First Dental

Somerville First Dental (622 Somerville Ave. Somerville, MA) is NOT honest about their bills and charges to their customers. Please be extremely careful about the payments and their bills. Do not trust their bills. All the charge amounts would be different from what your dental insurance company has approved. They will rip you off and overcharge you as much as they can. And when you found out they overcharged you, they would NOT work with you to refund (because they did it on purpose, not by mistake). It is NOT an honest business!!

Below let me tell you my experience with them. I visited Somerville First Dental and had two services ((D2392-Tooth Filling Resin 2 surface posterior, and D4341-periodontal scaling and root planing). By the end of the services, the front desk person told me that I need to pay around $250 after my insurance coverage (Delta Dental). One month later, I received Explanation of Benefits (EOB) mailed to me from Delta Dental, which indicates my portion (patient pay) for these two services done should be around $160. This inconsistency means that Somerville First Dental over-charged me $ 90 (=$250-$160). When I contacted Somerville First Dental by email about this, they are not willing to fix this. They only replied my first email inquiry to confirm that I had paid $250, but then when I further explained the inconsistency to them, they stopped replying my multiple follow up emails. I kept calling them multiple times, and finally got to talk to the front desk person who is responsible for billing and payments, but she refused to refund me the $90, and told me that this extra $90 was for I re-did the tooth filling with them. This really surprised me and I believe the front desk person cheated, because of the following two reasons: 1) This second tooth refilling service was NOT reported in the EOB provided by Delta Dental at all. I do NOT think they ever reported a second tooth filing service to Delta; 2) According to the EOB, I need to pay $40 for that tooth filling. Even there were a second tooth filling service done, it would be the same amount $40.05 instead of $90; and 3) I did remember that the tooth filling failed for the first time (after the filling, the tooth could not touch the opposing tooth at all), and the doctor promised me to re-do it the next day to correct it for free. I also remember on the day I made the payment, the front desk person printed out a service list that I received, and D2392 was listed twice. I clearly remember that I brought this up to that front desk person, and I had an argument with her at that time already. After I insisted that she should confirm with the doctor who did the tooth filling for me, she confirmed with the doctor and said «OK, then we do not charge you». But actually, she cheated, and she did actually charge my second tooth filling without letting me be aware, and the extra charge was somehow $90 which is even more than what one is supposed to be charged for re-doing one tooth filling ($40). After I questioned her with the above three reasonings, she refused to talk any further but said I should talk to my insurance company Delta (Well, I had talked to Delta twice already, Delta agreed that Somerville First Dental overcharged me, Delta told me that I should have paid what EOB lists as «patient pay amount».

I would never recommend Somerville First Dental to anyone.

Very pleasant atmosphere. Dr. Johannes does amazing work, and he is very very nice and down to earth. All the Girls at the reception desk are very helpful, so nice
and super funny.

I love Dr. Radmanesh! :) I was so nervous to go there, but they were upfront about the costs, and he was super attentive and helpful! I can tell he really cares about his patients -- he also did a great job with my high maintenance teeth haha. Too bad he's leaving soon. The staff and front desk are so great too. If it's your first time, don't be fooled by the location/mall its located in! This place is great!

Dr Hovhannes is AMAZING! He is kind, patient and a perfectionist. When I got fitted for my crowns. I did them over many times. His response was “As many times as it takes.” If it wasn’t done correctly we did it over. I really appreciate this. My smile is everything. When I’m happy, it’s what people see. I appreciate him taking care and treating my teeth like he would do his own. I’ve seen a lot of different dentist but, none like this. He’s caring, patient and really tries to know his patients. A simple “how was your day” or remembering minor details sets him aside from the rest. I would recommend him to everyone! Thanks again Dr H for all that do. After all that work, you deserve your Xmas card.

Oh yea and when you get the appointment reminder, it’s Rita calling! I can’t forget about her. She’s the first voice of Somerville Dentals. Thanks to you too Rita.

Dr.Hovhannes was great, very easy to talk to and set up a good plan to get my teeth feeling n looking good. I have been through a few dentists that did not seem to care about fixing anything, but Dr. Hovhannes took his time talking to me and explaining what will be getting done to keep my teeth as healthy as possible. I highly recommend coming here to get any dentistry done!

I had a great experience here.from the scheduling to the time I was seating on the chair.i was reached out by email to schedule my first appointment,and Rita promptly responded to my request and questions. I leave in Somerville over 50 years never have been to a better dentist my entire family and friends come here. Dr.Hovhannes is outstanding and professional caring and listening to your question very paintly. Idalma amazing dental assistant.

The receptionist was very professional and polite. She had everything I needed to know for my appointment and my next appointment. Would highly recommend that dentist office all staff very professional.

The Best Dentist around feeling like it’s my family! Very comfortable. Never scared.

A few bumps in the road, but we were able to get the hard work done. I'm liking my new crowns. Shorter wait time: 10-15 minutes depending on how booked up they are

I had not been to a dentist in a few years, having had a negative experience Somerville First Dental was recommended by my son. He was at one time, afraid of dentists. So if he liked them, I had to check them out. They are friendly, kind, very accommodating and helpful. From the moment one walks in the door, you are greeted with smiles. I felt comfortable right away. Most of all they know what they're doing. I highly recommend Somerville First Dental.I am so happy a found them. Dr. Stegall is phenomenal. As are the entire staff!!!