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Review of Urgent Dental Care

Urgent Dental Care:

Urgent Dental Care is a dental clinic located in Rochester, New York. The clinic specializes in providing emergency dental care services to patients who require immediate attention. The clinic is open seven days a week, with extended hours on weekdays, making it convenient for patients to get the care they need when they need it.

The clinic has a team of experienced dentists who are dedicated to providing high-quality dental care services to their patients. They use the latest technology and techniques to ensure that their patients receive the best possible care. The clinic offers a wide range of services, including extractions, root canals, fillings, and cleanings.

Patients who have visited the clinic have praised the staff for their friendliness and professionalism. The clinic has a cozy and welcoming atmosphere that helps to put patients at ease. Patients have also praised the clinic for its affordability, with many stating that the prices are reasonable and competitive.

While some negative reviews have been left by patients who were dissatisfied with their experience, the majority of reviews are positive. Patients who have had a positive experience have praised the clinic for its quick and efficient service, as well as the quality of care provided by the dentists.

Overall, Urgent Dental Care is a reliable and convenient option for patients who require emergency dental care services. The clinic's extended hours and seven-day-a-week availability make it a convenient option for patients who need dental care outside of regular business hours.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Urgent Dental Care Reviews - 164

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
dominque1031

I had lost a filling that turned into an abscess. The pain was unbearable. The day I called for service, Is the day I was seen. The facility is clean and homey. The staff thorough, friendly, and insightful on the care that they are providing. I was numbed before my extraction and felt nothing during the procedure. Prices were very reasonable considering the urgency on the matter. Highly recommended!

dorothy suzanne

Last year I got one molar taken out by another dentist. The pain was unbearable and the dentist told me if I was gonna flinch I could go somewhere else to get it done.
So needing 3 teeth out yesterday I was very scared, but doctor Ron was so patient with me and kept telling me how good I was doing and made me feel comfortable and never once showed he was annoyed even though I was freaking out. Cassie the assistant was also great and whenever I got anxious she said it was okay. Thank you guys for a great experience! If you’re scared to get teeth pulled this is the place to go.

David Hansen

Care was good for my wife, but cost is very high. The charged more than double the approved procedure rate from our insurance company. My dentist charges the agreed upon rates - I wish my wife went there as I had suggested. We won't be back.

Emily Craft

If I could give a ZERO I would! WRONG diagnosis!!! My 10 year old had his front permanent tooth almost knocked out. The Doctor looked quickly… said it’s fractured and will need to be pulled. He didn’t want to do an X-ray because it might hurt him. He seemed like he had never had a patient in pain before, or at least not a child. I said no thanks I am going to Strong. Then they charged me $165 for doing nothing but giving me WRONG information! At Strong they quickly called in a very professional team. They took x-rays, confirmed it was NOT fractured at all and put the tooth back in place. Secured it with a splint and stitched up the inside of his upper lip that was cut also. If you have a child with an urgent dental need please do NOT go to this urgent dental…go to Strong!! Strong has a separate pediatric emergency department that is amazing!
Update: because I did not listen to this doctor my son still has his front tooth…it has healed well. It still makes me sick to think this doctor wanted to pull it out!

Meredith D

Doctor was over 20 minutes late for the appointment. Instead of removing my partners impacted wisdom tooth the doctor told him that he needed a root canal in another tooth. Doctor insisted that the wisdom tooth could not possibly be causing pain. Waste of money and time.

Andrew G

Very thankful this place exists. Great people. Had a broken tooth that after a few months one friday night really started hurting bad. Nobody at all is open on the weekends, except Dr. Daymon. I was very nervous but they are kind people and it's a very cozy place right in the neighborhood. I wish I could come back to get my teeth cleaned and he was my dentist, but that is not the nature of this practice, and because of that I hope I never have to go back! Thank you though!!!! 11 out of 10.

Also I’m not a dentist (obviously) but I find it hard to believe as stated in a previous negative review by Emily craft that the doctor was going to pull a tooth WITHOUT taking a X-ray. Pulled teeth and X-rays go hand in hand.

angela alvarado

Very friendly staff. I was a nervous wreck bc I've never had a tooth pulled before and knew I had neglected regular dental visits for too long and was scared of what news I would receive. That nervousness was quickly eased and went away because of how sweet and friendly the dental hygienist and dentist were. Even the receptionist is a sweetheart. It was worth every cent to not have to wait in an overcrowded emergency room or deal with the rude, chaotic bickering of the office I used to visit that made me never want to go back. Would absolutely go back if I ever have another serious issue arise and definitely was a reminder of why I need to get back to regular visits asap. Highly recommend this place

hooligantc

This place is a godsend. I needed an erupted molar removed asap. The staff were all very welcoming and courteous. The dentist Laura and her assistant were very sweet and kept me at ease during the process. Would recommend to everyone. Plus they have a great financing plan. Will do all my future business here!

Karen Alfano

Hi my name is Karen. My dentist was out of town. Went to Urgent dental care on Culver. Doctor Laura was exceptional and her assistant was wonderful. I had extreme tooth pain.. level 10 . Dr. Laura and technician evaluated my situation and wit care and compassion moved forward to extract my tooth. The tooth was fractured beyond repair. The doctor removed my tooth after she reviewed all my options. Pain relief was on its way. The practice was wonderful and the follow up from the doctor and staff is unremarkable. If you need urgent dental care please go from start to finish you should be satisfied. Thanks from Karen

Randy Patterson

I had a tooth that was causing me severe pain for a little over a week. I called and was seen the same day and I couldn't be happier I made that decision. The office was clean and welcoming, it didn't feel like your typical dental or medical office. The staff was extremely polite and made sure I was as comfortable as possible. Dr. Laura was incredible, sweet, attentive and very professional. I can't say enough nice things about the staff. I ended up getting the tooth extracted and was done within an hour, no pain, no discomfort and it was quick and easy. Incredible place, incredible staff, incredible work.

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