Serenity Dental

When I got an email from Serenity Dental (Magnolia location) asking if I'd like to provide a google review of my experience, I stopped what I was doing and didn't hesitate to oblige...first time ever, by the way.

Here's what happened. Over a period of just 2 days, I developed a case of the worst, most painful tooth sensitivity ever experienced in the known history of mankind. Just accidentally clacking my teeth together a little bit would completely immobilize me for a couple of minutes, and would hurt for the next hour. Fortunately, I was able to stay home from work because Easter weekend was approaching and I had Good Friday off. Even more fortunate was that the staff worked me in for Saturday as a first-time patient emergency appointment.

When you read the bio page, it's for real. Dr. Cheng was wearing scrubs, had the whole surgical mask hanging around the neck thing...the messed up hair from a surgical cap, etc.; and was walking into and out of the reception and admin area up in the front, chatting me up like I was an old friend from college. It was majorly comforting, and I could tell he is the genuine article.

Then, when I went back into one of the 'chairs of doom' (I'm scared of the dentist, obviously), Dr. Escobar examined my films and started taking a look at my crown. He said it looked like the bite had gotten a little off, and that the teeth were probably hitting together too hard, and that this had aggravated the nerve. He said he was going to grind it down a little, and then see if the pain subsided. If that failed, he said he'd have to schedule me for a root canal. It hurt so badly that I thought, "root canal at best...extraction most likely". With that said, here's what you need to know.

I responded that I didn't think it would get better because of the severity of the pain. Again, he reiterated that a root canal is a one-way street. Then I asked him "What would you do if you were me...at my age?" He thought about it for a second and said, "I wouldn't get the root canal. I'd wait to see if in 2-to-3 days this isn't a lot better." Obviously, that demonstration of personal integrity was IMPRESSIVE.

Then, on top of all that, Dr.'s Escobar's prescient insight and prognosis turned out to be 100% correct. Even though my tooth has the tiniest bit of sensitivity now (probably from damaging the nerve), the pain was 99.9% gone within 5 days, and was about 80% better in 3 days.

People of excellence tend to cling together, and I cannot recommend these outstanding people highly enough. I hope they are continuously blessed, and always work to keep the most excellent spirit that exists over their office.

Despite not having gone to the dentist in too long a time, the staff were very gentle and sweet with me. Watched a movie, had a lovely massage from the chair and my hands were warm with special hand warmers. Highly recommend!

We love Serenity Dental! The staff is amazing and we highly recommend them! Even though I literally have a phobia and fear of going to the dentist, this is the only place I recommend!

Best dental practice I have ever experienced in my 60+ years. Excellent hygienist experience! My experience with several of the dentists has always been top notch.

Hands down the best experience I have ever had at the dentist. Walked in for a consultation and walked out a patient for life. If you have high anxiety, they will make you feel relaxed and comfortable. Can't thank you enough for everything!

They dentist lied to me about composite veneer prices.. regular and average places it should be 200-500 a tooth and they told me it would be 700 a tooth during my consultation and then called back to make appointment and put it to almost 900 a tooth so for 5 teeth it went from 3000 to almost 5000 for not even half my teeth... really wanted to be comfortable with my smile and its not fair for a dentist to tell you one thing and then keep rising the price.. If you want any cosmetic work done here I would say its a waist of time unless your rich! Good luck

My wife and I have been there twice - the lady which is trying to tale image took her for ever I am not sure how many times I was exposed for radiation, unless you tell them prior 24 hours. you may end up advised not to visit their clinic. may be due to they are small clinic or i am not sure the real intention. . even if you inform them prior 11 hours. they were not able to accept our excuse. Anyway i would like to appreciate the front desk ladies

Had a great first experience. Was seen right at my appointment time, everything was explained very well and the process itself was as quick and painless as a dentist visit can be. Will definitely be going back!

Great service. Love the hand warmers and the fact that they put vaseline on my lips ahead of treatment. Nice attention to detail. Love the staff!

Contacted this office to schedule an appointment. Was told that they no longer accept Cigna insurance. I suggested that they update their website so they aren't wasting potential patient;s time or theirs.