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Review of Smile Suite

Smile Suite: A modern dental clinic located in Wailuku, Hawaii, Smile Suite offers a range of dental services, including general dentistry, cosmetic dentistry, and orthodontics. The clinic is open Monday through Friday from 8:00 am to 5:00 pm and is closed on weekends.

The clinic's location is convenient, situated in the Safeway shopping complex across from Kaiser Permanente Maui Lani Clinic on Maui Parkway. The clinic's interior is modern and clean, with up-to-date technology and equipment. The staff is knowledgeable, professional, and friendly, making patients feel welcome and comfortable.

Patients have praised the clinic's dental hygienists for their gentle touch and spa-like cleaning experience. Dr. Tod Girard and Dr. Kelly Kawahara are highly recommended by patients for their expertise, honesty, and professionalism. Patients appreciate that they are not pressured into unnecessary treatments and that the doctors take the time to explain procedures and answer questions.

While most patients have had positive experiences at Smile Suite, there have been a few negative reviews. Some patients have complained about the clinic's customer service, with one reviewer calling it "bad" and "no aloha." Another reviewer accused the clinic of locking up their insurance by taking X-rays during the first appointment and then not allowing them to get a cleaning for six months.

Despite the negative reviews, Smile Suite has received mostly positive feedback from patients, with many praising the clinic's modern facilities, knowledgeable staff, and gentle touch. Patients looking for a dental clinic in Wailuku should consider Smile Suite for their dental needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Smile Suite Reviews - 19

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mark Roy

Mark Roy

πŸ‘ πŸ‘Ž 😐
Great location Beautiful interior Up-to-date technology Best professionals

5 stars all the way for this great team! Great location, beautiful interior, up-to-date technology and most importantly the best professionals that will take care of your every dental need. :)

Shawn Baldwin

Shawn Baldwin

πŸ‘ πŸ‘Ž 😐
Dishonest Waste of Money Fake Reviews

Sloppy smile suite and dishonest dr kelly kawahara. don't go there. don't waste ur money and time. don't trust them. no aloha. most positive reviews are fake reviews

Brian williamson

Brian williamson

πŸ‘ πŸ‘Ž 😐
Deceptive Practices Poor Customer Service

They try to get you in for your first appointment to take xrays but then tell you that you can’t get your cleaning for 6 months!!
By then getting you in for X-rays, they lock up your insurance so you can’t go anywhere else and are forced to wait the 6 months.
Shady. Do not do business with them.

Derek Pace

Derek Pace

πŸ‘ πŸ‘Ž 😐
Highly recommended Knowledgeable staff Professional staff Modern facility Clean facility Innovative style

Highly recommended, they welcomed me in as a new client and treated me as if I have been going to them for years. Knowledgeable and professional staff. Very modern, clean and innovative style facility.

Arthur Froe

The most pleasant experience I have ever had at a dentist office in my 70 years Dr. Tod Girard is the best in all of Hawaii.

Kalani Pe'a

Bad Customer service. The dentist is rude and IΚ»m changing dentists ASAP. Never returning ever again.

Paul Gutchewsky

Dr. Girard hands down best on the island! BOOM! Dropped the mic and walking away...

David Dori

Amazing!!! The best dentist on Maui period .

candy cane

Bad customer service! No aloha

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