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Review of Aspen Dental

Aspen Dental is a dental clinic located in Rochester, New York. They offer a wide range of dental services, including emergency dental care, pediatric dentistry, cosmetic dentistry, and denture care. The clinic is open from Monday to Friday, from 8:00 AM to 5:00 PM, and on Saturdays, from 8:00 AM to 1:00 PM. They are closed on Sundays.

The clinic has a team of friendly and knowledgeable staff who are committed to providing high-quality dental care to their patients. They have received positive reviews from many satisfied customers who have praised the staff for their professionalism and excellent service. The clinic has a 4.2-star rating on Google, with many customers praising the staff for their friendliness and expertise.

Some customers have mentioned that the clinic can be a bit pricey, but most agree that the quality of service is worth the cost. The clinic accepts most insurance plans, and they also offer financing options for those who need it.

If you're looking for a reliable dental clinic in Rochester, New York, Aspen Dental is definitely worth considering. They have a team of skilled professionals who are committed to providing high-quality dental care to their patients. Whether you need emergency dental care or cosmetic dentistry, Aspen Dental has got you covered.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Aspen Dental Reviews - 200

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sharann

I have very high anxiety to the dentist and it is not my favorite thing to do but Dr Basha is amazing!! I absolutely love and would recommend him he is great with people with anxiety!! He is kind gentle and waits until you are ready ! I had 3 teeth and a wisdom tooth pulled he gave me his personal phone number and told me to call him if I had any problems! I will not go to any other dentist but him !!

Carl Facciponte

I was called with only a very short wait. Everyone was extremely friendly and acted as if they actually wanted to work there (we've all seen the fake friendly in other places). Good conversation while my teeth were painlessly cleaned. The doctor who reviewed my teeth after looking at the X-rays was genuinely friendly. Great experience!

Dawn Chmura

Very happy with my experience. I was nervous about having my tooth pulled but the staff was wonderful and made me feel better. Dr. Tin was very awesome. Pulled the tooth in less then 5 minutes.

Tanya Nonna Buttaccio

The Greece office is my favorite office to go to. I have to drive almost an hour to get there and is absolutely worth it! The staff is wonderful! Prices are high with or without insurance, but what Dental office isn't! This office tells you straight out what you need & what would be a waste of your money! They work with you to find a solution that is affordable! They do not tell you that you need something done that you don't just to get money! Keeping you mouth healthy is a necessity not cosmetic! Dental insurance should be the same as your primary & pharmacy! What the insurance companies do not realize is they pay out more when a person or child has unhealthy oral care.... it will lead to anti depressants b/c you will be depressed & embarrassed to leave your house or socialize. Without a healthy mouth, you will not be able to eat the healthy foods you need to keep your weight in check, blood pressure down, artery issues, healthy bones etc! Aspen Dental knows this and they are the best!!

Alice Grillo

Aspen Dental gets a bad rap. That's a shame, because they are so professional! I always have a good experience there. I see the same hygienist each time, and the dentist is warm, friendly and helpful. My appointment time is convenient, and I am never left in the waiting room. I am impressed! Prices are VERY reasonable, they have the most recent and updated equipment. NO complaints from this happy customer!

Nicholas Maggi

Horrible experience. Nice staff. But extremely rude to each other. Screaming and arguing and swearing at each other in front of patients. They are in a doctor office, not a sports bar or pep assembly

David Favasuli

First of all, the receptionist got me in the next morning after I called to ask about dental implants. Then after vey little wait time, a very pleasant assistant took me in for some x rays. I then was taken to consult with the doctor who was very nice and explained the process and then talked to Cagla who is the office manager. She explained payment options and scheduling. At first, the earliest date for the implant surgery wasn’t for about 30 days. I said I had a wedding to attend in about 3 weeks. To make a long story short, Cagla was able to get me in on Monday(today is Friday) to have the implants. I have been coming to this office for 7yrs and wouldn’t consider going to another dental office. They really care about their patients here.

Maria Squillini

The staff here is usually wonderful and kind for routine dental checks. However, I went for oral surgery and the surgeon had awful bedside manner. He didn’t do anything to calm my nerves. He didn’t explain what was going to happen. After the surgery, I was put in a chair and left alone. They handed me papers and walked away. I had to text my ride after they said they had informed him, but didn’t. No one followed up with me to tell me about the medications they had sent to my pharmacy, so I had no idea the medicine was waiting for me. I ended up trying to find someone on my own to get help (in my drugged state, as I had been given anesthesia) and figure out what I needed to do to leave. They finally gave me clearance to go, so I left. After getting in the car, I was so upset I went back in to ask why I hadn’t talked to anyone for a follow-up. It turns out, there was a lot of information they were supposed to give me before leaving but didn’t. The experience was overall very traumatic.

Mary Hoyt

I've been going to Aspen for years!!!! All previous fears gone since I've been going to Aspen. I highly recommend them. The staff is wonderful and sooo pleasant. AAA+++

Andrew Smith

Had an appointment for a consultation to remove my wisdom teeth. This place is absolutely great. Tara was a pleasure to work with. She could tell I was very nervous being there (horrible fear of the dentist) and took the time to explain everything that was going to happen and why. Met with Dr. Basha who went over my X-rays and explained in great detail how the procedure would go from start to finish. He even sat down and took the time to answer all my questions.
This place really does try very hard to make you feel comfortable and welcomed by the staff. Will update my review after my surgery.

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Aspen Dental Hours

  • Monday 8 AM to 5 PM
  • Tuesday 8 AM to 5 PM
  • Wednesday 8 AM to 5 PM
  • Thursday 8 AM to 5 PM
  • Friday 8 AM to 1 PM
  • Saturday
  • Sunday