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Review of Aspen Dental

Aspen Dental is a dental clinic located in Rochester, New York. They offer a wide range of dental services, including emergency dental care, pediatric dentistry, cosmetic dentistry, and denture care. The clinic is open from Monday to Friday, from 8:00 AM to 5:00 PM, and on Saturdays, from 8:00 AM to 1:00 PM. They are closed on Sundays.

The clinic has a team of friendly and knowledgeable staff who are committed to providing high-quality dental care to their patients. They have received positive reviews from many satisfied customers who have praised the staff for their professionalism and excellent service. The clinic has a 4.2-star rating on Google, with many customers praising the staff for their friendliness and expertise.

Some customers have mentioned that the clinic can be a bit pricey, but most agree that the quality of service is worth the cost. The clinic accepts most insurance plans, and they also offer financing options for those who need it.

If you're looking for a reliable dental clinic in Rochester, New York, Aspen Dental is definitely worth considering. They have a team of skilled professionals who are committed to providing high-quality dental care to their patients. Whether you need emergency dental care or cosmetic dentistry, Aspen Dental has got you covered.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Aspen Dental Reviews - 200

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Danielle Robinson

Everyone was so nice and patient. They really helped me feel at ease and caned my nerves. Before doing anything, they walk through each step of the treatment to see what fits best for you and your finances! They’re giving me my smile back and I can’t be happier!!

Benó Papp

Do not use unless you want to have a service done twice. I had to schedule with another dentist the second I left to have my filling fixed.

Vexs

ER said that it is very unprofessional that your oral surgeon doesn’t answer the emergency number when complications are going on.call center was more helpful than actually doctors thank god for the ER because you clearly don’t care what happens after the patient leaves. Basic cleaning you should be alright with them but anything serious run far away.

Larry Lunt

Everybody at this office has been friendly and professional. They have been doing a lot to fix up my teeth and gums and have done a great job. It is different going someplace where I have seen three different dentists in two weeks but I have been happy with all of them as well as the hygienist , dental assistants, and the staff up front.

Margaret Samsel

I had a very good experience with Aspen Dental!!!
I would recommend them to anyone thinking of any kind of dental work large or small.
They can do a good job. Very kind and courteous-all of the staff included

SINCERELY!!
MARGARET SAMSEL.

B A Ulrich

I visited Aspen on West Ridge for the first time yesterday. I was VERY impressed! Everyone was very pleasant, from the front desk personnel to the checkout. The X-ray tech was a nice young lady, the hygienist was friendly and knowledgeable, Dr. Basha was very pleasant and gave me a good exam and the checkout staff was nice. I'd highly recommend!

SUSANNE MCMURRAY

The first thing I noticed was the friendly smile on the receptionist face. Her soft pleasant voice was comforting.
My appointment was on time.
The results of my appointment was to schedule for an appointment to repair my problem. I was so pleased that the person who was of scheduling my next appointment habe me all the cost of the repair that was needed. It was very well presented to me.
There were many options that I could have choosen to use so that my dental health insurance could maximize the best treatment for me.
I really liked the whole process and know it will be success full.

Susanne

Willie White

Went for an extraction, wind up getting into a treatment plan. Probably would've finish the plan, but I'm still have pain 2 weeks later after extraction. Went in for dry socket, she stuff it and stitch it, but it looks like she have to do it again.

Gay Smith

I had a great cleaning. Maja is a wonderful hygienist, her work is thorough and gentle. She scheduled my husband's appointment for today and made sure we were scheduled together for our next appointment

JTMSM MARTINEZ

Yesterday was my first experience working with Aspen Dental Group on West Ridge Road in Greece. First
I'd like to say THANK YOU for taking me in as a patient. I have some health issues that can make any dental or medical appointment a bit nerve-racking. However, I knew I was in good hands upon my initial call.
I spoke with receptionist Renee and she was very understanding.
I explained my situation to her and my impending need of a new dentist quickly. She made sure that I had an appointment within 72 hours.
I was greeted warmly upon arrival.
I filled out the usual forms which I have to say were made very simple and easy. Very modern and current!
I then met with 2 x-ray technicians (I can't remember their names but they were excellent ); also very careful thorough and PATIENT. No one likes dental X-rays however both technicians made the process as comfortable as possible.
I then met with my new Dentist Dr. Rassoul and explained to her my concerns regarding my dental issues.
I have to say she is the most kind, caring, and informed Dentist I've ever met. I knew upon our first meeting, and during our appointment I was in great hands.
She explained to me the procedure that needed to be done that day and what my follow-up appointment would entail. She let me realize I had options regarding my dental work which I didn't believe we're even possible.
Dr. Rassoul= professionalism 100%.
I then met with the dental hygienist Maya who again, was very kind and very understanding.
By the time my appointment was finished, I felt relief that I was in the most capable of hands and also encouraged about any upcoming dental work.
Cynthia, the representative at the checkout desk was warm, easy going and let me know that I had financial options. Actually, a special shout-out to the entire front desk and check-out staff.
Thank you Aspen Dental for being there for me as a new dental patient, but more importantly as a person.
I look forward to seeing everyone at my follow-up appointment!!!
Mary Jo

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Aspen Dental Hours

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 8 AM to 5 PM
  • Friday 8 AM to 1 PM
  • Saturday
  • Sunday