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4.9

200 reviews
Dentist

Review of Jackson & Joyce Family Dentistry

Jackson & Joyce Family Dentistry:

Jackson & Joyce Family Dentistry is a dental practice located in Ocala, Florida. The practice is open from Monday to Friday, from 8:00 AM to 5:00 PM. The practice is closed on weekends. The practice offers dental services to patients of all ages. The primary category of the business is a dentist. The practice is located at 1910 SE 18th Ave, Ocala, FL 34471, United States. The practice can be contacted at +1 352-732-8544.

The practice has a team of friendly, competent, and knowledgeable staff who provide a comfortable experience to their patients. The practice offers a range of dental services, including emergency dental care, teeth cleaning, teeth whitening, dental implants, and more. The practice has received positive reviews from its patients, who have praised the professionalism and expertise of the staff. Patients have also appreciated the friendly and welcoming environment of the practice.

The practice has received some negative reviews from patients who were unhappy that their dental insurance was no longer accepted. However, the practice has been praised for its honesty and professionalism in informing patients of changes in insurance coverage. Patients have also appreciated the practice's willingness to accommodate emergency dental appointments.

In conclusion, Jackson & Joyce Family Dentistry is a reliable dental practice that offers a range of dental services to patients of all ages. The practice has a team of friendly and knowledgeable staff who provide a comfortable and welcoming environment for their patients. The practice has received positive reviews from patients who have praised the professionalism and expertise of the staff. Patients who are looking for a reliable and trustworthy dental practice in Ocala, Florida, should consider Jackson & Joyce Family Dentistry.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Jackson & Joyce Family Dentistry Reviews - 200

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ernest Martinez

After being burned by so many other dentists, I was extremely happy with Dr Jackson and the staff. Very attentive to my immediate needs without trying to up-sell me on a bunch of other services. Highly recommended.

Carolyn Alexander

Friendly, competent and knowledgeable staff. Very comfortable with procedure.

Janet Lynne Wall Sussman

The only reason for a 2 is the dentist himself; however, the rest of my experience was below a 1. The tech was nothing short of rude. She told me I MUST have the x-ray whether or not I wanted it even though I was there for a temporary repair on a front tooth chip simply so it didn't cut my lip more. I informed them that my insurance would only cover $300 and that I needed to stay within that but the estimate came to $476 she said at which point I was ready to leave. She then said they could do a "2 level" or something which would "only" be $350. Her words were "yes or no"...again RUDE! As insane as I felt that was I felt I needed to go ahead with it and agreed. When the Dr arrived, he said that it wasn't as bad as expected and said he could give a discount at which time a took a sigh of relief....UNTIL, the tech again rudely pushed me off to the front saying she didn't know how to adjust it. They told me $341: a $9 "discount"? NO, not at all, they used my daughter in law's account and did not make one for me. Confidentiality???? When I tried to explain what had transpired, the condescending front desk person who I obviously interrupted from here coffee chat group patronizingly explained that the discount was off the $476 (which was NOT the conversation but at this point I was livid and needed to leave before I spoke my mind. THEN, when I got home, I realized they had put the bill in the name of my daughter in law and not be and so I was not able to submit same to my insurance company. I am about to make my THIRD attempt to have them email me a revised copy with my name on it. Will I return? NEVER!!!

Linda Ellen Brown

Dr. Jackson is a phenomenal dentist! He cares about his patients and goes the extra mile to treat their teeth, not only addressing expertly any present concerns or problems, but also watching out for potential trouble that may be indicated as an issue in the future. He listens carefully and his staff are also very attentive and knowledgeable. John and I would not want to go to any other dentist. He takes the fear out of dental visits and replaces that with a pleasant experience! Recently, I got a toothache. His staff got me into his office the same day I called, and Dr. Jackson made time for me and addressed the problem in a way that tries to preserve the tooth if possible. There is no better dentist anywhere!

Marcela Gray

Absolutely such an awesome crew! Both of my girls have been going there since they were 6 years old( now 13 and 10)and have had gentle, caring hands each time from everyone, including office staff!

Lynn P Vinci

There is no better dental office than Jackson & Joyce! Everyone is professional, competent, and friendly. I had my routine cleaning today with Sara. She is professional, pleasant, and extremely gentle making the visit pleasurable. She even changed her lunch hour to minimize my wait time. Sara is exceptional and an asset to your business.

Laura Owens

They take my insurance. They are helpful with question their whole crew is very nice and my daughter comes with me to get our 6 month cleanings. She is 10 and she never has anything to say bad either. Its enjoyable. I really like them and wouldn't want to go anywhere else.

Kelly Leaird

Dr. Jackson and Joyce are true professionals and their office is a pleasure to deal with. The are timely with the appointments and have a caring staff. I highly recommend them for your dental needs.

Tom Preato, Sr.

Friendly, knowledgeable, courteous. Explain fully the recommended future procedures. I would recommend them to others. Note: Dr. Jackson and Joyce are both Navy veterans (and who wouldn't trust a Navy veteran? ;>)

Robin Adams

Had about as good of time as you can have at a dentist office. Leah my hygienist, was great! Thanks!

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