LoPour & Associates DDS Smiles by Design Family & Cosmetic Dentistry

YES! Dr. LoPour. This whole team is so warm and caring. They really specialize in making scared patients (me) feel safe, heard, and comfortable. I avoided the dentist for a decade until I just couldn't put it off anymore. When I called the first time to schedule the appointment I told the team that I have anxiety about the dentist and it's hard for me to get numb. They flagged this in my chart and when I arrived the team took extra time and care explaining what was happening, talking through options, making me comfortable. I've now been seeing Dr LoPour for a few years and I plan on staying. Also — the whole team is charming and genuinely kind.

When I walk into the Smiles by Design office, I feel like I’m visiting family. Everyone is so welcoming. Dr. LoPour is an outstanding dentist and he runs a tight ship. No waiting way past your appointment time, no inexperienced hygienist working in your mouth. Everything about my visit has always been positive. Thank you team for an outstanding experience!

I recently began looking for a new dentist after 25 years with my current one. Now that I have been to Smiles by Design for two cleanings and a crown replacement, I have to think I've been missing out on one great dentist all these years!
I can sum it up in three categories: technology, people, systems.
At this office, you'll see an abundance of impressive high-tech equipment and procedures to use them. This says to me that Dr. LoPour stays o top of emerging technologies and dental methods. Secondly the people using them are warm, engaging, and knowledgeable. You won't experience the "cranky receptionist syndrome" that you see so many places around town. And lastly the systems. As a Certified Quality Engineer, I know what to look for in understanding how the invisible back office processes work well to provide service at the delivery point. I see lots of clues that Dr. LoPour and his staff have worked hard to design interdependent systems that work predictably. This is a top-notch dental practice and I recommend it.

How many people can say they love going to the dentist? This girl can! I had my teeth cleaned yesterday, and I felt so safe and at home. Not only did Shelley do a spectacular job with my cleaning, she also provided invaluable insights about how some of my habits affect my oral health. She's so real and genuine. I also loved spending time with Brandy - her humor and kindness makes my heart happy every time. I highly recommend Dr. LoPour and his entire team!

It has taken me some time to try to figure out how to say this. To say I have dental anxiety is a gigantic understatement. More like dental terror. Dr LoPour has managed to work with me despite this and has helped me in recovering. He is empathetic and beyond patient. I have put him through some difficult times. He stays engaged, he does excellent work, he conveys compassion and concern. Yes, he is my dentist and has done my dental work; and he has done so much more than that. He has assembled a staff that is kind and professional and shares his qualities of empathy and care and kindness. I know, too many words. There aren’t enough words to say how much I value him and his staff. Thank you.

I was a very happy patient of Dr LoPour’s for years before moving away from Albuquerque two years ago. Recently, my new dentist prescribed some questionable treatments that had me concerned and wanting a second opinion. I had a trip back to Albuquerque coming up and Dr LoPour graciously made time for my last minute request to see me. He gave me a full exam, took the time to walk me through everything he was seeing, and ultimately recommended against the treatment that my new dentist had prescribed. I’m so appreciative of both the time and recommendations that Dr LoPour gave me. He saved me from unnecessary and costly work!

When you want the best, kindness, most wonderful dentist and staff…

I have been a patient of Dr. LoPour for preventive care, and most recently a major cosmetic improvement via veneers. The attention to detail and caring nature of Dr. LoPour and the entire office are amazing, and have helped me achieve better dental health and an incredible smile!

I received fantastic care from Dr. LoPour and his team this week. Not only did they do a great job cleaning my teeth, but they also found time to fix a last minute problem. Their Covid protocols are first rate. I am fortunate to have found a professional and caring dental practice.

Everyone here are literally the sweetest people. From front desk to medical staff they ALWAYS have a smile on their face and such a great attitude. I always look forward to coming. Isn’t that crazy to say? Thank you!