Review of Aspen Dental
Aspen Dental is a dental clinic located in Rochester, New York. They offer a wide range of dental services, including emergency dental care, pediatric dentistry, cosmetic dentistry, and denture care. The clinic is open from Monday to Friday, from 8:00 AM to 5:00 PM, and on Saturdays, from 8:00 AM to 1:00 PM. They are closed on Sundays.
The clinic has a team of friendly and knowledgeable staff who are committed to providing high-quality dental care to their patients. They have received positive reviews from many satisfied customers who have praised the staff for their professionalism and excellent service. The clinic has a 4.2-star rating on Google, with many customers praising the staff for their friendliness and expertise.
Some customers have mentioned that the clinic can be a bit pricey, but most agree that the quality of service is worth the cost. The clinic accepts most insurance plans, and they also offer financing options for those who need it.
If you're looking for a reliable dental clinic in Rochester, New York, Aspen Dental is definitely worth considering. They have a team of skilled professionals who are committed to providing high-quality dental care to their patients. Whether you need emergency dental care or cosmetic dentistry, Aspen Dental has got you covered.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Leah Baker
I had all 4 wisdom teeth extracted this morning. I’ve been putting this procedure off for years now and I was extremely nervous to have this done. Yesterday I called the office multiple times with questions and concerns and one of the receptionists, Lisa, was so helpful, patient and reassuring. When I came into the office this morning I was in a full panic and there was a mix up with the time of my appt. Lisa made sure they got me in despite the half hour delay on my part and had me sit at her desk while she calmed me down and assured me her daughter had the same procedure done by the same oral surgeon that was going to remove my teeth. I’m not even kidding when I say the oral surgeon , Dr. Tin, had all 4 teeth out of my mouth in 10 minutes. The only reason for the 4 star review is due to the nurse helping with the procedure. She was very short with me & kind of rude. After the procedure, she handed my mom a handful of gauze for my mouth. Not in a sterilized bag or anything , just a handful of gauze. Also seemed annoyed to be answering any questions we had and clearly couldn’t wait for us to be out the door. Other than her, the whole experience was so much better then I ever expected.
CGSEEGEE PRODUCTIONS
I’ve visited Aspen dental today, 5/2/2022, for a consultation to inquire about tooth extractions.
It was a pleasant visit. I was a little nervous 🫤at first because of COVID-19. When I arrived, some people were not wearing mask👺. However, the dentist and a dental assistant wore mask, and assured me the utensils, and the medical equipment was sanitized and safe. I had a lot of questions, and everyone was more than happy to answer them. That put me at rest and I felt safe. In addition, the prices wasn’t bad either.👍
Oh yeah I’ve visited Aspen dental on W. Ridge Rd., Rochester New York. If you have some issues with your teeth, give them a visit, but call 📞first. 🦷
B H
Dr.Tin and Dr.Basha are the best.They make sure your smile looks absolutely perfect.I am always getting compliments on my teeth.I recommend aspen dental to everyone. Hands down they are the best.
Dustin Crocker
Very nice staff. Organized and appreciated the full game-plan for everything needed. Very accommodating for scheduling.
Lori Dunbarj
Aspen Dental has always been my choice. Everyone on staff is super friendly and demonstrates patience to their clients. Dr. Bosha is the best at the Greece location Rochester N.Y. I always recommend this Dental office because they are a team like no other.
Maxine Reaves
Today I was greeted with "You have a past due balance" in the presence of other clients of Aspen Dental. I was insulted; wrong time and place and it was untrue. After showing the receptionist that the bill had been paid, I felt the tone of the broadcasted 'accusation' warranted an apology, but none was forthcoming.
Let me elaborate on this overdue payment. I received a bill in April (it is now mid June) that I called Aspen about. I needed an explanation. The person with whom I spoke consulted with someone and came back to me saying I should not have been billed and it would be taken care of by Aspen.
A couple of weeks ago I received a request for payment from a collection agency! I spoke with Aspen and was told the original bill had included a line item that was in fact billable. I IMMEDIATELY issued payment directly to Aspen as the person with whom I spoke also said there was no evidence that Aspen had engaged a collection agency to collect from me. I recognize that this background information may not be apparent (or of concern) to an intake person, but I felt put upon knowing I had not been negligent in my fiduciary responsibility.
Donna Nastek
They're very professional, polite, and nice. It's very clean, and I love Doctor R.
Carol Bonnewell
Great customer service and support. I am not an easy patient due to a combination of anxiety and gag reflex reaction. Yet I feel completely comfortable and confident with the care I've received here.
Donna Anderson
The staffs were friendly, informative and they made me feel comfortable.
Henry Farr
Really good experience with my dental hygienist and a routine cleaning. Professional and polite. Thanks Ines!