Conyers Smiles Dentistry and Orthodontics

OMG..I had the best experience with Dr. Collins and his service that was provided to me. Dr. Collins mannerism, professionalism, and efficiency was beyond top tier. I felted very relaxed and extremely comfortable under his care, in which I'm so glad he effortlessly exuded the patience for the long procedure that was preformed on me, while always checking to make sure I was doing ok. This man is the best endodontist ever! I am so glad he recommended to get everything done under his care...100% satisfied!

I'm 62. I've only had one filling and never had any teeth pulled. Still have my wisdom teeth. Just before Christmas, my filled tooth broke in half. A crown or cap was not an option. Dr. Singh did my initial assessment, and Dr. Shin removed my tooth. I was petrified. Everyone in the office understood my concerns and treated me and my anxiety in a very professional and caring manner. I will definitely be back to this office.

Poor customer service. I called to inquire about being seen as a new patient and the receptionist presented as hesitant and discouraging...asking if i had a referral. I don't need a referral to change primary care dentist. Further she then told me they didn't have openings until a month out. I share my son was in pain and she said they would review my insurance and see if the dentist would see my son in a few days and unfortunately she couldn't schedule him without speaking with dentist. It's been 4 days and no one has called back. I gave them the benefit of the doubt and stopped in to speak with an office manager. I've been here 30 min and no one has come out to address me. The receptionist; however, has sealed the deal for me as i have sat here and listened to her nice-nasty attitude and unprofessional unaccommodating communication to clients over the phone--several front office staff have indicated they have double booked ppl (its seems to be a common practice with them). I am leaving after this sentence in this review and not returning.

Please DO NOT GO HERE. Take your time and search out other Orthodontics. Horrible service, specifically the front desk receptionist Danielle, she never picks up the phone and puts ppl on hold just to never return to the call.Terrible communication as well. Save your time and money, they are not worth the headache, let alone 1 star. Don't call that number suggesting to take a moment to call its just a fake approach to act like she/they care.

I paid before my appt and signed two forms agreeing to the payment. Over a month later I received another bill for $45. I have called the office and sent multiple messages via the app and billing department still has not gotten back to me. Very unorganized at this office.

EDIT: I’ve called several times and either get hung up on or told I’ll receive a call back and never get one.

Excellent! Front desk staff and Dental Assistants are friendly and polite. Brittany is the BEST HYGIENIST! Dr. Anya and Dr. Collins Truly care about their patients. They are easy to talk to and make you feel comfortable during your procedure. Highly recommend!

Ashley, is very professional at her Job! Also she is gentle and very compassionate about her patients making sure at all times that you are comfortable! Thanks for my visit always pleasant.

The office does not return voice mail messages. I left a few messages to get appointments for general cleaning and they have not called back. Also, they will cancel your appointment because someone called out and reschedule you for MONTHS away. They were once very good but the customer service has went down.

NO one should ever walk into this office, front office is horrible.
They charged me $1280.00 to pull a tooth. I went in to have a cavity filled. SO overpriced, special lady with a huge sales pitch about what they need to do, she probably gets commission.
Please never go there ever ever ever ever!!!!!!!!!!!!!!!!!

There response is copy and pasted. They are not going to do anything, I had called several time and no one ever called me back.

Please save yourself and never walk through their door.

Corporate run and a total joke. !!!!!!!!!!!!!!!!!

Dr. Anya was a pleasure to work with! I was in need of an emergency crown as mine broke and it was my birthday week. Not only did he first attempt to repair my crown instead of totally replacing it, but once he realized it needed to be replaced, he replaced it the next day to ensure I enjoyed my birthday and looked amazing while doing it. I sincerely appreciated his honesty, willingness to help, and fast and friendly service. It was an honor to be serviced by him.