Conyers Smiles Dentistry and Orthodontics

I had a root canal done by Dr. Collins and I felt absolutely no pain. I have been nervous about getting it done, but he made me feel calm. He explained the process step by step, so I could understand what was going on. The process takes a little longer than getting a filling. I recommend him and this office for seamless service.

I wish I could give 0 stars. I would like to express my displeasure with an appointment issue. I was scheduled for and appointment that I had to wait about 3 weeks to get. Only to get there and be told my insurance had not been verified. I truly feel this should have been verified prior to my scheduled appointment time. After waiting about 5 minutes I informed the staff that my insurance provider is Delta Dental and not BCBS, I then provided my Name, DOB, and SSN because I didn't have a copy of my card, which I have never had an issue with before. The front office assistant attempted to verify insurance after waiting another 15/20 minutes. I was told I need to reschedule because it was now over 15 minutes passed my appointment time. It was then time was 4:17; my scheduled appt. time was 4:00; and my time of arrival was 3:45. This is so unfair that I was asked to reschedule due to an incompetent front office assistant. According to Delta Dental having possession of an insurance card isn’t necessary all that needed is the demographics which I had already provided. I was livid. Let's just say I think this was a blessing in disguise after reading all the other reviews!!

The staff was super friendly and the doctors were nice but the billing process was a huge disappointment. I was miss informed about the payments and now I’m being over charged. Please make sure to get the right information when going inside and double check everything!

I recommend going to Covington Family Dentristy. The staff there are super amazing and they have a billing department in the building to help with any questions. My billing adviser told me that conyers smiles charged way too much for the stuff I got done.

This office misplaced my contact information on several occasions. Had 9am appointment for a General Exam. An hour had passed and I still had not seen the dentist. Two of my children had appointments with this same office a couple of weeks ago, they had no issues contacting me then. But now they don't have my insurance on file and the wrong telephone number. They say they value my time...Its Hard to Tell

I was really pleased with my intial visit!
I had relocated and couldn't find an orthodontist to treat me since I already have braces. They were all so nice and worked on a plan to get my treatment on track. Looking forward to working with the team to finish up my care

These guys are Awesome!!!! Dr. Evans and her dental assistant Ms. Tiffany are the bomb!!!! I have been a patient here at this office since May of 2020 and from the first time I stepped in that office I was treated with nothing but respect, they made me feel very comfortable and I have a fear of needles so that was very big for me. I recommend them if you are looking for a new dentist in the Conyers area. Dr. Evans is really caring and thoughtful in her job putting her patient at ease. Ms. Tiffany is very friendly and hands on with her patients which I like the most. I always have a great visit every time I go.

Danielle is absolutely amazing, this is my first time having braces and she made me feel so comfortable and motivated to endure the process of getting my perfect smile. Great customer service, extremely friendly and Im glad that I choose this office to take care of my dental needs.

I absolutely love it here! Came for a cleaning only initially. I’m used to going to an old school dr so the exam was different than what I was used to but in a good way. The nurses here are super sweet. Got my wisdom teeth removed a few weeks later & braces. No issues with anything. If you are second guessing , don’t. Come!

My first time at Conyers Smiles Dentistry and I must say that I had a great experience from start to finish. Everyone is so friendly, both hygienists Brittany & Angelique answered all of my questions and concerns. Dr Collins, is nothing short of amazing, very professional and friendly, I felt like I have known him for years and we kicked it back in the day. Mayra, is very thorough and friendly as well. The place is clean and they all participate in keeping it that way by cleaning up after themselves and using tricks to avoid contamination. Kudos to the entire team for what I would call Excellent Customer Service and Professional and personable care! Which are all key factors in a successful business and customer satisfaction. I have been in Customer Service for over 15 years and being a customer outside of work, receiving this type of service is the best feeling when you give excellent customer service everyday but hardly ever receive it. I have found my final Dental care destination. :)

Dr. Anya very nice and knowledgeable. He's great at his kraft.