Review of Round Lake Dental
Round Lake Dental: a dental clinic located in Andover, Minnesota, that offers a range of dental services, including teeth whitening, fillings, root canals, and crowns. The clinic is open Monday through Thursday, with extended hours on Tuesdays until 8 pm.
The clinic has received mixed reviews from customers. Some have praised the staff for their friendliness and professionalism, while others have criticized the clinic for its inconsistent service and rude staff. One customer complained about a dentist who was impatient and made rude remarks, while another customer had issues with the clinic's billing and insurance practices.
Despite these negative reviews, many customers have had positive experiences with Round Lake Dental. Several customers have praised the clinic for its accommodating staff and convenient hours, which make it easy to schedule appointments around work and school schedules. Others have praised the clinic for its skilled and knowledgeable dentists, who have helped them with a range of dental issues, from cavities to root canals.
Overall, Round Lake Dental is a dental clinic that offers a range of services and has received mixed reviews from customers. While some customers have had negative experiences with the clinic, others have had positive experiences and praised the clinic for its accommodating staff and skilled dentists.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible seating
Tim Carroll
For 9 years I have enjoyed excellent care, knowledgeable and friendly staff and a level of comfort that makes every visit easy. Dr Zhan is efficient, direct, extremely qualified and professional with an easy going good sense of humor. A+++ all around!
carl lilienkamp
i just started at this location and cant be happier for the referral to round lake dental the staff are very nice the dentist is fabulous just a great experience they have gone above and beyond my expectations with great service i dont know how they do it but it is the most pain free dentist i have ever been to !!!! the staff really care and it shows i never thought i would leave this kind of review ever for a dentist but i feel they deserve the recognition :)
William Chouinard
With Dr. Swenson passing the reigns to the next group I was hesitant since he’s done such great work. Rest assured the new group is just as good! Pleasant, friendly, and courteous. No reason to look anywhere else for dental services!
JtoAtoKtoE
I have been going to Round Lake Dental for such a long time and I have never had any issues or felt like I was being scammed. The work is top notch, the equipment is top notch and that is all benefited by the excellent staff. Thanks!
Susan Mago
Hated to see Dr. Swenson go, but we decided to give the new team a try and they are awesome! Dr. Zhan did a great job with 2 crown preps and the hygienists and assistants are super friendly, so we are staying!
Meredith Allen
Extremely pleased with the process, staff and facility! I highly recommend. My family and I have recently moved to the Andover area and Round Lake Dental was very welcoming and helpful.
Addam Albright
Fixed a filling that needed replacing. Great staff and hss evening hours so I don't have to use pto. Good attitudes and great dentist!
Annette Grabow
Everyone is always so friendly here! My hygienist was very thorough and gentle at the same time. It is always a good experience.
Ashley Kurth
So happy to have found such a caring and compassionate dentistry. From the front desk all the way through my visit I felt very mich cared for. Highest Recommendation!
Heidi Frasz
I do not like the new dentist and some of the new staff. I went in for some fillings and told them right away that a molar broke in 2 places. They took exrays, and started to explain what they would need to do. I had to tell him again that the back of the tooth was also broken. Oh, then his plans changed. He would have to Do an emergancy bridge. With my insurance closed they gave me an estimated that I said ok to, and paid them half. He did the work and put on the temporary crowns. They set me up with an appointment for 2 weeks to put on the crown. I showed up, on time, and they said my appointment its until September. No, that's my next cleaning. And I had just taken the reminder card out of my purse. I called home to check, and yes this was my appointment.. They asked me to come back another day. No, I took off work today and can't make it. They took me in. The hygienist worked on me. She had trouble getting the crowns off. She tried the new bridge and said the dentist would be in to put it on, they are still checking with insurance. When he finally came in with a paper about insurance, He said thay wouldn't cover it. I would have to pay this amount today(3 times more the the estimate). I told him I did not have that much today, and asked what happened to my estimate. I told him to put the temps back on and wait for an appeal from the insurance. He had the hygienist put them back on. Or should I say try. She never cleaned them out the old cement,or dryed off my teeth. She must have dropped them in my mouth 5 times. Had to take them back out and try again. Still not right, the dentist finally asked if she needed help, and finally got them back in. I told him it would have been much easyer if they just put them in and took my other half of the payment in till they figured it out. Well the reason I was denied 3 times from insurance is because they aren't doing the paper work right. I call insurance and got that info.
When this is all done and over with I will miss Kim.