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Review of SmileMakers Dental

SmileMakers Dental is a dental practice located in Pocatello, Idaho. The practice offers a range of dental services, including cosmetic dentistry, oral surgery, and dental hygiene. The practice is open Monday, Wednesday, Thursday, and Friday, with extended hours on Wednesdays. The practice is closed on Tuesdays, Saturdays, and Sundays.

The practice has a team of experienced and knowledgeable dental professionals who are committed to providing high-quality care to their patients. The practice's primary dentist, Dr. Paul Romriell, has extensive training and experience in dentistry and is known for his expertise in complex dental cases. Patients appreciate his gentle approach and his ability to make them feel at ease during their appointments.

The practice has received positive reviews from patients who appreciate the friendly and professional staff, the modern equipment, and the high-quality care they receive. Patients also appreciate the practice's willingness to work with them to find financial solutions for their dental needs.

Overall, SmileMakers Dental is a trusted and reliable dental practice that provides high-quality care to its patients. Patients can expect to receive personalized care from experienced professionals who are committed to their dental health.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom

SmileMakers Dental Reviews - 78

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lannie Bloom

I have been going to Smilemakers for years and with the retirement of Dr Greg I was uncomfortable with a new dentist. But I just had to have some work done and the staff and Dr Paul were awesome. I would recommend Smilemakers to everyone.

Joey Evans

Isabel is great to work with! She will keep you entertained while making your teeth sparkle!

Laura Sb

They are giving out free whitening for 5 star reviews. Beware! Free Whitening For YOUR 5-Star Google Review!

Bring in a 5 STAR Google rating for SmileMakers of Pocatello and receive a FREE Opalescence Go Whitening System through the month of May! (A $149.00 value!)

Hurry! Offer only good while supples last! (There typo copied and pasted so now you know how they are getting 5 stars.)

My family had a horrid experience here. We went in every 6 months for our cleanings, they missed a cavity my daughter had and it abscessed. Another dentist had to pull it out. She is 7 years old and so the new dentist had to cap it so her real tooth could come in. Then my husband needed a transplant and he had the work done, ordered the tooth. The lady at the front desk, Cheryl, said she would call when it came in. A year later she yelled at my husband for not paying for it and yet she never called us to say it was in. And we called her repeatedly. Then, to top it all off, my husband went through our bill with her to make sure it was paid in full. She said it was. I talked to her about it too and asked her to send me a bill. She never did. So we couldn't pay a bill we didn't know about. Then she turned us over to collections. We spoke to the doctor about her and nothing happened.

And now they are offering me a free whitening to give them 5 stars? Oh hell no.

Dr. Romriell was nice enough, but Cheryl has ruined it for us and I am sure she has done it to others also. No way would I recommend them and if I could give them less than one star I would.

Petra Lyon

We have been very happy with all of our experiences at Smilemakers. The staff has always been friendly, and made sure that we were as comfortable as possible during our appointments. Highly recommend!

Ed Cornelis

I was a victum from a crime against me. My front teeth were knocked out. 2 dentists in burley wouldn't touch me
I was referred to Dr Cromwell
I spent over 15 hours in his chair. One time 6.5 hours. Imagine the pain I went through. Well after the numbness wore off I had zero pain. In fact I ate stake.. him and his staff is second to none. He fixexed my mouth including every tooth to put in my bridge. I can now not be embarrassed to smile. Dr. Romwell and his staff are second to none. Plus my fiance's dentures were cracked and never fit right. He rebuilt them and they fit perfectly. 5 stars is an understatement. I give him 11. Dr. Your the best of the best and so is your staff

pcenluv game

I recommend smile Makers to anyone and everyone who needs dental care their staff is well trained and wonderful kind and gentle I've never had a bad experience with them I've been with them for 5 years and it's always a warm welcome ... Thank you smile Makers 😁

Madeline Eaton

Very informative and thorough. I used to go to another Dentist office that didn't seem to cover anything that my Hygienist and Doctor covers here(such as checking for mouth cancer). Very friendly and Welcoming staff.

Cierra Christian

They have knowledgeable , friendly and skilled staff. I am confidant all of my dental needs are being taken care of. I’ve been going there for years and totally trust the doctors and hygienists with my needs.

Jared Hanson

Friendly staff and great service! They were able to get me into an appointment in a timely manner and they did a great job!

Matthew Burch

Dr. Romriell and the hygienists are fantastic. Unfortunately, the front desk, Cheryl, is useless. She will go a year without billing you then hit you with a huge bill when you come in for a cleaning. This happened to me twice. Never again. It is not worth having to deal with Cheryl.

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