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Review of Aspen Dental

Aspen Dental:

Aspen Dental is a dental care center located in Hobbs, New Mexico. The center offers a range of dental services including general dentistry, cosmetic dentistry, pediatric dentistry, emergency dental services, and denture care. The center is open from Monday to Friday, with extended hours on Mondays from 9:00 am to 7:00 pm.

Aspen Dental has received mixed reviews from customers. While some customers have praised the center for its excellent service, informative staff, and professional dentists, others have expressed dissatisfaction with the quality of service they received. Some customers have complained about the long wait times, rude staff, and poor communication.

Despite the mixed reviews, Aspen Dental has a team of experienced and knowledgeable dentists who are committed to providing quality dental care to their patients. The center is equipped with modern dental equipment and uses the latest techniques to ensure that patients receive the best possible care.

If you are looking for a dental care center that offers a range of services and has experienced dentists, Aspen Dental may be worth considering. However, it is recommended that you read customer reviews and do your research before making an appointment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Aspen Dental Reviews - 96

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jaime Mendoza

I haven't had a deep cleaning like what I received in a long time. Erica was great and gentle 👍🏻

In A Window

This was our first visit and Dr. Nelson is amazing! He took his time to explain what's happening and answered all of my questions, very professional, polite and meticulous. After hearing about our long trip to this branch Dr. Nelson offered to do more procedures during this visit and that saved us so much time. The nurse's were also friendly and helpful, I had nurse Ana. As a patient who is difficult to get/stay numb, they proceeded to make sure I was comfortable.

Afterwards we spoke with the office manager Sandy Saucedo, who is also amazing, she's easy going, patient, understanding and transparent with your plans and scheduling. Everyone handled the multiple appts smoothly and is considerate of your time. Thank you, Everyone.

Highly recommend!

Pauline Gough

I got into my appt really quickly. I liked that i was able to do the paperwork online. Everyone was friendly and took the time to explain each thing to me. The dentist was really helpful and took a lot of time to make sure he helped me with my questions. Overall i was grateful for such a positive experience.

Jaime Baeza

I had a great experience, felt comfortable and the staff was very friendly and attentive. My Dr was very attentive and made sure I was comfortable and painless free as possible while she was working on my teeth. I recommend you give them a try before you go anywhere else to get your teeth worked on. Awesome staff and Doctor!!!

mercedes slade

Staff was awesome ! Very attentive and friendly. The hygienist and drs knew what they were doing explained everything very well . I was very pleased with my service and experience. They even gave me a hand written note at the end thanking me for the visit ! Loved it here and they made me feel comfortable. Aspen dental is giving what’s its supposed to give ! :)

Levi Boble

So Thursday evening I broke my tooth, miserable all night. I filled out the online emergency appointment form and was call first thing Friday morning!! They were busy busy and still got me in and extracted my broken tooth, everyone was kind and easy to talk to!! Will be following up with them and will recommend to everyone!!

Randy Thille

Went there because family member had gone. Had cavities filled then they stated I would need a crown on back molar. Ground on tooth for 3 hrs. Placed temporary and went down hill from there. Never able to chew on right side, cold and hot fluid hurt. Multiple visits afterwards with no results. Will see another dentist to do root canal and see how bad it really is. Bill was 6,000. I’ll not go back so they are off the hook, and hope the next guy can handle it.

Lynda Laumbach

I will not be going back and unless you just have a small cleaning that needs to be done, you shouldn’t go here either. The initial exam was fine and the only reason why this place got more than one star. I have a long rant but I will hit the high points: barely even addressed the issue I went in with and tried to turn a $500 job into a $5,000 gravy train of issues. And now, I had to call my Primary Care Provider who lives 6 HOURS away to prescribe me an antibiotic so that I can self-temporarily cap my broken tooth to stave off a bacterial infection spreading so that I can wait 3 MONTHS to get a root canal. Worthless, I am so glad I come from a medical family

Claire Bus

My husband was a patient at Aspen Dental Hobbs and had a very, very poor experience related to his extractions and post-op care from both the dentist and Oral Surgeon. They were far more concerned about signing him up for periodontal work and getting a prepayment. After finally seeing a new dentist and being referred to a new Oral Surgeon, to correct issues related to extractions, it is obvious that our care was sub-par at best through Aspen. Also, my husband left a detailed, truthful, and informative review for customers to read and then it magically disappeared (it had no false information, no foul harm, etc). Customers deserve to have all information when looking for Dental care, not just the reviews a corporation wants you to see.

Deborah Dutton

My first visit was perfect. I was treated awesome. The atmosphere was peaceful and staff was very pleasant. The dentist and the assistants were awesome. Everything was explained well. The assistant was very helpful with my billing. I really enjoyed my visit. Thank you AspenDental.

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Aspen Dental Hours

  • Monday 9 AM to 7 PM
  • Tuesday 7 AM to 5 PM
  • Wednesday 7 AM to 5 PM
  • Thursday 7 AM to 5 PM
  • Friday 8 AM to 1 PM
  • Saturday
  • Sunday