Standard Dental - Potomac Village

I'm giving 2 stars because I found the front desk to be really top notch. I called around to a few dentists before booking based on the phone interaction and this place had the best front desk staff that I experienced. The rest was awkward and disappointing. The technician I started with did the standard intake along with x-rays and images. As expected they recommended a deep cleaning as I had some build up under the gums. I agreed to do the service but didn't allocate the additional time needed to get that service done and asked that we at least do the cleaning I came for. At this time the primary care dentist came in and proceeded to ask me how I liked Maryland over California. Not being from California I was confused and let them know I wasn't from there and he got annoyed with me. He then proceeded to check my teeth some more and for some reason remove a couple of my old fillings without letting me know he was going to do that. The dentist then proceeded to tell me how the technician was the best at deep cleanings and said he'd get back so they could begin the process. I let him know that I didn't have time for it and I wanted my cleaning I came for. He didn't acknowledge what I said and proceeded to get the technician. At this time the technician came back and said "Okay let's get you scheduled for your deep cleaning" to which I said okay but I still want my cleaning. He replied "Well, it doesn't make sense to do the cleaning without the deep cleaning and we now have to replace your fillings" I asked what the total would be and he said that they couldn't give me a quote until I filled out the new patient paperwork. So they took X-Rays, removed fillings without telling me and didn't perform the service I came for without me actually being a patient. Then wouldn't let me know much all of this would cost until I filled out the paper work which seemed shady at best. I see my review is unique so maybe I just had a bad visit but it made enough of an impression I wanted to share it. Anyway I found a better fit but I hope whoever goes here gets clearer communication.

Update:
I did speak with the doctor and he gave me a thoughtful explanation. It could have gone better during the visit but I do appreciate the time he took to talk through it. Will move to a 4 but did use another dental office.

Dr. Moaddab DDS was gentle, caring and did an excellent job replacing an old crown for me. I experienced no pain whatsoever! Very impressive! I liked his staff as well, they were friendly, answered all of my questions and handled everything professionally. The dental hygenist was very caring, and gave me many good pointers. But I found the Cavitron machine did not work for me personally.

Great office located in Potomac village, the office is very clean , staff is very profesional. They accommodated my appointment to my busy schedule . The doctor was very friendly, made me feel very comfortable , he took his time to talk to explain my crown procedure . I was very nerves , but the doctor and his assistant made me feel very comfortable. I highly recommend this dental office . They made me feel very welcoming

The front desk staff makes you feel right at home immediately when you walk in the door. Everything was on time and it was an extremely professionally office. The Doctor explained me about everything that I need to get done. The Dental cleaning was excellent with Elaine. I am extremely satisfied with this Dental office.

I've only had experience with Dr. Arta and his assistants and they're fantastic - friendly, gentle, demonstrated expertise. I've gone through quite a few dentists in my lifetime moving from city to city, and glad to say I've found the best so far with Standard Dental! Thank you Dr. Arta and your amazing staff.

The review is for the emergency response care Standard Dental was able to provide. I had a fractured tooth over the weekend and left a message on their hotline. Within hours I received a call back, received a phone consultation, and received an appointment for that Monday. After the office exam they were also able to get me in to see a specialist on the same day to start the treatment of my issue. Fast, friendly, & efficient!

Love the dental practice and all the staff working there! The doctors, their assistants and the front desk - they are truly the BEST! I can't rave enough about them. My whole family go there for dental needs. The doctors are super professional and patient oriented, always give the best advice. They never rush any appointment, yet the waiting time is almost none. Love how they space out their appts, especially in this COVID time. Their hygienists are so awesome that I'm looking forward to my cleaning every time - isn't that a weird but awesome feeling? Truly the best experience!

I have been a patient of Standard Dental for many years. The doctors there are professional, knowledgeable and trustworthy. The staff is pleasant and everyone there makes patients feel comfortable. I have recommended them to several of my friends and co-workers and will continue to recommend them for anyone in need of dental work.

Dr. Arta and Dr. Melika are the very best dentists that I have had the pleasure of receiving care from. The entire staff is friendly, professional, incredibly empathetic, and extremely thorough in their delivery of services and support. The doctors always make sure that I am seem and taken care of even in times of emergencies. The dentists are exceptional in their care, explanation of all procedures, and diligently walk their patients through every step so you are aware of what to expect. I will always be a patient here and am so happy to have found a dental practice that puts their patients first.

Love Standard Dental! Always a bit nervous for the dentist, but this dentist is absolutely amazing. I am so happy I found this practice. Everyone is so nice and professional, and they do a fantastic job.
Highly recommend!