Aspen Dental

From the receptionist to the X-ray technician to the hygienist to Dr Chapel to the exit/insurance lady, I loved the experience. Everyone made me feel like a long time, valued customer even though this was my first visit. (I’m sorry I can’t remember everyone’s name, but I remember the positive experience you each gave me).

This Dentist office should not be open and operating ins Statesboro, Ga. I am literally sitting outside the office since 7 am. They have a huge sign on the window that reads “emergencies and walk-ins welcome”. There is no small print on the sign. I have been a patient with them for not quite 2 years. My very first visit was great. After that it has been a “not-so-great” experience each time. I tried to stick with them and give them the benefit of the doubt. All of the dental work that I have had done has either, chipped, the crown doesn’t match my other front teeth. I told the hygienist that before I left the exam room and I was told they would notify the “dental lab” Mind you the crown had already been put in by the dentist who obviously had to know it didn’t match my other teeth’s shade before she out it in. Now I’m sitting outside the office this morning because another one of the teeth that they repaired (my front tooth) has broken completely off on the back side and was bleeding some but I’m in terrible pain. I have spent thousands of dollars in this office and the dental work that they done on my teeth is horrible!!!! I’m not a complainer because I work in healthcare and I understand how it is sometimes. But this really pushed me over the edge when. She told me that the office could see me on Feb 16th but would call if they had a cancellation. Today is February 3,2023. I asked to have my records sent to another provider. I will never come back here, nor would I recommend anyone to bring their dog to this uncaring, unprofessional establishment.
Ms. E

WARNING THIS PLACE IS A JOKE! #AspenDental
I just paid almost $700 just for a cleaning!

THEY WILL SAY YOU HAVE PERIDONTAL
DISEASE TRY TO RECOMMEND A VERY EXPENSIVE TREATMENT! BEWARE!

I went to them because they do offer a free consultation/ x-rays. Their reviews seems to ok also. I called and first received an general company operator ( that probably should have been my first clue, but I proceeded anyway because they got me right in)

The lady at the counter was cheerful and totally nice. She took my information and I waited for about 30 minutes to be seen. The lady in the back that took all the x-rays was nice also and seemed to the pretty through.

It was my next experience that cause me off guard. I sat in the chair and lady hygentist started asking me about my beard which I do dye from time to time and am super conscious about. How it has a purple hue. This had nothing to do with my teeth mind you? Anyhow after that ordeal, and me trying to get over that and be somewhat comfortable she proceeded to tell me I have bone loss in my mouth due to some sort of periodontal disease and made me sign some paper saying that she told me... Ugghh she also told me that I need a root canal done, but they don't do those because the "the doctor doesn't have time!"

There's more.. The doctor finally came in for about 5 minutes just to say hi I guess explain/confirm that I have 3 cavities need a cleaning, and a root canals.

So today... Ummm 20 minute cleaning and an argument with the front staff because I'm not a happy camper and I totally feel had. This place is a joke. Apparently 20 minutes is enough time to cure periodontal Disease?

Yes, I did question the charges... "You paid for expertise not time sir" is the explanation I got.

Best Dentist facility in Statesboro. Zhayla is the best dental assistant ever. She always makes my visits feel comfortable and answer any questions I have. Highly recommend.

I always have a great experiment with Aspen. I would recommend these people to anyone. And for me to say that, they are good. I am terrified of a dentist, but I do not dread coming here.

Friendly, efficient & fast!. Only rave reviews. I am a new patient so I didn't get everyone's names - all are 5 stars: Reception, X-ray Tech, Hygienist, Dentist, Lab Techs, Billing Manager.

Hi my name is Ethel Vice my first experience with Aspen dental 🪥 it was very unique very qualified I really enjoy everyone there that has anything to do with my mouth and I feel very very good about all the work and the people were very pleasant there about all everything was good I give you a five star

Yes I would love to say how wonderful my appointment has been at Aspen dental thus far. Everyone there is so nice so friendly.Zhayla is the most sweetest person she made me feel so comfortable and was willing to help me with whatever I wanted. When I came in for the first fitting of my dentures they weren't quite right and she wanted me to be happy before I left so she made sure that things were going to be changed that needed to be changed. So I am waiting anxiously to hear from her that my dentures are ready and I will be so happy to finally get them she was so wonderful and so helpful and such a sweet girl.

I can’t say I enjoyed my visit but I appreciate the staff at Aspen Dental. They’re very professional, kind, and friendly. Thanks for your services!

Reggie was awesome and very personable. The doctor was very nice.. made me feel like I was talking to my own caring mother. And billing staff was understanding.