Conyers Smiles Dentistry and Orthodontics

The first time we visited this dental office was on 10/26/21 for my husbands dental surgery. This isn’t the dentist we normally use but they were outstanding! We traveled over an hour and were greeted with kindness and professionalism. We had a major snag due to the other dental office and the staff at this location was extremely helpful. Especially Danielle!! She went above and beyond to make sure we had all the information we needed to make decisions. She was very polite, kind and extremely patient with us!! (She deserves and raise and bonus). We highly recommend this surgeon and and the staff. You won’t be disappointed!!

The staff is super friendly, from front to back. The assistant that took my X-rays was very friendly and explained what would be going on during the appointment as I was very nervous since have not been to the dentist in over two years. She made me feel very comfortable. The hygienist that cleaned my teeth was informative and answered all my questions. The doctor informed me of all treatment options and together we put a treatment plan together that fit my needs and budget. The best part was I got an extraction which I was super nervous about. I didn’t feel a thing! Definitely will refer my friends. Would 10/10 recommend.

Awful customer service. Scheduled an appointment 8 months ago for a surgery and it was canceled on a Sunday. Currently on a 40 min hold to speak to the office manager that I’m pretty sure is avoiding me at this point. Had another issue last month. Walked into two completely new dentist without any update from staff that called 4 times to confirmed my appts. Would have been professional courtesy to let me know there had been a change. They brush off concerns like they don’t matter much and you should just be happy to be treated.

Updated Review: I must say, this is truly a success story. The company reached out to resolve my issue. Although I was reluctant, I felt it showed good character for them to reach out in an attempt to rectify the situation. Today's visit was awesome. I get so anxious when visiting the dentist, but everyone was nice and informative. There was a lot more chatter than I prefer at the front desk, but nothing major. I think I may have found my forever dentist. It's close to home and they were attentive and gentle. Brittany and Dr. Singh were heaven sent. I didn't catch the names of the young lady that dealt with my payments nor the one that got my x-rays, but they were extremely pleasant. Keep up the good work. #satisfiedcustomer.

First Review: Scheduled my appointment a month ago. Got a call this morning requesting my insurance info (the day before the appt). I asked if I could provide the info in the morning because my card was not readily accessible. The young lady advised me that I would have to reschedule. Why not call 2 days before or even require the insurance information when scheduling. Get your processes in order and provide the services that customers deserve.

I started going here a while back. Usually the service is good but the last time Iwent my appointment was rescheduled without a courtest call, No big deal. Today I take time off work for an appointment. After waiting an hr and a half I left. The staff was having conversations with another provider and not paying much attention to patients. I wasted my time, gas and restructured commitments to attend my appointment. I understand things run behind but if you value your time find another dentist. This place is not what it once was.

This place has really went down hill. I was so excited to have a of black professional to deal with. I have had mine and my husband's cleaning appointment canceled twice. Mine the day before my actual appointment date. (Reasoning .. doctor on vacation) Calling up the the office is a waste of time. You are on hold for over 45 minutes. They are sooooooooo disgustingly unprofessional. Such a decline in service from when I started going to this facility before COVID.
PLEASE RASIE YOUR STANDARDS.
It use to be a pleasure coming there my self my husband my mother and 2 siblings.

Dr.Singh was Fantastic in the whole process. My hygienist Madison was great as well. Very detailed with explanations on what was happening while in the chair.

Ms. Ashley did an amazing job with my cleaning and was very knowledgeable throughout everything. I felt as I was in good hands with her help. Very kind from the X-Rays to scheduling my next appointment.

Great customer service, friendly staff, and excellent personalities. They took good care of my wife and everything was done in a timely manner!!!! Definitely recommend them!!!!

My procedure made me more nervous than i had to be. The Conyers Smiles Dentistry was an amazing team. From checking in to the procedure. Everyone showed above and beyond professionalism.

Thank you, Tesa DA, for relaxing me and constantly making me laugh 😃 God bless you, as you know i was really nervous.

Thank you Dr. Evans for taking your time. And taking me.from.one step to the next. You are kind and considerate.

Thank you Dr. Collins for coming in and assisting.

Conyers Smiles Dentistry is the place to go for all dental needs. They have payment plans and insurance options. You will leave feeling like they are family..

Gwendolyn Charles