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4.8

200 reviews
Dentist

Review of Sunset Hills Family Dental

Sunset Hills Family Dental is a dental practice located in Edwardsville, Illinois. The practice offers a range of dental services, including general dentistry, cosmetic dentistry, and emergency dental care. The practice is open Monday through Friday, with limited hours on Thursday and Friday and closed on weekends.

The practice has received positive reviews from many patients. Patients have praised the friendly and professional staff, with many noting that they feel comfortable and at ease during their visits. Patients have also praised the quality of care they receive, with many noting that the dentists are knowledgeable and thorough.

One patient noted that they had previously had negative experiences with dentists but felt at ease with the staff at Sunset Hills Family Dental. Another patient noted that they appreciated the care taken in their treatment, with the dentist filling cavities while they were still small.

While the practice has received mostly positive reviews, one patient did have a negative experience, noting that they felt misled about the practice's hours and were unhappy with the staff's demeanor. However, this appears to be an isolated incident, and the majority of patients have had positive experiences with the practice.

Overall, Sunset Hills Family Dental appears to be a reputable dental practice with a friendly and professional staff. Patients looking for a dental practice in the Edwardsville area may want to consider Sunset Hills Family Dental for their dental needs.

Amenities

  • Wheelchair accessible restroom

Sunset Hills Family Dental Reviews - 200

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Chris “Lil Chris” Young

Waste of time, money, an misleading. Was told open 24/7 for a emergency, which I have, still had to wait a week. Also told me they couldn't do nothing about my problem that they would need to make a new appointment to remove the tooth I needed. Quote I don't live in Illinois. 80 bucks just for them to take a x-ray I had to bite down. Equipment outdated the staff is not Friendly most was very rude. Could have went else where got tooth removed same day smh

Bradley Fultz

Clean and tidy waiting room, the two ladies at the front desk were polite and knowledgeable.
Waiting time was from 10 to 15 minutes before I was walked back to a exam room. Dr. was able to give me several different options and he explained each one very thorough.
Great visit

Bradley

Mary Upton

The front office staff is always polite, smiling and helpful. The dental assistants are very professional and caring....then we have Dr. Charles William's. He's in a league of his own...A super guy who can handle anyone in the dental chair... Especially a crazy patient like me...Thank you for the great services you've provided me. Have a Blessed day and may God bless the entire staff

JC Henry

I’ve been going to Sunset Hills Family Dental for years now and love it there. Dr Williams and his staff are always very friendly and great to work with. Highly recommend!

Mark Nelson

Very efficient and friendly staff. No waiting. Dr. Williams is very caring, treats his patients with empathy and respect, and always asks if you have any questions or concerns about your dental health.

Wayne Davis

They took great care of me. Came in as a new patient and they made me feel like I’d always been one.

pat teske

Highly recommend. Very satisfied with my dental work. All employees are very helpful and friendly.

Courtney Wilken

I had a great first time experience. Embarrassing as it is, I hadn't been to the dentist in several years (other than a couple major procedures) Stephanie the hygienist was sweet and made me feel very comfortable despite my dental anxiety. I waited over a month to get my first appointment but I see why after going for the first time.. doctor is also nice and laid back, office staff is very friendly as well. I would definitely recommend Sunset Hills Dental to my family and friends.

Cindy Lewis

Today was my first visit. From the moment I walked into the office until the moment I left , the staff and Dr. was friendly , professional, and very informative. My dental hygienist was Stephanie. She was amazing. She would check in on me to make sure I was comfortable and if I had questions. The dentist was great as well. I will definitely be coming back.

Carissa Bryant

Excellent, kind staff! Love having a dentist with a sense of humor! Really thorough with my cleaning and exam!

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