed like she cared about my concerns. She didn’t rush through the exam and was very thorough.
Staff was friendly and informative. I’ve been to her office a few times for check ups and treatment, and have always had a great experience. Got some bleaching done and my smile looks AWESOME - no more yellowness and friends have commented on how happy and vibrant I look! I’ve recommended a few friends already and they were happy as well! Highly recommend Dr. Aja!

*UPDATE* Sadly, I have to change my review of this business because of the follow up that happened. Yes, Dr.Aja Hall’s office did a great job on my teeth, but the aftermath was probably the most stressful thing I have ever gone through at a dentist. I had gone to Designing Smiles knowing that I had a budget and when I inquired how much it would costs to fix my chipped tooth, they told me because I had insurance, it should be no more than $200-$300 give or take. This price range was within my budget, and since I know insurances are not always consistent in how much they can cover depending on your plan, I made sure to ask how much deviation might occur because I cannot afford an extra $400 or $500 for this procedure. The woman at the front desk told me, the difference will not be that large and only deviate $50-$60.

Since this was doable, I went ahead and booked my appointment and paid the initial $260 they told me I owed at the appointment. Months after the procedure, I get a letter from Dr.Aja Hall’s office saying I owed an extra $450 for that one procedure! I called to ask why the difference was so huge and all the person at the front desk told me was that they needed to check in on this and will give me a call back later. Months passed and I never heard back, until I got another letter saying I still owed $450. Again, I call, and the receptionist says the same thing, that they will check and get back to me. After not hearing from them for almost a year, I get an email saying I owe this amount because it turns out my insurance was not able to cover as much as they initially thought (by the way, it should be their job to call and ask the insurance agency how much they can cover before the appointment, not after)!

At this point I am furious, because not only did they charge me an obscenely larger sum than I had agreed to, but their communication was absolutely terrible! After 2 years of fighting, they gave me $100 off from the $450 amount and I just paid it to be done and over with. I will never go back to this dentist and I warn everyone they should do the same, unless they want to be ripped off of their money.

I seriously always have the best experience with this dentistry. I always feel so welcome from the moment I walk in the door -- kindly greeted & checked in by Bobbie and Liezel, to the excellent dental work from my hygienist Christina and the amazingly skilled Dr. Aja Hall. It's really important for me to have a great relationship when it comes to my health & medical, and I definitely have that here.

Dr. Hall is one of the best dentists who has treated me. She is gentle, thorough, super friendly, and informative. I am not a fan of the dentist, but with her it is always very pleasant. The practice is very clean and inviting. I would definitely come back! Also the location is super convenient right near Union Square.

Went to see my hygienist again the other day and as usual she did a phenomenal job. I truly suggest going to see Christina because man o man does this girl know her stuff, Dr. Hall and her staff are the best of the best in this field. The receptionists Hayley, Bobbie and Liezel can always schedule around my busy work schedule. I will definitely recommend your friends and family and whoever to these group of dental professionals.

Dr.Aja Hall is in a class of her own! Her expertise and use of the lastest technology is truly amazing. The entire staff is warm and welcoming. I feel relaxed and comfortable knowing all of my concerns will be handled in a kind and gentle manner. Simply put, the best dentist in town!