Aspen Dental

I went to this place because is close to my house , but I won't go there
ever again. The staff is nice.The dentist is not an honest man, he told me that I needed a certain procedure. I had my doubt so I went back to my old dentist and she told me that I don't need a crown, that my tooth only needed a refill. They only care about money and not the patient.

They pressure you into getting dentures, and saying that you can still eat all the foods that you currently do now, and there is money back guarantee so what is there to lose?

When you first get your teeth extracted they give you something called healing dentures, something that should allow you to eat while your gums heal.
During the sales pitch they show you 3 levels of permanent dentures: Good, Better and Best; each of them having a different price.

Now comes in the unethical move, let’s say you get the Best like I did. You pay for all the work and dentures upfront before any work has been done. They give you a detailed printout of the receipt. It shows lots of line items so it’s hard to notice that they put the price of the permanent dentures onto the healing dentures and make the perm dentures on the receipt as being free.
Now, when you start using them that is when you notice that you cannot eat all the foods.
Now, when you return them for the money back, they require both dentures to get your money back, and now you have no teeth to eat.

He also stole my gold crown and I wrote his company a letter saying that; then magically he replaced the crown for free.

I am currently getting new dentures from a different place and they are using a different technique, Which makes me wonder if the dentist at AspenDental even has medical license. If he does, then are they practicing proper healthcare procedures or are they taking too many shortcuts to make a quick buck.

I would not recommend Apsen Dental. I had an 8am appointment arrived at 7:55 to a dark waiting room. A very nice woman, jherlynn, turned on the light and welcomed me. It went downhill from there. The receptionist arrived at 8:05am in a really bad mood. Without asking who I was, she raised her voice and told me it would cost me over $600 today. Funny my first time there. She then handed me a clip board ans said fill this out, still not in a good mood. Now it's 8:30, the hygenist asked me to come in back. She explained their process and said as soon as the dentist gets there, he was in traffic, we would get started. The dentist did arrive, looked in my mouth and said I need 3 crowns and other work. This is before an xray was taken. Now it is 9am and I'm sitting in a chair watching the staff clean up. At 9:30 finally the office manager comes in and says "our computer is down so we can't quote you." I asked does that mean you are not going to help the broken tooth I can in for? I told her this was the worse experience I had from a dentist. Just to let you know if you need a root canel, you get to referrals. Their staff only does basic dental procedures. THIS IS A RIP OFF!!

Aspen Dental does not discriminate! They scam people of all age, race, sex, and sexual orientation. Aspen Dental would probably rip off their own mother if they had chance.

They say customer service is their #1 priority.
But in all reality scamming the customer is truly the number one priority that they don't tell you.

This business LIES. Beware, they will scam you !

I like this location because they're really good at taking advantage of people. They work really hard and they are really busy all day committing fraud.

BEWARE OF ASPEN DENTAL:

I went in there for an emergency. My filling had come loose and was in so much pain my blood pressure was high. And even after checking my BP they didn't do anything to treat my pain at all. Instead they told me how much work I needed to get done aside from what was currently going on with my hurting tooth, $4,000 in dental work which I would need to pay on the date of service!!! I don't have dental insurance, if you think I could afford that much to pay out of my pocket then I could probably afford to get dental insurance on my own IDIOTS!

I went to a different dentist who treated my problem on the same day and was told I didn't need the dental work they said I needed. He also said he has dozens of patients who went to Aspen Dental and was quoted thousands of dollars for dental work they didn't need.

These people are all about commission. Whether you have insurance or not I absolutely DON"T RECOMMEND ASPEN DENTAL!

I am very happy with Aspen Dental in Woburn every one was very nice and friendly. I am a very anxious person when it comes to dentists but they staff put me at ease and it was not as bad as I expected

I scheduled my first appointment with this clinic on last Saturday for Monday afternoon.
I got confirmation message today morning.
Then I got call saying they can't keep my appointment, they have to reschedule it.
I asked why suddenly, i took day off today to keep appointment.
Then lady said, they have some renovation going on.
I asked, i schedule appointment just day before, didn't you know about renovation.
She didn't reply.
I asked do you have any available appointment for today.
She replied, she has 3 pm appointment available. She can book that one for me,
BUT SHE WAS NOT SURE IF THEY ARE OPEN TILL 3 PM. I asked, how can you book again for 3 pm, if you guys aren't open? She didn't answer properly.
I don't know she was high or what, but completely unprofessional and don't even know what she was talking.
🤡made herself fool.
Clinic And doctor like this can't be my dentist.

it was good, dr p was willing to tailor treatments around my preferences when possible.
even though you are a corporation and a chain things were on a personal and friendly bases.
you could back off a little on the follow up.
i got a "how were we " on my cellphone and also now at my email.
today i got a " now make an appointment to continue". i was there friday and this is tues. too pushy.

Staff and Doctors are incredibly nice,
very professional and extremely helpful
I greatly appreciate them being so,thorough in explaining the procedures and what to expect
and also go to great lengths to make sure your
Safe in these odd times
Thank you all for making my first time in your
Dental office Great! G

I'm always happy with the clear information I get. The full screening they do upfront (for free) is great and it helps me to make solid long range plans.