Serenity Dental

I’ve been going to Serenity Dental for a few years now. I am a bit of a baby when it comes to dental work (I don’t like it!) but I have to say that the hygienists and Dentist at Serenity do a great job. They take the time to explain what they are doing and why, and they do what they can to keep any pain & discomfort to a minimum.

They also offer a warm wax hand treatment thingie – but being a big burly man I haven’t tried that yet (I suppose it’s nice :-) They also offer TV shows or movies to watch as a nice distraction while they are working on your teeth.

Appoints are quick and easy to set up and I’ve yet to experience a delay when arriving.

My only complaint is that occasionally there is a delay after the cleaning waiting for the Dentist to come in for the checkup, but with a show/movie playing at least you have something to do while waiting.

I still am not a huge fan of dental work, but at least with a great place like Serenity I no longer dread going in for cleanings or filings!

I gave Serenity Dental 3 stars because I had a variety of encounters with them. I've been to Serenity twice for cleanings and I enjoyed their hygienists as they are very friendly, gentle on my teeth, and knowledgeable. However, I'm not entirely sure the cleanings are as thorough as I'd like them to be. My teeth just don't feel like they've been thoroughly cleaned and were not brushed by them the last time I went in (with that spinning brush thing...I'm not entirely sure if that's a brush, but it feels like it and I usually get it done when I've been to other clinics for cleanings). In my most recent appointment, I was told I needed a root canal. Dr. Ellie spoke in "dentist" lingo so it was hard to understand, but I was also overwhelmed and scared to death (as this would be the most invasive thing ever done to me), which didn't allow me to clarify or ask questions in the moment. I'm sure I wasn't as good a listener after I heard the words "root canal" either. Regardless, I was shocked and it would've been nice if Ellie took the time to ask if this was my first one. If so, then to slow down and explain more thoroughly (and in English, please! :)). Dr. Ellie didn't know why my tooth was infected/dead, but just that it must've experienced trauma of some sort. She recommended a root canal and stated she could do it there at Serenity and it would be just one procedure and I'd be done (not to include the crown). I scheduled an appointment, but got freaked out and looked into it more and found an endodontist (a specialist in root canals) and felt much more comfortable with a specialist so I ended up getting my root canal done else where and choose a 2 step process instead of the 1 step which Ellie would've done. The reason for choosing a 2 step process is because I wanted a thorough job done on my tooth and if my tooth was still infected or needed more antibiotics after cleaning it out the first time, then there would be an opportunity to clean it out a second time before closing it up entirely. When I saw the specialist, she was able to tell me exactly what went wrong with my tooth and performed more tests/xrays - that made me feel much more comfortable and confident with the fact that I needed a root canal done. The Endodontist also prescribed me antibiotics before the procedure even started and afterwards as well. I can't say that the same level of thoroughness was demonstrated at Serenity. My experience wasn't bad, but it wasn't great either. After my root canal was taken care of, I did go back for my crown. It was about a 2 hour process, which I wished someone would've told me, but I thankfully didn't have anything planned afterwards immediately. The dental assistant I had was friendly and Ellie placed my crown on for me. Both were fantastic. The crown feels smooth, matches my current teeth color, and seems placed on properly (only a few days old at this point). I received an email moments after my appointment about aftercare instructions, but I also would've liked to see the dentist actually communicate that to me as well (and have the email to reiterate only). Lastly, I really enjoy that Serenity is able to give you quotes on their services and literally tell you what insurance will cover and what you will owe. They do not hide their costs! This is rare to find in a dental clinic. I do also enjoy the hand warmers and t.v. shows I got to watch in between the crown making process.

Needing a new dentist? Check this place out! Incredibly happy with the service I've received here. The atmosphere is comfortable and clean. Treat yourself to a movie and hand warmers while your teeth get a good cleaning. Super kind staff. The dentists are honest and extremely knowledgeable.

Fantastic experience- I went in (last-minute, same day appointment) for a chipped tooth repair. They offered a more cost-effective alternative that wasn't even aware of. The results were AMAZING. She was so fast and skilled- she even made other adjustments to surrounding teeth to make it look better. Awesome experience- I feel like I got much more than I paid for!

I've been going to Serenity Dental for several years. I am very happy with the service and quality of work. Everyone is very friendly. Appointment times are kept, which is very important to me.

Staff are extremely kind and helpful. The cleaning was gentle and the hygienists were caring and listened to any concerns. They also had nice added touches to make it a less stressful experience, such as movies to watch while in the dental chair and a spa hand treatment. Highly recommend coming here!

Dr. Ellie and her team provide outstanding dental services every time we're in - and our family has a wide variety of needs and differing levels of comfort with the dentist. Most importantly the team listens and take the time to make sure you understand what you need/why you need it. Our family won't go anywhere else...

An excellent and professional dental provider! Their services were above and beyond my expectations. I moved from Wis. and a friend who also uses Serentiy Dental referred me to them and I am just so impressed! The team is super friendly, well informed, and amazing. They were so amazing with my husband and I that I actually transferred my son to this provider, and my son was getting his dental work done preciously with a children's dental place in Edina! I really loved the service AND the technology!! The xrays for my son was done so quick and it's not as scary as some other places where you have to lay on a chair in a dark room (intimidating for the kids!). I just wish there was another location west of the metro because I moved. Seriously thinking about making the drive to Woodbury anyway because they are that awesome.

Thanks to the Serenity Dental team!

The clinic is very neat and tidy, I feel safe and I know I will be taken well cared for when I enter. The staff is always concerned about my comfort, they allow patients to watch movies, they pamper patients with hand warmers. And during my procedure the staff was always making sure that I felt NO pain.

I was sadly disappointed with my experience here. I came here with my daughter last August. The providers were unable to see her and referred her to another office for our concern. I never got a bill or heard from Serenity again after that. Today I opened my mail and had a notification from a debt collection agency. I always would’ve been willing to pay any fees, but never so much as got a bill or even a phone call about any outstanding fees.