Aspen Dental

The overall experience was good. However, telling me I need to wait three weeks for a root canal because the dentist that does them won't be in. Are the other dentists not qualified to perform the procedure?!

Was just ok they screwed my temps up had to go back many times before they made new ones and when it came to making my permanent dentures they didnt fit right and were set to far back making it look like i didnt have teeth in and when i brought them back they told me with a bit of attitude i would be charged for new one . three stars is being kind and only because of a few that were nice and tried to be helpful

All of the staff was great. I will freely admit that I like many are not fans of the dentist, but they are my visit a wonderful experience.

I can not say enough about the excellant care that Riley had provided during my dental cleaning this past week, she was very considerate of my sensitive teeth while providing a topical pain ointment that did the trick. I never once experienced pain or discomfort from the time I had gotten into the chair then upon my time to leave-NO PAIN what so ever! I was very impressed. Riley also made feel as though I was a passenger and she was the driver, great communication-comfortable from the first moment meeting Riley, she helps you feel as though you are there for a Family visit instead of a cleaning. I can't say enough for I recieved 5 star treatment, and I do not doubt everyone recieves this care when Riley is working. I'll be back for my next cleaning, that is for certain. I had missed several cleanings at other Dental offices due to the pain level involved, yet not while at Canandaigua Aspen Dental Office.

I also have to say that Sidney is very kind and understanding while going over the insurance coverage versus out of pocket. Sidney makes me feel as there is no question that is too embarassing to ask.

Way to go Aspen Dental out of Canandaigua,NY keep the fantastic employees-kudos for sure!

Went for lower partial and had to have some teeth extracted. The extraction was done but in the process they broke a good tooth. Not only was I pissed but they didnt care. Well had to have crown put on and some fillings. Got the partial made and the crown fell out within 24 hours. Once everything was set I went on my way. Within 6 months the crown fell out once again and noticed the fillings they did was falling out. Now I ask for a REFUND A D THEY REFUSE!!!!! LOUSY DENTAL WORK AND THEY DONT BACK IT UP!!!!!! I went to a REAL dentist and d I'm in the process of full dentures because of their LOUSY WORK.STAY FAR AWAY FROM ASPEN DENTAL!!!!! You now know of the filthy so called practice.

This was my first time ever going here and they were completely rude to people working at the desk rude the so-called specialist that comes once a month Rude. Think twice before you try to use Aspen dental place is terrible

This was my 1st visit to have procedure done, cleaning, the hygienist was very friendly and comfortable, did excellent job, she was funny, was humming entire time.i highly recommend aspin dental in Canandaigua NY.

Due to medical treatment I had to have all my teeth extracted and begin wearing dentures at only 24 years old, then in 2010 both my kidneys failed and I was diagnosed with kidney failure, I spent months in the hospital and during those months they wouldn't give me my dentures. Well time went by and I lost a lot of weight (unintentionally) which caused a lot of changes, especially to my mouth. My dentures became too big and I could no longer wear them. It has been hard for me to find time to go in and get refitted for a new pair but I found an opening recently and all I can say is WOW. I am so happy with my new dentures, and they worked very hard to get them small enough for me to have room to open my mouth and chew, I can't thank them enough!

Initial Post 2016 or thereabouts: "All personnel very cheery and helpful. Couldn't be happier."

UPDATE DECEMBER 3, 2019 Re New DDS LESIA PIRMAND:
Dr. P (Iswara Parvathaneni, DDS the owner) and Dr. Kashi were great with my 90 year old Dad, but new DDS Lesia Pirmand is a real piece of work!! Refused to let me, his daughter and caregiver, observe/be present, as I have always done in the past. I should have recognized this as a RED FLAG and left right then and there, unfortunately, I submitted to her wishes and sat out in the waiting room. When Office Manager confronted me explaining that this was Office Policy, I asked for a copy of the policy. What she provided me with was no more than was posted on the wall in the waiting room with NO mention of the supposed policy not allowing me to be present. (Consultation with Dad's dentist, as the ADA recommends, was never a problem in the past, as a matter of fact it was welcomed.) Dad now has a mouth full of gold that looks hideous!! I take offense at PIRMAND's approach, using my Dad as a Guinea Pig for her sloppy dental work! : (
Still OK for periodontal cleanings ( The dental assistants and hygienists at Canandaigua Aspen are all great to work with! ) but for anything requiring a DDS STAY AWAY!!

These people suck. I called to ask for help bc my wisdom teeth are coming in. I told them I was in a lot of pain and had tried Tylenol, ibuprofen, orajel, heating pads, ice, salt water, and nothing was working. I was told I had to come in or they couldn't help me. The earliest for an appointment is Monday. It's Friday. They have my records bc I went in before and the dentist told me I didn't need my wisdom teeth pulled they just had to come in so when I asked if I could get something for the pain bc I didn't want to come in only to be told that couldn't give me anything for the pain so all I do was spend money ($60) for no solution if I walked in. I was told to try urgent Care. Urgent Care said they can't bc they aren't a dentist and so did the ER. So this place sucks. They wouldn't help me when I needed help. When you say you're in pain and they say they can see you Monday? And you push the issue and you get told you can walk in but they don't know when they'll be able to see you if you do that, you all need to be more helpful.