Comfort Dental Northglenn - Your Trusted Dentist in Northglenn

If I could give zero stars I would. They left me alone with a tech to fill a cavity knowing my gag reflex is bad. Then when I had problems the new doctor told me it was my fault and I needed to go under anesthesia. Never had a problem for 35 years with getting fillings. Always had someone to suction so I could spit. They keep saying it will go into my chart, but like do you even read them? So half a mouth clean and an uneven bite is what I am left with. Thanks guys. Oh and be prepared to pay $25 if you want your own records.

Staff is great! Service is fast & easy. I walked in at 10am. I was out by 11am. Would definitely recommend to others!

All the staff, technicians, including the Dentist were all diligent, friendly, helpful, and knowledgeable! I was fully satisfied with their works!

I was seen on July 14th 2022 for a filling, the dentist did a wonderful job which I won't mention her name because she cant help that her higher skills and customer care is associated with such unprofessional and inconsiderate practices as her associate Dr Stauss. When the numbing of the shots was gone I had a high spot on the filling which happens, in the past I would go back and with in a reasonable time they would work me in and spend the 5 minutes it takes to bit down on the carbon paper and grind down the high spot, I think we have all experienced this! I was told if I made it in before 5pm they would work me in,I left work early and arrived at 4:40pm at which point I explained I was leaving town and needed to get this done, it was quit uncomfortable. I then waited until 6:40pm when it became obvious that I was going to be there for at least another hour or so and I had to go I had family waiting to go to my bday dinner, apparently this is the policy, so be aware if you have any minor issues plan hours waiting to be seen. After 20+ years that me, my wife and kids have been going to this comfort Dentle I think it's time to move on.

I absolutely hate dental work, I think it’s worst than birthing my son lol. However this was the best experience I have had with teeth work, marlon was the sweetest man ever and kept making sure I was ok , Doc Rachael Oconer was amazing, she made she I was comfortable as ok and explained everything to me. I definitely will stick with the office. It’s very welcoming and I felt cared for! Thanks 🫶

Grace in billing was very helpful she went above and beyond got all my treatment approved .

I called and spoke to Claudia. I was asking about getting an appointment because my top filling just fell out. I have NEVER in my whole life had a filling fall out. She told me that I can’t get in until June and then changed it to July. I obviously am not happy with this as it’s not my fault they put in a faulty filling. I informed there should be exceptions to get clients in due to issues like this. It was obviously done wrong or it wouldn’t have fell out! She told me and I quote- “ it happens - fillings do fall out!” I was like - what - that’s not true - they are NOT suppose to fall out! My daughters both work in dental offices!!! She then said well you haven’t been here in over a year - like I have bad hygiene or something! I’m like you only need 1 checkup a year and we have been dealing with Covid! I was so upset with her remark. I told her it’s NOT my fault the filling fell out! This office has went down hill since over 30 years ago when I started going here. The front office people are rude! They really need to re-evaluate their help here. The employees in the back have always been so very sweet and professional as well as all the Dr.s. It’s sad that the front office staff give you a uncomfortable vibe for a situation you don’t want to be in to begin with. I don’t enjoy going to the dentist. It would be nice if they had front office personnel that would smile and be friendly and professional with you instead of stuck up and rude. They treat me like I am beneath them. Don’t judge - as you have NO idea what I HAVE Been through in my life!!!

I was a patient for ten plus years until February 2022. I saw Dr. Erin Tobkin, who was amazing, loved her. Unfortunately she moved and Dr. O'Connor replaced her. I do happen to see the dentist quite frequently and upon an issue with a bridge, I had a somewhat heated discussion with Dr. O'Connor. In that discussion she told me I could take my business elsewhere. My frustration was high, because I don't believe I was getting the best care. I was being punished for something that was not my fault but it was due to the molds the office was making and I got COVID upon my third attempt to have the bridge placed which put me into a different calendar year. Not only did they charge me and I paid in October, when my insurance was all but used up I over paid. They billed for the bridge in January when my insurance was new. Which is when they should have asked me to pay. But they want their money up front. Therefore the insurance paid way more than they would have in October. So, a paying patient, who has previously had credits on their account was asked to go somewhere else. I have a family of five - that's five paying patients. It's good to know their patient base is so strong! Oh, and I forgot, Dr. O'Connor chastised me in front of a hygentist. Nice practice you've got going there doctor!

I've been going to Dr. O'Connor for years now. First when she was at another Comfort Dental and now here. I've had some bad experiences with dental offices in the past. This is not one of them. Filling replacements, a crown, and of course the check-ups. All appointments have been great. Professional and understanding. Any concerns about dental work options have always been explained to my satisfaction.

Had a cleaning today by Dr. O'Connor. She was very professional, caring, and you could tell how much she cares about serving people. I am not sure of the assistants name, but she was also very friendly and professional. I like the by the appointment rule because they have more time to spend on you and your needs.