Aspen Dental

Friendly, fast and knowledgeable, the staff at Aspen Dental have continually impressed me time and again. They are honest and upfront about their recommendations without me feeling pressured into getting unnecessary work or products. The wait time has never been more than 5 minutes, and afterward I feel like all my questions are answered. Definitely remaining a regular customer.

Wow! Incredible level of care from the start. My partner needed a tooth pulled and I started calling around to see who accepts his (very) basic dental insurance. After calling around the Boston/Cambridge/Somerville area and not hearing back or hearing that clinics did not accept his EPO, I was feeling discouraged. When I called Aspen Dental, the receptionist was warm and polite, confirmed that they accepted his insurance, and encouraged us to come in just a few hours, later that morning.

My partner was in a lot of pain! And dental health can be scary for some folks due to fear of big bills or pain, and stigma around poor dental health. As soon as we walked in, the receptionists were welcoming and really positive about us being there. During his clinical visit, he says that every person he interacted with was understanding and kind, and never made him feel bad for not having come sooner. He felt good.

Then it was time to talk finances with Judith Flores. She went over everything with us so patiently and thoroughly, and laid-out our options. Yes, we could have just taken care of the one tooth and be done with it. But it became clear quickly that this place wanted to see him get his mouth healthy and were going to make it financially feasible for him. We ended up leaving with a total plan of care and financing options that made it very doable for us. Judith rocks!

He has already had a follow-up appointment and is feeling very positive about working with Aspen Health to get his mouth healthy. I am so grateful to this clinic - thank you!

Worst dental experience of my life. They are truly the Mcdonalds of dentistry. Staff misinformed me about procedure then tried to bleed me dry for more money. After almost of going back and forth with them, they finally resolved my issue. Staff is undertrained regarding procedures and just want money. Worst customer service experience of my life

Aspen is the McDonald’s of dentistry, especially the Woburn MA office. Terrible hospitality, even more so after I advised how nerve racking it is for me personally. Dr. R Panakanti was possibly the worst dentist I could have seen in the office. He would continuously demand that I stop moving, crying, or breathe through my mouth. As I mentioned before, I advised them prior to sitting in the chair that I have a very difficult time with the dentist. Still as I sat there, he continued to yell at me. Yes yell. Not to mention my “one day procedure” took 3 days to complete over the course of a month. So what I initially was told should take several hours, ended up with me coming in two additional times which meant two additional days of torture. I’m not going into detail about the procedure and process but the pain and experience was torture for me. Additionally the medford office is also to blame because the two dentist at that location (unfortunately I do not recall their names) were also yelling and creating an unpleasant experience. I was asked to relax and calm down even after they acknowledged my fear. It angered me more that they began to speak amongst themselves in a foreign language while working on me. I am not fluent in the language they were speaking but enough to know they were saying some unpleasant things about me. In conclusion I called the corporate office to inform them that I would cover the cost of materials but refuse to pay for the procedure performed by said dentists.

I went to Aspen Dental in Woburn after almost 10 years of no dental work. The first visit required the pre-work check-ups, where they checked my gums, did X-rays, and checked for cavities. They scheduled follow-up appointments and set me up on a regimen to clear up gingivitis issues. The products that they offered worked really well (I have no gum swelling at all now!), did irrigation and a cleaning, and they dealt with 5 small cavities over the course of two visits. They were always professional, quick about the services, and made me feel comfortable instead of guilty for skipping 10 years of cleanings. I would recommend them to anyone based on my experience.

They are so friendly and make the whole experience comfortable.

Everyone is so friendly here at Aspen Dental. I know most people dread going to their dentist, but i always look forward to each visit. ☺️

Everything sounded to good to be true really thought I was going to get something done that day was left alone for about 15 min everyone disappeared come to find out my insurance was only $1,500 for the year and only covered cleaning. A few other minor stuff I wish I was provided some antibiotic or some recommendations on what to take for my pain on my tooth I wish they really got back to me on that . So if I don’t have the funds to do any work I recommend u don’t go to any dental facility, the break down for me was $ 12,000 that’s a lot of money to get your tooth fix other then that front desk is very nice and people there also I be searching for the right place from now that willing to take low payment at least to help someone like me that need a smile

I went in there with no clue about moving forward on fixing my teeth and from the second I walked in I was treated amazing no questions were to small and they literally stayed with me every step of the way I cannot stress enough how amazing everyone that worked there treated me. The doctor was honest and straight forward the front desk was smiling and super helpful the girl giving me xrays and setting me up was so nice and informative the gum doctor who does the deep cleaning was amazing and also straight forward for once in my life I’m excited about going to the dentist!!!

My experience was amazing! Lol! Would would have thought saying a dental office visit is amazing? But I have to say, the Woburn office made it just that. Kind knowledgeable staff, worked with me on the cost, and the efficiency of this office really made it a wow experience. I recommend Aspen dental to all my friends and family.