Review of Aspen Dental
Aspen Dental is a dental care center located in Portland, Maine. They offer a wide range of services, including general dentistry, cosmetic dentistry, pediatric dentistry, denture care, and emergency dental services. The clinic is open from Monday to Friday, with extended hours on Mondays and early hours on Tuesdays to accommodate busy schedules.
The clinic is staffed by a team of highly trained and experienced dental professionals who are dedicated to providing their patients with the best possible care. Patients have praised the clinic for its friendly and professional staff, with many noting that they felt comfortable and at ease during their appointments. The clinic has also been commended for its state-of-the-art facilities and equipment, which allow for a high level of precision and accuracy in dental procedures.
Aspen Dental is particularly well-known for its denture care services, which include everything from denture repair to full denture replacement. Patients have praised the clinic for its ability to create custom dentures that fit comfortably and look natural, as well as for its affordable pricing and flexible payment options.
While the clinic has received some negative reviews from patients who were unhappy with their experience, the majority of patients have had positive experiences and would recommend Aspen Dental to others. Overall, Aspen Dental is a reliable and professional dental care center that offers a wide range of services to meet the needs of its patients.
Amenities
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Has online care
Marilyn Freeman
For my husbands birthday I took him to Aspen Dental in Portland to see what could be done to make him want to smile again. After 2 hours and 10 minutes he had decided on getting dentures, after getting several teeth extracted so step one is over. Next step will be the actual extractions and immediate dentures put in on the same day while his gums heal. Then in 6 months or so he will get his actual dentures with adjustments along the way. Everyone there is so kind and understanding and efficient handling my husbands teeth issues with concern and not shaming him for his lack of dental care. So far he is very happy with his choice of a place to handle his dental issues. Also an affordable payment plan was quickly set up as well Thank you Aspen Dental for giving my husband a reason to smile again!
Gods2ndFavoriteBassPlyr
I'm Very Impressed. I'm in Portland on business for a few months, and had a minor issue that needed to be addressed. I'm always a bit hesitant when dealing with nationwide corporations for this kind of thing, but called the office and spoke with someone who was really on top of her game. After identifying the problem, she let me know that: "We can see you this afternoon, and it shouldn't take very long". The confidence was inspiring... but one always wonders...
So... I showed up on time.. The receptionist knew instantly why I was there. And I was seen within 15 minutes of arrival. The two persons I spent time with, Paige and Jocelyn - Were outstanding in every way. They listened - and understood the issue right away .. and took steps to get it resolved, never missing a beat. Professional, Conscious, Fun, and super Efficient. Thank you, Ladies... you saved me a lot of time and trouble. I would definitely return!
Cassandra Sparrold Shute
Okay, this office is AMAZING. š
Full disclosure: I'm a hopeless nerd and want to learn all the things, especially since I was today years old for my 1st fillings. Prince was awesome with training me for my Invisilign retainers, but Dr. Uviasah and Alyssa were STELLAR.
I got to ask questions (resin and quartz are the main elements in the composite used for fillings), was able to be a goofball and take mortifying pictures (Alyssa, this is ABSOLUTELY going to be a Christmas Card photo!) and even got to rock out to some of my favorite tunes.
I started giggling when I realized that my prior experience in playing in resin was helping me follow the entire process, and Doc was also walking me through it.
It's amazing how far dentistry has come (thank HEAVENS for great anesthetics). Doc made certain I had no pain, and Alyssa was the BOMB at juggling all the things and kept the resins from my stomach. And managing my playlist.
Someone DID make an awesome joke about ordering barbecue flavored items, which I'm 10000% on board with! š Can we do that before my next round? Pretty please???
The BBQ flavoring option not withstanding, the PEOPLE in this office are out of this world. They're kind, compassionate, and pretty hilarious. I... kinda adore these humans.
Also, Doc? As much as I love playing in resin, I ***promise*** to floss more diligently! š
Joshua Wright`
I mean they did good work and helped me out. Told me insurance covered most of it and I payed around 2000$ in cash for the rest. Then I go back a few months later for a fix and they tell me I owe 3200$ for previous services. The lady was real rude about it and just wanted me to feel like shitā¦ eventually she figure out that insurance denied after the factā¦ and now Iām responsible for the 3200$. I wouldnāt have gotten the work done if this was the case but now Iām stuckā¦ claimed they sent me a billā¦ they didnātā¦
Also that billā¦ probs going to collectionsā¦ cus I donāt have that kind of money.. and I was told insurance covered it only to find out months later they didnātā¦
The hygienists and dentists are wonderful, but the business practice needs some workā¦
Michael Ingalls Jr
Very bad experience at this Aspen dental. Very unprofessional team. I told them I had a surgery in 2016 which they had to take a piece of my check for my body repair. The doctor and nurse started laughing. Please do not go to Aspen dental... Very rude.
Daniel James (Dan James)
Sham. Beware. Called and booked for emergency crown work. They happily fit me in next day. But instead of fixing the crown they took 30 plus x-rays and told me I'd have to come back in a week. So I left with a cracked crown that was cutting my mouth after pre paying for my crown work... Went back a week later and got a temp put in... Then went in a month later and was told I still needed to pay... I spoke with the office manager and she acknowledged I had prepaid and I could leave and all would be taken care of... Now another month later and I'm getting phone calls and texts about my past due bill... Absolute scam, and my bite still isn't right... Only go to to Aspen if you have no other alternative...
If the office manager sees this message feel free to either call me to get my bill sorted out or send me to collections. I'll never pay and will happily take you to court if you ding my credit.
Bob Gerath
Botched a filling job, then botched their attempts to repair the job twice.
Unprofessional staff. Dentist was actually watching TV while giving me the operation. Assistant was unprepared for responsibilities.
Remarkably bad service, remarkably bad outcome. I recommend looking elsewhere.
Kent Chabotar
Had a crown fall out that needed attention. Made an appointment that afternoon for that and a comprehensive exam. Professional and friendly staff. Highly recommend.
Marta Griffith
I HAD JUST SAT DOWN IN THE DENTAL CHAIR WHEN THE RECEPTIONIST SUDDENLY APPEARED AND ASKED ME FOR $1600 + BEFORE PRELIMINARY BRIDGE WORK COULD BE STARTED - WHEN I TOLD HER I HAD ALREADY PAYED, SHE SAID SHE HAD NO RECORD OF THE PAYMENT - I ASKED HER TO CHECK AGAIN - A FEW MINUTES LATER SHE STOPPED BACK IN TO INFORM THAT SHE DID FIND RECORD OF THE PAYMENT OF $1700+ AND ASKED ME TO THEN SIGN A RECEIPT - ERRORS DO HAPPEN, BUTā¦
THE TECHNICIAN THAT CONDUCTED THE PRELIMINARY SCANNING WAS NOT AT ALL INFORMATIVE - AT THE END OF THE SESSION SHE SHOWED ME STILLS OF āMY SMILEā - SHE THEN INFORMED THAT A TEMPORARY BRIDGE WOULD BE MADE AND THAT I WAS ALL SET - GOOD BYE - SEVERAL DAYS LATER I STILL HAVE NO IDEA WHEN TO EXPECT WORD THAT THE TEMPORARY BRIDGE WOULD BE READY -
WOW!
BobbieJo Boucher
Expensive and slow, plan on spending a couple hours here no matter what your appointment is for, half of that wait will be in the waiting room. They are very nice and welcoming until you are a long term patient, then they are rude.