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Review of Healthy Smiles Pediatric Dentistry & Orthodontics

Healthy Smiles Pediatric Dentistry & Orthodontics is a dental office located in Brooklyn, New York. They offer a range of services, including pediatric dentistry, emergency dental services, and orthodontics. Their hours of operation are from 9:00 am to 5:00 pm Monday through Thursday, 9:00 am to 3:00 pm on Fridays, and they are closed on weekends.

Their location is easily accessible and their office is clean and well-maintained. Patients have praised the staff for their friendliness and professionalism. The dentists and hygienists are knowledgeable and provide thorough care for their patients. They are particularly good at working with children and making them feel comfortable during their appointments.

While some negative reviews have been left, these seem to be isolated incidents and do not reflect the overall quality of care provided by the office. Patients have reported that the front desk staff can be unresponsive at times, but this does not detract from the quality of care provided by the dentists and hygienists.

If you are looking for a pediatric dentist or orthodontist in the Brooklyn area, Healthy Smiles Pediatric Dentistry & Orthodontics is a great option. Their staff is knowledgeable, friendly, and dedicated to providing quality care to their patients.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Healthy Smiles Pediatric Dentistry & Orthodontics Reviews - 160

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Courtney Chapman

I had an appointment for 2 of my children, I am currently 5 months pregnant and was placed on bed rest. Healthy smiles gave a courtesy call about 10 min before the appointment time and I explained to them I would need to reschedule. Her name was Sara and she was very disrespectful and told me I couldn't just cancel on the day of my appointment. She also felt the need to tell me I could call after I was on bed rest to reschedule my childrens appointments. Her tone was very attacking. I've never been so disrespected by someone sitting at the front desk because I didn't keep my appointment!! I called to speak to someone other than her and she told me they were all busy. I the recieved a call back from another receptionist and got the same treatment. I had words for them both!! I will NEVER take my children there again!! How can you trust a place that is so disrespectful? I wouldn't recommend this place to ANYONE!!

Jimara Thomas

I love how gentle and friendly they are .. your not waiting for hours and they always do a great job

J Williams

Been going to this dentist for years I feel a little different now about them simply because they have patients and some staff walking around with no masks also I was very upset I called to reschedule a appointment and the receptionist got upset said due to NEW POLICY I had to call the day of to see if the dentist have time to see me which is ridiculous... they sit around the front desk talking their personal business like somebody want to listen to that nonsense

Deandra Green

Be weary of coming here. Area is unsafe and the staff does not do a good job.

Toby Kehaty

My 6 year old daughter had a baby root canal and a crown on her tooth today. She sat calmly and completely relaxed throughout the entire procedure!
Dr Figdor is very patient and gentle with his patients, his practice is 100% geared to kids and toward having a positive experience at the dentist, by building trust and a relationship with your children and teaching healthy habits.
We’ve been with Dr Figdor for nearly 3 years and recommend him to all our friends

Alaina Mogilovsky

My experience with this dentist for my two year old son was great. My son has autism and generally struggles with things like brushing his teeth and just having the doctor walk into a room upsets him but this doctor was skilled in working with my son in a manner to where he felt comfortable and was able to do his cleaning. The receptionists were very friendly and the place looked great. I highly recommend this place for children.

Cakes Kak

I am very pleased with the service my daughter received today. Nice, clean and friendly environment. The staff and Dr. Nassi really made my daughter feel comfortable. Extremely kid and adult friendly. I definitely recommend this Dentist. I wish they served adults :)

Elizabeth James

I wish I could give this place 0 stars. The unprofessionalism is insane ! For starters, they switched my appointment without confirming whether I could or not. Secondly, when I arrive the wait period is BEYOND extensive. Then when they place you in the room it’s just another waiting room. This is a PEDIATRIC DENTIST OFFICE & they don’t even have it baby proofed. They leave their computer open revealing other patients information which definitely violates HIPPA laws. Lastly, I went to complain about the fact that I arrived 15 minutes prior to my scheduled appt that they changed w.o my permission to begin with … the receptionist was very rude and unprofessional even making racial and disrespectful jokes about one of the clients leaving her child stroller near the bathroom.

Yoni Katz

I love this dentist. He is amazing with the kids puts them at ease right from the start. His staff is friendly as well especially Ocean. I highly recommend his practice to everyone . I sort of wish he treated adults as well.

A very happy Crown Heights customer.

Tasha Tesheira

I was very pleased with the service my daughter received. Nice, clean and friendly environment. Dr. Nassi really made my daughter feel comfortable. Extremely kid friendly. I definitely recommend him, if you're looking for a Dentist for your little one. I wish he served adults.

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