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Review of Eagle Falls Dentistry

Eagle Falls Dentistry: Located in Bloomingdale, Illinois, Eagle Falls Dentistry is a dental clinic that offers a variety of services to its patients. The clinic is open from Monday to Saturday, with extended hours on weekdays. Patients can choose from a range of dental professionals, including dentists, dental hygienists, orthodontists, and pediatric dentists. The clinic provides services such as cosmetic dentistry, dental implants, teeth whitening, and orthodontics.

The clinic has received mixed reviews from its patients. While some praise the professionalism, friendliness, and expertise of the staff, others have complained about the billing process and the lack of communication regarding insurance coverage. However, many patients have commented on the beautiful and modern facilities, which include a grand entrance with a water wall and a massage dental chair.

One patient commented on the exceptional care provided by the clinic, stating that the staff was attentive and caring, and worked to make the patient feel at ease and comfortable. Another patient noted that the clinic was accommodating to their schedule and that the staff was always friendly and welcoming.

Overall, Eagle Falls Dentistry offers a range of dental services to its patients, with extended hours on weekdays and a variety of dental professionals to choose from. While some patients have had issues with the billing process, many have praised the professionalism and friendliness of the staff, as well as the modern and beautiful facilities.

Amenities

  • Wheelchair-accessible entrance
  • Wheelchair-accessible washroom
  • Has online care

Eagle Falls Dentistry Reviews - 200

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Gerald Johnson

Very friendly, highly skilled professionals, top-notch service. Couldn't ask for more. I always leave an appointment feeling like I am in the best hands possible.

Dominique Heyse

Visits to Eagle Falls are always comfortable, easy and pleasant. Been going here for about 20 years and continue to be extremely satisfied!

James Porubyanski

Beautiful facility. Everyone is extremely professional and friendly. So far all work performed has been done very well. They seem to have the latest tools and technology.

gina nocita

Great experience clean. everyone is friendly. We seen dr marteen and she explains everything she was going to do and she makes you feel at ease when she is working on you. Overall great experience

Julia Matakis

I had a really negative experience at Eagle Falls. I had been really optimistic about moving my family’s care there, after learning that our previous dentist (who we love!) was no long in network with our insurance. I asked no fewer than 5 times if they were in network (our insurance was new to us and I was unable to verify myself, the dental issue was emergent). They confirmed to me more than once. I went in and instead of addressing the issue for the tooth that I was reporting pain on, they were pressured in insisting that I needed a root canal on an adjacent tooth and also needed thousands in care in another area. Choosing to trust then, I went ahead with the root canal - and pod for it - only to learn (from the insurance company) that while Eagle Falls certainly *takes* my insurance, they are NOT in network. I had paid more than I would have if they had been in network when I got the care, and now they are not providing the insurance company with the information they need to paid on the rest of the claim. After visiting another dentist for a second opinion, I’m feeling really taken advantage of - it turns out I didn’t need anything they proposed urgently, and I’m still left with the pain I originally went to see Eagle Falls for.

The people are very nice - but I wouldn’t recommend this practice - it’s clear they are focused on generating income and less centered on actual patient care. It was really disappointing. And expensive.

Jennifer Hochheimer

Everyone here is so great! Very friendly and easy to talk to. I have a hard time with taking x-rays. I gag a lot. The technician was amazing. I explained to her my issue and she went really fast and I had a much easier time. She showed my my x-rays and explained about the different angles and machines they use. She gave me good tips on maintaining my teeth (more than just "be sure to floss") and removing stains. I had such an easy time chatting during my cleaning that before I knew it I was done! I highly recommend Eagle Falls! Best time I've ever had at the dentist!

Carrie Ibrihim

The staff made me feel very comfortable and at ease. This is not my favorite thing to do. I was already and positive about my appointment. Well started off with x rays and that is where it stopped. The Dentist came down ill and called off. I didn't get angry or upset. We all expirence something and can't help it from happening. I made a new appointment for next Saturday . The staff kept apologizing and I just said things happen . It would have been different if I had pain , but I'm sure they would have helped me somehow. I will be back next Saturday. Thank you Eagle Falls staff for being so kind and caring.

Carrie Gaul

I love Eagle Falls Dentistry! I have been going there since it opened and even to the previous office. I have always been comfortable with the staff and felt valued as a patient. They are knowledgeable and very professional, as well as friendly. I highly recommend this practice!!

Annie Dzanic

My first time experience was awesome . Everyone was so friendly and so welcoming. I had a root canal done and I am so happy with the results , the doctor was great.She took her time and explained everything. I walked out pain free :)..I would highly recommend this practice to anyone… Thank you to ALL the wonderful staff At Eagle Falls Dentistry!

Angela Basile

Dr. Adam is amazing!!! Highly recommend this office!! They were there for my son when I prior dentist wasn't!

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