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Review of Aspen Dental

Aspen Dental: Providing Comprehensive Dental Care Services

Aspen Dental is a dental care center located in Coeur d'Alene, Idaho. The business offers a wide range of dental services, including cosmetic dentistry, denture care, emergency dental services, pediatric dentistry, and general dentistry. The clinic is open from Monday to Friday, with extended hours on Mondays and Thursdays, to accommodate the busy schedules of its clients.

The clinic's staff is friendly and knowledgeable, providing patients with the care they need in a comfortable and welcoming environment. The treatment plans are explained clearly and professionally, ensuring that patients understand the procedures and their costs. The staff is also great at working with patients' needs, making sure that they receive the best possible care.

Despite the positive reviews, some customers have had negative experiences with the business. Some have complained about the upselling of procedures that they did not need, while others have expressed dissatisfaction with the quality of the services provided. However, these negative reviews are in the minority, and the majority of customers have had positive experiences with the clinic.

Overall, Aspen Dental is a reliable dental care center that provides comprehensive dental services to its clients. The clinic's staff is friendly and knowledgeable, and the treatment plans are explained clearly and professionally. While some customers have had negative experiences with the business, the majority of customers have had positive experiences, making Aspen Dental a recommended dental care center in Coeur d'Alene, Idaho.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Has online care

Aspen Dental Reviews - 79

3.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
James Woodruff

James Woodruff

πŸ‘ πŸ‘Ž 😐
Unnecessary Procedures Upselling Poor Service Expensive

Went in extreme pain for a broken tooth. I just needed help feeling better but before realizing what is going on, I am having my teeth cleaned?! I didn't need this service, I just needed to be out of pain, and I was upsold on procedures I thought would lead to removing pain. instead I now have bill that includes things I didnt want because they saw an opportunity to upsell to someone who was crying in pain. Shame on this business

Same work. 10% of the cost. Go to Post Falls Family Dental and work with true dentist. Not a money hungry business with dentist attached.

Jess

Jess

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Friendly Staff Reassuring Great Dental Experience

The staff was super friendly. I had a LOT of anxiety getting my teeth pulled and they were very reassuring. Ashley never left my side. I've never had a dental experience as good as this one.

Lisa Hazard

Lisa Hazard

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Friendly Staff Knowledgeable Staff Great Care Professional Treatment Plan

Very friendly and knowledgeable staff. I appreciate the care I have received.they are great at working with your needs. My treatment plan was explained clearly and professionally.

Heather Gaultier

Heather Gaultier

πŸ‘ πŸ‘Ž 😐
Friendly Staff Reasonable Prices Fast Turnaround

Everyone there was friendly, compassionate, & energetic. First time in forever I actually enjoyed a dentist visit. Prices are reasonable, turnaround is fast, I'm so excited to get my new teeth! Thank you, Aspen Dental!πŸ€—πŸ˜˜

Linda Spees

Linda Spees

πŸ‘ πŸ‘Ž 😐
quick service professional staff recommend

They were able to get me in same day after my partial broke in two. There was no waiting. I ended up having to have a tooth removed and they were able to get me in quickly for that also. Dr Watts removed the tooth and Ashlee made sure everything was taken care of. Since I'm a big baby about pain I had no pain! Both were very professional. I was also able to get a temporary partial made in a day. I would recommend Aspen Dental.

Rebecca Georgius

Rebecca Georgius

πŸ‘ πŸ‘Ž 😐
Compassionate Staff Quality Service Life-changing Experience

Dr. Mileski and his staff at Aspen Dental went above and beyond to help my mother feel comfortable and to make sure her teeth were perfectly fit. She had recently lost my father, and she been suffering for years with ill-fitting dentures from another company. She left her appointment with a new smile and a light of hope in her eyes that I haven't seen in years. Thank you so much for giving my mom a reason to smile again.

Thomas Giles

Thomas Giles

πŸ‘ πŸ‘Ž 😐
Expensive Pushy Staff Unfriendly Hygienist Painful Cleaning

Can see you rather quickly and most of the staff is friendly overall. They defiantly try to squeeze you for every penny, they will get a little prickly when you decline a procedure because you cannot afford it. Dr Watts became visibly irritated when I declined a crown and cut our conversation short. The hygienist insisted that only a deep cleaning would help me and would not do anything but the deep cleaning, after sometime talking with the office manager it was determined that my insurance would cover all but $680, after my cleaning she tells me that after talking with my insurance company I owe another $412. Just seems very expensive, when you look at your insurance bill they charge for many items that insurance does not cover, basically services that could be optional but they insist you have. The office manager and finance gal are very courteous. Hygienist tries to be friendly but seems to be hard for her, I have had cleanings here before with just slight pain afterwards, but this hygienist left me very sore, my entire mouth hurt for several days, she is very rough during the cleaning. Overall I've been to worse, just be ready to spend some money.

Dale Crabb

Dale Crabb

πŸ‘ πŸ‘Ž 😐
Up Selling Inconvenient

Asked for a checkup and a cleaning. Was given a checkup and said I would have to come back tomorrow for a more extensive cleaning. I’m not a fan of businesses up selling to customers. Nor do I have time to take another afternoon off from work.

Will McCoy

Will McCoy

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Affordable Relaxing Best dentist

I’m terrified of the dentist, but this office made it super easy, affordable & relaxing. Best dentist I’ve had west of the Mississippi River. Thank y’all again.

Christenna Axtman

Christenna Axtman

πŸ‘ πŸ‘Ž 😐
Poor Fitting Teeth Inadequate Molds

I can say that he loves his doctor and the staff,but the teeth don’t fit because there maybe wasn’t enough care to make molds that represented the true size and shape of his gums and teeth biting all the way down. He even told the staff that he couldn’t bite all the way down because the molds were too rigid. He hates his temporary’baby teeth’ because they aren’t true to the contours of what could have been captured.

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Aspen Dental Hours

  • Monday 7 AM to 7 PM
  • Tuesday 7 AM to 5 PM
  • Wednesday 7 AM to 5 PM
  • Thursday 9 AM to 7 PM
  • Friday 7 AM to 12 PM
  • Saturday
  • Sunday