Waterloo Dental Associates

Thank you to everyone at Waterloo Dental Associates!! They give top notch service. From friendly appointment reminders and their flexibility when rescheduling to just being genuine and friendly anytime our family visits. Dr. Aldrich goes out of his way to make your experience comfortable and personable. We love our smiles from Dr. Aldrich and staff!

By far one of the best experiences and I would recommend for anyone looking. Switching Dentist offices was actually a big deal for me. I was nervous I wouldn't feel comfortable but I was so wrong!! Everyone there is Amazing and so friendly. Making my new patient appointment with Renee was very easy, my first cleaning with Olivia was great, and I really enjoyed meeting Dr. Aldrich. I have only just had my first appointment and I can say I have finally found the place to call MY Dentist office!!

We are new to town and this office was highly recommended. It is very welcoming, the staff is friendly, my hygienist was very thorough and Dr. Aldrich was great! In over 30 years, I have never had a dentist office take photos of the inside on my mouth/teeth and go over it with me in such detail. I am very pleased to be a patient!

As a member of the dental community I would absolutely recommend Dr. Aldrich and his team to everyone. He’s an excellent care provider for people of every age who genuinely cares about each of his patients. Dr. Aldrich is fun and energetic, which truly makes your experience in the dental chair enjoyable. You know good people when you meet them, and Dr. Aldrich and his team are no exception!!

I've been coming to the Waterloo Dental Associates since I was a kid. The staff are very friendly and informative; Dr. Aldrich takes his time to answer questions and offers encouragement at each visit. Great place to trust with your teeth!

I went to Dr. Aldrich last week and had THE BEST experience! The office is cozy and the staff so welcoming and friendly. My hygentist, Annie did such a wonderful job.
Dr. Aldrich was very sweet, thorough and genuine. I traveled an hour to get to the office and it was worth it. I recommend Dr. Aldrich and his staff to anyone and everyone. (All ages) Easily the best dentist i know.

Awsome atmosphere, everyone has such a positive attitude. I felt comfortable and well informed about my visit. The entire staff is great! I highly recommend Dental Associates you won't be disappointed.

I posted a very angry, yet honest, review a couple of days ago. I deleted it once I realized that it only caused me to stoop to the level of character displayed by Dr. Aldrich this past week. I feel it would be best to simply explain the situation so that others can decide for themselves if this is how they would like to be treated as a patient of Waterloo Dental Associates. Although I have dental insurance through my husband's employer, I was given the opportunity to accept a grant via my counselor that would completely pay for the treatment I so desperately need. Here's my story... Ten years ago, when I was teaching 3rd grade in Georgia, my insurance finally covered bariatric surgery and I eagerly jumped at the opportunity. Gastric bypass has many positive results that improve overall health, but it also takes a huge toll on the nutrients that your body absorbs. As I lost weight, I also began losing my smile, as my teeth eventually crumbled like chalk. Fast forward to the present...I, like many others, see a counselor regularly. She knew how badly I needed to have major work done on my mouth, as the same thing happened to her own mother after she also had bariatric surgery. Even though I have dental insurance, I am sure you all are aware of how little it actually pays. My counselor came upon a grant that she could write that would basically pay for 100% of the work I need done (around $7,500 for extractions and dentures.) I have been awarded $5,000 already, as that is the maximum amount that can be issued annually. All we would have to do is give Waterloo Dental Associates the 16 digit card number for them to be paid $5,000 immediately. This would cover all extractions and part of the quoted denture price. I have been approved for the grant to pay the remainder of the treatment cost. It will be available in September when the state's "new year" begins. My counselor called WDA last week to ask if I could go ahead and have the extractions done, as I have to wait two months for my mouth to heal before getting the dentures. I am in excruciating pain and can't eat most foods because of it. Keep in mind, I have $5,000 right now that I could pay immediately. My counselor told his secretary that she could forward the email that guarantees the remaining funds, so they could be assured that they would be paid. His secretary said that she would ask Dr. Aldrich how he wanted to proceed with my treatment plan. I was willing to wait until July to have the extractions done so that Dr. Aldrich would have the remaining $2,500 in September...before the dentures were placed.
I honestly thought that Dr. Aldrich was a compassionate human being. Keep in mind, I, at NO TIME, assumed or expected any kind of special treatment from Dr. Aldrich. His reaction to us asking how he wanted to proceed with my treatment plan was unbelievable. I was told that "I wasn't a good match" with his practice and that he was refusing to treat me. I was absolutely shocked...NEVER did I expect that response. I know this is the longest review in the history of reviews, but I would hate for anyone to choose Waterloo Dental Associates without knowing the character of Dr. Aldrich. I spent 17 years teaching in a school with over a 90% poverty rate because I felt like I was making a positive difference in the lives of my students and their families. I was able to sleep well at night knowing that I made that difference. I hope you sleep well at night Dr. Aldrich. I hope that how you treated me was an exception and not your norm. I hate that my children had to learn a lesson this week about how some people, even doctors and dentists, are narcissistic and in this business for the hours and money...not to do good and make a difference. Don't judge a book by its cover. By looking at my dental situation, you wouldn't think that I was a teacher with a master's degree who has spent most of her adult life working with students who just need a compassionate constant in their lives...shame on you Dr. Aldrich. Sorry I wasn't "a good match for you and your practice".

Dr. Aldrich and his staff do an amazing job. They are a full family dental office and are great with children. I have been going there for 2 years and feel so comfortable when I am there. i would highly recommend their office and services. Not being from the Waterloo area, I didn't know where to start when looking for a dentist. I tried a few other places but nothing compares to the service and friendliness here,

Going to the dentist doesnt have to be a scary experience! Dr. Aldrich and the entire staff at Waterloo Dental associates are genuinely friendly. They make sure that your experience is enjoyable by providing a clean and friendly atmosphere. The staff truly care about your well being and ensure that you are provided with all of the details of your procedures. They also offer reward programs and incentives for their current clients, and are always accepting new ones. My family and I have always had a great experience with them and will continue to be clients for years to come.