Aspen Dental

I took off work for an appointment I had at 1:15. When I arrived for my appointment I was told my appointment was canceled and they would "try to fit me in" when I asked why my appointment was canceled I was told that I didn't "verbally" confirm my appointment. First off I was unaware I had to "verbally" confirm my appointment. 2nd I got no missed calls or voice-mail from the office to attempt to confirm my appointment. This is very inconvenient to have to take off work travel over an hour away just to not be seen. Not to mention I got a text on my phone this morning saying be here 15 minutes before my appointment to fill out paper work.

Made me feel comfortable staff was friendly and knowledgeable did a great Thanks 😊

Zhayla is excellent. She has a great personality. She explained everything to me before doing so. I was highly satisfied with everything she done ! She was very fast and friendly . We need more people like zhayla.

My experience at Aspen Dental was very wonderful. Those ladies where very polite and if you have dental insurance Ms. Ashely, will do her best to look into finding your dental insurance she the best!!!!! I will recommend anybody to Aspen Dental keep up the hard work ladies. I would like to thank either and everyone of you ladies for helping me.

Arturo was wonderful!! He was super professional, he walked me thru everything he done he even made me laugh! I just love him already, the ladies are the sweetest ladies I’ve ever ran cross in a dentist!

I went in to have a deep cleaning, 2 extractions and a partial put in…everyone was very nice and understanding. I have a fear of having extractions done but Zhayla held my hand and explained everything to me. I felt so relieved to know my feelings mattered to her. My dental hygienist whom I forgot to ask her name explained everything that she was doing and she was very skilled with her hands. I would never want anyone but her to do my deep cleanings from now on. Most importantly Dr Christy is amazing at what she does and unlike some doctors…she’s a real person that can smile and laugh with you. Anyone can tell she handles her business with you in mind. And a special thanks goes to the lady who puts everything together…Ashley Masse…the Genie in a diamond bottle…

I KNEW my insurance should have covered some of the things I was being charged for during my visit recently. But when I mentioned it, it felt very “pay it or you won’t be seen today” so I had the option to contact my insurance later. Turns out I was right, and overcharged. I’ve been tangoing between the dentist office and insurance company for days to make sure my deductible was met and that the rest of my money could be refunded because I’m moving and choosing a different dental provider. I wish the dentist office wasn’t so dismissive when I tried to clarify the issues I was having with them.

Although the dental hygienist who cleaned my teeth did an exceptionally professional job and was highly courteous, the actual dentist watched TV throughout the entire time she was working on my mouth! I have never seen a dentist do that. I thought that the dentist was supposed to be concentrating on the work she was doing in my mouth not watching TV! if you don't have a problem with a dentist watching TV while she's working on your mouth? Go see this dentist. I won't ever set foot back in there again!!

I Wanna give a big shout out to Aspen Dental. Mrs Ashley the office manager greeted me this morning for my appointment. It was brought to her attention from my last appointment by a awesome employee Mr Arturo N. That the most important step of my procedure was not done at the beginning of my process. So when I went in for my appointment this morning I was going to ask for the manager first thing when I got called back . But I didn’t have to. She was waiting on me when I got called back . She sat there an explained everything to me that was done incorrectly from the beginning of my procedure by some employees that are no longer employed there anymore. and he said they would start completely over and honor what was supposed to be. I seen Dr Chapel who is amazing and has me laughing each time I see her. I was so happy and can’t thank the staff an the dentist enough for thinking and taking care of me as their patient and doing the right thing with no hesitation. Thanks Aspen Dental

Everyone was so caring and courteous. I was explained everything fully and made to feel very comfortable discussing my dental problems with all of the staff. Plus I was barely in the waiting room before called to the procedure areas. The x-rays were not painful and x ray technician was so gentle and friendly. The hygienist was very clear about the current and future options concerning my dental care. The dentist was kind, funny and made sure I would be given all options for the procedures and costs. I fully recommend Aspen Dental Care of Statesboro!