Review of NE Heights Modern Dentistry
NE Heights Modern Dentistry:
NE Heights Modern Dentistry is a dental practice located in Albuquerque, New Mexico. The practice offers a wide range of dental services, including cosmetic dentistry, teeth whitening, oral surgery, and dental hygiene. The practice is open six days a week, with hours ranging from early morning to early evening, making it convenient for patients to schedule appointments around their busy schedules.
The practice has received mixed reviews from patients. Some patients have praised the friendly and professional staff, with one patient commenting that "every single person on staff at this location was extremely nice, welcoming, and thorough." Another patient praised the dental hygienist, Armando, for his "calming nature" and "thorough explanation" during teeth cleaning. However, other patients have criticized the practice for its billing practices, with one patient claiming that they were overcharged and had difficulty getting an explanation of the bill.
The practice is located in a modern and clean facility, with state-of-the-art technology and equipment. The staff is knowledgeable and experienced, and they strive to make each patient's visit as comfortable as possible. Patients can expect to receive high-quality dental care at NE Heights Modern Dentistry.
Amenities
- Wheelchair accessible restroom
- Has online care
Katherine Deasy
New to the area. Cracked a tooth on a weekend, was able to book online &, got an urgent appointment quickly. Every single person who worked there was super friendly, very professional & hardworking. Very clean & modern. I will definitely return for regular checkups.
ray r
Just got my teeth cleaned at NE Heights dentistry. Armando is the best hygienist I've come across...he thoroughly explains what he's doing and why and makes the whole experience as less unpleasant as possible. Highly recommend. Ray R.
Nancy Terr
I cannot speak to the quality of the dental work, but the business office is, in my opinion, unscrupulous. I could not get an explanation of the bill, nor a receipt, and they did NOT email one to the patient as promised. We were "upsold' in my opinion. I tried to resolve through the credit card company, but they didn't cooperate,
but in fact, wore me out, so live and learn.
Jason Trujillo
Dr. Hong, Armando and the staff were friendly and supportive. Great experience at the dentist—not a sentence I say often.
Catherine Glines
I need to start this review by stating how terrified I have always been about going to the dentist. I let my teeth get pretty bad before my husband dragged me in here. From the second I walked in the door the receptionists were happy and positive. There is this nice big round art work that calmed me. Everything felt ok but still scary until I met my dental hygienist, Armando Aranda. Wow! Armando has such a calming nature. I felt ok and eventually I felt like I was able to trust the care I was receiving. I have a follow up appointment and for the first time in my life I am actually planning on going. Thank you Armando for being patient with me and for not being scary.
333darlene333 SBC
I love the NE Heights Modern Dentistry Staff Janis, Office Manager and Dr. Hong, Dentist and Armando, Dental Hygenist and Bianca and Dominique and Kimberly and all the Staff! This team is amazing and they provide and provided excellent customer service to help me for my teeth. The pain was taken away and the staff was so professional, friendly, knowledgeable, and skillful and made me feel welcomed and have my loyalty to keep coming back to care for my teeth to the best!!! Thank You NE Heights Modern Dentistry!!!! This team is amazing and genuinely want to help and do help the patients!! Everybody wants to be there and help people!!! God bless you all. Sincerely, Darlene SBC
Alex Walker
When talking about the dentist office, comfort is not usually the first word that comes to mind… but the folks here at Modern Dentistry make each experience comfortable. The staff, from the nice ladies that answer the phones, to the assistants, to the docs, everyone is extremely professional and friendly.
Armando is the best! I really want to say thank you for being so amazing at what you do and keeping me on my path to dental hygiene.
Thanks to the whole office for being the best at what you do. I recommend you to anyone and everyone!
Mimi Trovis
there have been issues with the office submitting/filing dental claims with the insurance company. I asked for a copy of ALL the invoices that have been submitted to my insurance office 2 months ago and I have yet to see any. In my last visit at this office, I was overcharged by 334.00. I brought this to the attention of the office manager a month and she has not responded, "I'm too busy", has been her only excuse for not correcting the error. It has taken me to get the attention of the Regional manager to get things corrected. Today was the last draw, she cancelled an appointment for today which is a dental emergency. When I asked what I was supposed to do her response was, "go find another dental office". Check your claims and receipts. This office manager is unwilling or over her head to get the job done correctly.
Jonathan Buys
Excellent service and professionalism from the front desk staff to the hygienists and Doctors. Dr. Kreh was very thorough and informative in her evaluation.
Patrice Edwards
I really enjoy this dental office! The receptionists are kind, patient and helpful. Armando is a wonderful Dental Hygienist who explained everything he did and educated me well on preventative health. Dr. Hong is an awesome dentist who made me feel comfortable, showed an interest in my health and life in general, and was gentle with the teeth examination. I would recommend this office to anyone!