Dentologie - South Loop

I've been going to Dentologie since 2015 and have referred a number of family and friends over the years. Everything about the experience has always been, and remains, top notch. In addition to great dentist, hygienist, and administrative staff the space is beautiful, warm, and welcoming. If going to the dentist is something you dread... trust me the Dentologie experience will turn that around for you!

I’m scared of the dentist office, but at Dentologie it’s the best. I Loved my experience here. Everyone is very nice and professional. The bonus was Dalia and Dr. Song did not hurt me one bit and made me feel comfortable with my jacked up teeth. I can’t wait to have them create a new beautiful smile for me!!!!
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I hadn’t been to the dentist in too long and was not looking forward to my visit. But any apprehensions I had towards the dentist are now gone. I couldn’t recommend Dr. Parker enough; she is kind, knowledgeable, and most importantly honest. I left feeling confident and determined, and I am almost looking forward to my next appointment, weirdly enough.

I have been going here for about a year, and have finally decided it's time to move on after a truly 3 star experience. After my first consultation I had a deep cleaning and then a few cavities filled as well as a crown. My crown and two fillings went well, but one tooth has continued to bother me and I haven't been able to properly chew on that side in months. I went for countless followups about this tooth and the dentist did make many adjustments and even refilled it with a different material at one point, but it has remained an issue for me. The longer it has gone on the more I feel like he was increasingly brushing off my continued pain, while always saying that "next time" we would escalate our intervention to some other step, and then next time he would just try the same thing that hadn't worked the previous 4 times.

After all this work to get my dental health back on track, I was instructed to make an appointment for a cleaning at 3 months, which the receptionist told me wasn't necessary or possible and booked me for 6 months out. When I went for the 6 month cleaning, I was berated and told I should have been in at 3 months. I told them I tried to book sooner and was told it wasn't possible. The hygienist then helped me to book two more appointments 3 months apart, which I appreciated. However, due to work I could no longer make the followup and asked for alternate times. My schedule is very flexible but they kept offering me slots outside of times I said I was free, and they're always trying to get me to travel to another location. The only reason I came here in the first place is because it is close by, I definitely don't think the quality of care is good enough to warrant traveling for it. Eventually whoever I was texting to reschedule just stopped texting me back. At this point, I feel like I'm chasing after this dental conglomerate asking for the bare minimum, and it just isn't working out. I appreciate all of the work that was done well, but I think it's not a good fit anymore and will be moving on.

I've been going to Dentologie for over 4 years now. I feel confident in my quality of care, and every doctor and hygienist (and the office staff) has always been welcoming, patient, kind, and transparent. I had one issue with billing when insurance rejected covering a crown and dealing with the billing office was unpleasant (they were grossly unresponsive and ignored my emails and calls over a period of months) which is why I deducted one star.

My first time visit was great! There was about a 5 minute wait. The staff were extremely friendly and professional. Dr. Yaz was patient, kind, and informative. I appreciate Dentologie's follow up after the visit was completed. Overall, the office was clean, organized, and well-managed.

I'm seriously going to pull my hair out with these guys. I can NEVER get the office when I call. The call always goest to the concierge and they call me back, of course, at an inconvenient time for me. Why am I chasing them??? Seriously, don't waste your time. There are plenty of other dentistry offices to chose from.

I've been a patient here for 5 years and sadly this place has gone downhill. The space and staff onsite are still great. The issue is you can never get an appointment and never get anyone on the phone. I've been waiting for my permanent crown to arrive for nearly a month and every time I call, I get the concierge service and have to leave a message, which I may or may not get a call back. And you better make your appointment for cleaning when you're on-site because if you wait, you'll be pushed out months. I'm finishing up my crown work here and then will look for another dentist.

I went to Dentologie South Loop and had Dr. Nikhil Patel as my doctor. He belittled and spoke down to me more than any other doctor has in my life. To this date, this was my worst experience with a doctor. He spoke to me like I was a child who didn't understand basic concepts, and didn't express any sort of compassion for my situation. Dentologie as a place is probably okay, the person who cleaned my teeth was very nice, but make sure that you request another doctor (literally any other person other than Dr. Nikhil Patel).

Dentologie Streetervill location is close to both my work and home but they sent me to South loop location for my implant. After paying more than $2300 and few visits, finally I got to the final step and finished last scan for implant. However, I got a voice message from the office saying that I have to come back for a new scan. I called back to get a new appointment but the personnel who answered couldn’t set the schedule and asked me to call back next day. I did call next day and the receptionist was saying the office had to call me and she could not make the appointment either. I waited but no one called. So now I have to keep calling to see if anyone can make the appointment due to the mistakes they made. Unclear what was wrong with the scan and unsure what’s going on with this office. Hopefully I can get it done sooner or later. I will not recommend this location, doctors & nurses are all nice but “the office” staff is not doing their jobs apparently. Very disappointing.

I dread going to the dentist and get a ton of anxiety going in. Today I ran into the best possible scenario! I got to work with Asher and Dr. Song and they were both incredible. Asher was more than patient and kind while being willing to work things out together. Thank you for the great experience at Dentologie!