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Review of Urgent Dental Care

Urgent Dental Care:

Urgent Dental Care is a dental clinic located in Rochester, New York. The clinic specializes in providing emergency dental care services to patients who require immediate attention. The clinic is open seven days a week, with extended hours on weekdays, making it convenient for patients to get the care they need when they need it.

The clinic has a team of experienced dentists who are dedicated to providing high-quality dental care services to their patients. They use the latest technology and techniques to ensure that their patients receive the best possible care. The clinic offers a wide range of services, including extractions, root canals, fillings, and cleanings.

Patients who have visited the clinic have praised the staff for their friendliness and professionalism. The clinic has a cozy and welcoming atmosphere that helps to put patients at ease. Patients have also praised the clinic for its affordability, with many stating that the prices are reasonable and competitive.

While some negative reviews have been left by patients who were dissatisfied with their experience, the majority of reviews are positive. Patients who have had a positive experience have praised the clinic for its quick and efficient service, as well as the quality of care provided by the dentists.

Overall, Urgent Dental Care is a reliable and convenient option for patients who require emergency dental care services. The clinic's extended hours and seven-day-a-week availability make it a convenient option for patients who need dental care outside of regular business hours.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Urgent Dental Care Reviews - 164

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Tierney Hamilton

I had an infected tooth which another dentist only partially treated, and the infection got worse over the course of the week. Urgent Dental Care was able to get me in within 45 minutes on a Saturday afternoon. Even though I'm a VERY difficult patient they were professional and understanding.

In spite of my being a total weenie the extraction was quick and the aftercare instructions were thorough. So grateful they're here when you need them. Hopefully I won't need to come back in the future but if I have an emergency I know where to go!

Alyssa Ulmer

The staff is truly amazing & I would highly suggest & recommend to anyone in need of care in or around Rochester. Thank you (especially), Jeanne & Maggie!! I appreciate you both :)

Pamela P

We just left with our two year old and I was so impressed. Everyone was so wonderful and patient with him, even through his crying during the exam and x-ray. Would absolutely recommend!

Antoine Jeffries

Went on January 22nd because of constant tooth pain I knew a cavity had reached down to the nerve and the tooth would need a root canal or be pulled. At first I opted to see about finding someone that could do a root canel while they prescribed antibiotics and 800mg ibuprofen but after checking around I seen that process was further down the line than I wanted. So I went the following Monday scheduled in the afternoon got in a few hours later that evening they extracted the tooth quickly and painlessly.

Ashley B

So thankful for this place! They got me in right away. My extraction was done by Dr Fuller so quickly and painless I couldn’t believe I had terrified myself about having it done. They’re fantastic!

Rayanne Jones

Terrible experience! They did what I wanted and were able to get me in right away. BUT! bedside manners were appaling. Don't ask me who my doctor was cause she couldnt be bothered to introduce herself, and as for her assistant she was rude and inconsiderate. I was nervous about what was happening and they didnt seem to really care, it was more of an inconvience for them more than anything. They were not prepared for a tooth pull or filling. Constantly rummaging through draws and proper glove etiquette was not followed. Thank goodness I never have to go back nor will I ever recommend them!!
Please find a better location and give your money somewhere else than to these folks

Natalia Ramos

I called at 2:30am (they have a 24 hr customer service rep) and they were able to make me an appointment for that day in the afternoon. They were able to removed me the 2 lower wisdom teeth. Dr. Daymon and his dental assistant are the best. I’m pain free. THANK YOU!

Rebecca johnson

After a sleepless night and increasing pain, I called Urgent Dental Care at 7:30am. I had a call back by 8am and had an appointment by 9:30. Dr. Laura and Carrie were beyond wonderful. I couldn’t have had a better experience. I will recommend them to anyone! So thankful for fast care in the midst of the COVID crisis. So so so thankful for them.

Justin Merriam

I had a broken tooth causing me considerable pain, Urgent Dental Care was able to get me in the next day and removed the tooth in 5 minutes! Dr. Ramos was phenominal!

Vash1224

I called on 9/23 and was able to make an appointment for the next day to have a wisdom tooth issue addressed which was fantastic. I was given an estimate of $149 for the x-ray and examination, and another $250 to $350 if I had wished to proceed with the extraction. I Specifically Asked if there are any kind of wisdom teeth extractions that Cannot be preformed in office and I was told by the scheduler they can do them all but they will not be able to put me under for the operation.

9/24 I arrived for my appointment, service was great, got my x-ray and my evaluation was too the point and confirmed what I expected, but I was informed that they cannot preform the extraction, was given a referral, and billed 225$ for the X-ray and confirming my problem.

Personally I feel its rather dishonest for the scheduling operator to not be on the same page as the office doing the work especially at a time when financial stability is compromised, that leaves people they are being taken advantage of by the system.

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