Dental Partners of Boston - Prudential Center

My favorite dentist. I cannot say enough good things about Dr. O'Toole and this practice. Office is very clean, staff is attentive and everyone is nice. Very professional and excellent work. Thank you!

My journey began with a need to have a cracked tooth examined and to understand implants. Let me begin by saying that I was petrified of dentists which made my situation necessary. My introduction to Tiffany, a dental assistant was the start of the elimination of my fear. She has a presence which allowed me to let my walls of fear to come down and to feel positive about my experience. In conclusion, I must say with extreme confidence that my next positive meeting then and ever since was with Dr. O'toole. He has taken me from tears and sweating to smiles and laughter and a willingness to trust each word/procedure that he proposed. Your choice to investigate will be well worth your time.

Pleasant staff
Kumi Kamachi is great at what she does, Ty!

Outstanding. I had an urgent issue and was seen exactly one hour after my phone call requesting an appointment. Incredible!

Great service with a friendly staff! My dentist and hygienist have been very efficient and straightforward with cleanings and procedures. Highly recommend

Convenient, great atmosphere, superb customer service.

My ortho consultation included a scan and really cool visualization.

The reception staff are very very unpleasant. If you are anything other than white, you're not really welcome there, or you'll be treated very unequally. All they care about is your money. I got some work done there that wasn't properly done, so they had me come back so they could fix it and when they were finished, they decided that they were going to charge me again for a second time for the same work that was already paid for, when they were the one that didn't do it the right way in the first place. When I try to speak up, they decided to discharge me without completing my dental work. STAY AWAY FROM THAT PLACE!!!

I have been to many Dental Offices and DPB was by far the best. They are very polite and friendly. They helped me out in a jam and never treated my negatively. I’m thinking about making DPB my main Dental practice. Dr. Guzman was very knowledgeable and fast. I had a great experience. Thank you

I'm 31 and I have never written an online review of anything before. If I order my steak medium and it comes out medium rare, I just eat it and don't go online to tell the world about it. With that said, please read this review before trusting these scumbags with your teeth/face.

I went to dental partners in 2013 because I had a small bump near a tooth that I had gotten a root canal on the year before. They tell me I need two teeth pulled and two implants put in ASAP and fed me some crazy story about how my body was rejecting my own teeth. Seemed aggressive, but ok. They gave me an antibiotic and told me to come back in a week for a FREE pre-op consultation. After taking the antibiotic the bump cleared up within a day. I receive a quote on the surgery for close to $10K. I talk to a couple of people at my office, which was in the same building, and they both suggested I go elsewhere because Dental Partners has a history of trying to upsell people on unnecessary work. "Rent isn't cheap in the Pru" is what one coworker said.

The "Free consultation" was scheduled for a Friday. I called them the day before, on Thursday, and requested we cancel. The girl on the phone cancelled it and made no mention of a fee or there be any issue with cancelling.

I then get a bill in the mail for $260 noted as a cancellation fee. I called to get it cleared up and to my shock, they dug their heels in and said I didn't cancel 48 hours in advance, only 24 hours, so I got penalized. I asked why the girl didn't tell me about the fee on the phone when I cancelled and they said it's mentioned on their website or something. I also asked why there was a charge at all if it was a "free consultation", to which they replied it's only free if I go through with the surgery. REMINDER, this is a medical practice, not a used Volvo dealership. I asked if I could speak to the dentist who diagnosed me, and he never took the call or called me back as promised. I find out after moving to Florida that they had sent my bill to collections and put a derogatory mark on my credit. Basically daring me to take them to court over 200 bucks.

I'll end by mentioning it's been three years and I never needed surgery. I've been to two other dentists since and they both said that there is zero reason why I would ever need to have those two teeth pulled.

Dr. Shiro Kamachi is excellent, very thorough and trustworthy.